1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Results-driven Lube Technician with proven ability to complete jobs quickly and correctly. Reliable and personal with a detail-oriented nature. Motivated to maintain customer satisfaction and contribute to company success.
Rotate and balance
January 2006 to Current
Cooper Repair Shop New Cityland, CA
Perform over 50 oil changes per day on all car models.
Completely assess vehicle, including brakes, fluids, belts, and tires.
Write vehicle assessments detailing needed repairs and updates.
Consult with customers on issues found and help determine best course of action.
Train incoming technicians on repair and safety protocols.
Maintain 100% hazard-free work environment with zero safety issues.
Recognized as Employee of the Month five times in three years.
October 2003 to December 2005
SpeedyService Car Care New Cityland, CA
Front Desk Representative
Oversaw front desk at busy downtown repair shop.
Prepared customer maintenance orders and scheduled appointments.
Outlined services, discussed fee structures, and developed work plans.
Kept front desk and waiting area clean and stocked with refreshments.
Answered telephone and took messages.
Studied repair shop roles and took every opportunity to learn new tasks.
New Cityland Technical Institute New Cityland, CA
Coursework in Mechanical Engineering and Mathematics
Currently pursuing Automotive Service Excellence Certification