It is important to send a stellar curriculum vitae to prospective employers and hiring managers. A strong CV highlights your skills in a way that catches the attention of recruiters to improve your chance of an interview and eventual hire.
Use this writing guide and the above travel and tourism CV example for assistance in creating an excellent, stand-out CV that improves your chances of finding a job. The tips included detail the typical format and sections, as well as what information to include in each section.
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Seasoned travel and tourism professional with more than 20 years’ experience assisting customers fulfill their domestic and international travel needs. Extensive knowledge of many of the top travel destinations and proficiency in the latest travel coordination and booking software. Gifted at developing custom-built travel itineraries that exceed expectations while still fitting into clients’ budgets. Dedicated to helping clients reach their dreams of traveling the world.
- -Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- -Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, canceled flights, overbooked hotels, and other travel emergencies.
- -Fluent in Spanish, German, and French to easily communicate with contacts in countries where these languages are the primary language.
- -Motivational interviewing skills to assist in truly listening to clients and recognizing what they want to create customized travel experiences that meet their expectations.
- -Extensive knowledge and education of the top tourist destinations around the world, including the best restaurants, hotels, and attractions.
- Coordinate transportation, accommodations, and itineraries for domestic and international trips for clients based on client’s needs, budgets, and expectations.
- Develop client intake forms and interview processes that enhance the ability to understand client requirements and led to a 20 percent increase in customer satisfaction.
- Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients and average of 25 percent per trip.
- Utilize the latest sales techniques to upsell products and services to enhance client’s overall experience.
- Managed 10 agents to ensure they properly handled client requests and fulfilled their duties as expected.
- Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems.
- Educated clients on travel requirements for international destinations, including visas, vaccinations, passports, and customs.
- Coordinated with vacation club members to book the flights, accommodations, and other components of their trips.
- Answered questions of current and prospective clients about the vacation club and the benefits of purchasing packages and experiences.
- Increased business by 25 percent through leveraging excellent customer service and sales negotiation skills to upsell products.
I love to travel, and I have visited every National Park in the country. In my spare time, I go hiking and enjoy being outdoors. I also love to bake and have participated in a few amateur cake-decorating competitions.
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Questions for Your Travel Consultant CV
Writing a curriculum vitae, or CV, can seem daunting when you first set out, but it’s a manageable task with the right tools and information. There’s no need to start from scratch, and we can help you every step of the way. Refer to our travel and tourism CV sample to get an idea of what a quality document looks like, and notice how it’s divided into sections. Our resume builder can guide you step-by-step through each necessary part of your CV and help you create a customized document in no time.
In the qualifications section of your CV, you should aim to mention both hard and soft skills. Taking a look at our travel and tourism CV sample, you can see “fluent in Spanish, German, and French” as a more technical or hard skill and “strong problem-solving skills” as a soft asset. A bulleted list format works well here, and between six and eight items should adequately communicate your qualifications.
Remember to read the job description carefully and take note of any qualifications mentioned. These should appear in your CV if you have them because they’re what recruiters want to see.
To weave your achievements into your CV, consider using metrics in the work experience section where possible. For excellent examples of how to do this, check out our travel and tourism CV sample. The candidate uses phrases such as “led to a 20% increase in customer satisfaction” and “increased business by 25%” These are huge, measurable, and relevant achievements that any recruiter would be happy to see.
An ATS, or applicant tracking system, is a piece of software that scans your document for key terms and phrases entered by a recruiter. The best way to ensure your CV makes it through an ATS and to the desk of an actual recruiter or hiring manager is to include skills and qualifications mentioned in the job listing. For example, if a job description says you should have “proficiency in Microsoft Word,” make sure that phrase appears verbatim in your document.
You may have heard that a CV should take up no more than a page. While length is less of an issue in this digital age of scrolling through a document, this is actually still a good rule of thumb. Using this guideline encourages you to be succinct rather than wordy, and this is an important feature of a quality CV.
However, you may need a longer document if you have extensive experience and you’re applying for a high-level job. If this is the case, feel free to go over a page. Just make sure you still organize your CV and keep it concise, with large chunks of text broken up with bullet points and appropriate white space.
Travel and Tourism CV Must-Haves
What Does Travel and Tourism Do?
Those who work in the travel and tourism field assist clients in coordinating trips to a variety of locations both domestically and internationally. As a travel consultant, you plan every component of a trip, including the transportation, accommodations, itinerary, and more. You might provide pre-determined experiences or custom-made itineraries. It is your responsibility to coordinate important requirements, such as vaccinations, visas, and passports.
You might also choose to work for a particular attraction or location, assisting guests, answering questions, providing tours, and otherwise ensuring guests have an amazing experience. Because this is a client-centered job, you will want to emphasize your customer service experience and skills on your CV. You can get a better idea of what to include by reviewing the travel and tourism CV example.
Tips for Creating a Great Travel and Tourism CV
To take your CV to the next level, follow these guidelines:
- Spend time developing a strong Professional Summary statement since it is the place where you market yourself and detail why you should be hired. Consider focusing on your knowledge of attractions, your problem-solving skills, and your customer service expertise.
- Make sure to read through your CV a few times before you submit it. Any errors, misspellings, or other mistakes might lead to the hiring manager throwing out your CV before you have a chance to interview.
- When you write the work history section of your travel and tourism CV, do more than simply list your duties. Find ways to use metrics that demonstrate your abilities and accomplishments in your positions, such as increasing the number of tourists or client satisfaction.
- Avoid getting too personal, especially in the hobbies and interests section. Instead, use this space as a way to further highlight your abilities by including the hobbies or interests that utilize certain skills or character traits that are invaluable to the job.