COO CV Guide + Tips + Example

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert
Last Updated: September 28, 2023
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A well-written CV is a great place to start if you want a Chief Operations Officer (COO) job. Not sure where to begin? Don’t worry! Our guide to crafting an effective COO CV will help you make the most of your strong leadership and decision-making skills to get the job you want.

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COO CV example (text version)

JOSEPH GONZALEZ

Atlanta, GA 30006
(555) 555-5555
example@example.com

Summary Statement

Forward-thinking chief operations officer with a passion for making companies the best they can be. Over 15 years of experience overseeing staff, budgets and daily operations at large and small businesses. Extremely detail-oriented and knowledgeable of the analytics necessary to evaluate a company’s performance, as well as the means to apply those analytics to drive the company forward and maximize profit. Committed to innovation in the field of business operations and endlessly curious to find new and better ways to improve a business’s day-to-day functions and to meet its yearly goals.

Core Qualifications

  • Organizational alignment
  • Budgeting and forecasting
  • Project management
  • Workflow planning
  • Management information systems
  • Problem-solving
  • Communication
  • Leadership

Education

  • Georgia State University Atlanta, GA
    Master of Science Business Management
  • Quantitative Risk Analysis & Management
  • Georgia State University Atlanta, GA
    BBA Finance

Work Experience

November 2015 – Current
Staff Financial Group – Atlanta, GA
Chief Operations Officer

  • Direct and oversee all budgets, ensuring financial goals are met each year.
  • Analyze the needs and financial objectives of 12 clients and develop strategies for meeting those needs more efficiently.
  • Evaluate all aspects of business performance and present findings to stakeholders.
  • Oversee quality assurance programs.
  • Improve employee satisfaction rating by realigning and enforcing policies, resulting in a 7% increase in participant retention from 66% to 73%.

September 2010 – October 2015
Fusion Connect – Atlanta, GA
Financial Officer

  • Met yearly profit goals, increasing annual profit by three to eight percent each year.
  • Conducted in-depth analysis of costs and profits and implemented improved methods for tracking and measuring financial performance.
  • Wrote quarterly and yearly budgets of over $10.6 million for all company departments.
  • Reduced 35% of costs by implementing new budgetary strategies across several departments.

June 2005 – August 2010
American Management Services – Atlanta, GA
Business Manager

  • Oversaw staff of 30 employees.
  • Designed and implemented an improved training program for all new hires, improving productivity by 25%.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Reviewed and revised budgets to maximize efficiency and reduce cost.

Research Experience

  • Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns as research lead in “Operations Management Today” (2018), at Georgia State University
  • Worked and participated in thesis assessment as a research assistant in “Budgeting and Forecasting Techniques for Stronger Businesses” (2016), at Georgia State University

Conference Presentations

  • Operations Analysis and Risk Management Conference, Atlanta, GA – (2022)
  • Operations Management Consulting Conference; Opportunities and Challenges, virtual conference – (2021)
  • Process Improvement, Tactical Support and Investment Advisement Expo, Georgia State University – (2019)

Conference Attendance

  • ICMA Annual Conference 2022, Austin, TX – (2023)
  • Operations and Technology Conference, virtual – (2023)
  • Financial Management Association (FMA) Annual Meeting, Atlanta, GA – (2022)
  • 2nd Annual Financial Markets Conference, Atlanta, GA – (2022)
  • Operations Management Conference, virtual conference – (2021)
  • TOPO Summit (2019): “Reflecting, Rethinking and Redefining
  • Strategies and Tactics to Grow Revenue Faster” – (2019)

Professional Affiliations and Memberships

  • Association for Operations Management (APICS) – (2023)
  • Association for Financial Professionals (AFP) – (2022)
  • Financial Management Association (FMA) – (2021)
  • Institute for Operations Research and the Management Sciences (INFORMS) – (2021)
  • American Finance Association (AFA) – (2019)

Certifications and Licenses

  • Certified Association Executive (CAE) – (2021)
  • Operations Management Certificate – (2019)
  • Project Management Professional (PMP) – (2018)
  • Certified Business Professional (CSP) – (2016)

Profession Relevant Skills

  • Effective speaker and writer, practiced at public presentations and interpersonal communications.
  • Strong leader, experienced at managing a team and pushing them to meet company goals.
  • Expert at budgetary analysis and implementation of budgetary guidelines.
  • Skilled problem solver, experienced at troubleshooting all aspects of business management.
  • Innovative thinker, always searching for new and improved methodologies to improve business operations.

