Being a 911 dispatcher takes a host of soft skills like attention to detail, perception, and commitment. But how do you show these skills when you’re applying for a job on paper? The
answer is an excellent resume. Before you get a job as a 911 dispatcher, you need to make sure that you perfect your resume-writing skills.
A large part of being a 911 dispatcher is having solid character and judgement. This means that in your resume, you need to make sure that you have outstanding references who can speak to your character both personally and professionally.
When you have a list of references ready, it’s time to write the rest of your resume. Keep reading for a 911 dispatcher resume sample with more tips and tricks.
911 Dispatcher Resume Questions
As our 911 dispatcher resume sample exemplifies, your header belongs at the top of your document. You can position this section in the center of the page or aligned to the left or right margin.
Begin with your full name. Consider using a large, bold, or capitalized font to make your name stand out. Follow with either your address or your city, state, and zip code. Then write your telephone number, but make sure you do not list your current work number. Conclude with a professional email address.
Most jobseekers today choose to write a professional summary rather than an objective statement. The former indicates what employers may gain from hiring you, while the latter usually identifies the type of position you want. Opt for a professional summary unless you are switching careers or re-entering the workforce.
Whichever option you choose, use it to distinguish specific proficiencies and experience. Include the official title of the position to which you are applying. Write no more than three sentences to ensure the section is concise and easy to read.
To determine your resume’s length, first look at the description of the job to which you are applying. Some hiring managers include in job listings instructions to submit only single-page resumes. If there are no instructions, consider your work experience. If you have 10 years of experience or fewer, try to keep your document to one page, as our 911 dispatcher resume sample shows. If you worked as a dispatcher for more than a decade, a two-page document may be appropriate.
Many hiring managers view phrases such as “teamwork” as filler words that do not belong on a resume. At the same time, they want to know if you can work well with others. Try to incorporate into your work experience section at least one description that communicates your ability to work with other dispatchers and supervisors. Use words such as “coordinated,” “helped,” and “collaborated” instead of generic phrases. You can also mention these skills in your summary and qualifications section.
Look at our 911 dispatcher resume sample for a better idea of how to construct your experience section. List a minimum of three descriptions for every job you include. Write about previous duties answering calls, instructing people in emergency situations, and dispatching responders. Remember that action verbs make stronger statements than passive verbs.
For help creating this part of your document as well as your summary, qualifications, and education sections, use our customized resume builder. In a few easy steps, you can have a finished document that interests prospective employers in your candidacy.
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