Languages

  • English
    Native or Bilingual
  • Spanish
    Full Professional

Hobbies and Interests

I enjoy spending my free time with my family. When I get out of the office, I like to leave it all behind and go out into nature to camp and fish with my wife and two boys. My wife and I enjoy nature photography and often spend our camping trips searching for the perfect shot. I’m the leader of my older son’s Boy Scout troop and regularly lead the group on camping trips and other outdoor activities, such as canoeing, skiing and swimming. Exposing the younger generation to nature is a passion of mine that I love sharing with my children. 

5 essentials of a top COO CV

  1. Contact details

    Create a section at the top of your COO CV for your contact information. Without it, a potential employer cannot reach you to schedule an interview. Display your contact information as follows: Your full name, city, state and ZIP code, followed by your phone number and professional email address. If you have a LinkedIn profile and professional website, add those last.

  2. Personal statement

    A personal statement, also called a professional summary, is where you introduce yourself to the hiring manager and pitch your best skills and related work experience. Your COO CV should include job-relevant skills, the number of years you have been in the industry, and one or two of your most notable professional accomplishments. Your personal statement must be compelling and no longer than five short sentences to grab the hiring manager’s attention. If you are changing careers then it’s best to use an objective for your CV for a COO job.

  3. Skills

    Every hiring manager wants to know what skills you bring to the table. Create a separate section for your job-relevant skills and display them with bullet points to make them easy to read. Include a mixture of hard and soft skills that range from business development and planning to interpersonal skills, as our sample CV for a COO shows. If you are applying for your first job as a COO or are changing careers, include transferable skills.

  4. Work history

    Whether or not you have work experience as a coo, your CV must have a detailed employment history section. List current and previous employers in reverse-chronological order and provide company names, locations and the dates you worked for each. Add three bullet points of measurable achievements for every job you list. If you don’t have work experience in the field or if this is your first job application, display extracurricular activities, volunteer experience, community service and professional and personal projects — anything that shows you have relevant work experience.

  5. Education

    Hiring managers want to see your education credentials, so a COO CV must include an education section. Add all the schools you’ve attended after high school if any. Use bullet points and display the name of the school and the year you graduated. Omit the year if you graduated more than 10 years ago. List your high school information and any post-high school classes taken if you did not attend college. 

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Do’s and don’ts for building a COO CV

  • Use measurable achievements to describe your coo skills and experience.
  • Use action words to impact your COO CV.
  • Tailor your CV to your target job.
  • Use keywords from the job description throughout your COO CV.
  • Format your coo CV so that it is easy to read by ATS software and human eyes.
  • Lie about your COO experience and skills.
  • Boast about your “incomparable” COO abilities.
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience that do not belong in a COO CV.
  • Forget to proofread. A COO CV with errors is unprofessional.

Top 4 tips for acing a coo interview

  1. Learn about the organization first.

    Before the interview, take the time to learn about the company’s history, goals, values and people. Being able to show that you have in-depth knowledge about your potential employer shows real interest, dedication and commitment, which hiring managers love to see.

  2. Practice.

    To practice for your interview, start by reviewing some of the most common questions, such as: 

    Write down possible answers as you review potential questions and have a friend or relative practice your interview with you. This way, you can get comfortable with the questions and imprint the answers in your mind. Ask your interview partner to review your answers. You’ll feel confident and ready when it’s time for the real thing. 

  3. Ask questions.

    Your interviewer will likely ask if you have any questions at the end of your session. And even if they don’t, it’s best to arrive equipped with questions about the job. Job candidates who ask questions are more likely to get hired than candidates who do not because it shows genuine interest and enthusiasm. 

    Some questions you might ask for a COO job are: 

    • What are the biggest opportunities available to someone in this position?
    • What are the biggest challenges someone in this position might expect?
    • How do you evaluate success in this role?
  4. Gather references.

    You’ll need professional references quickly if the hiring manager is interested in hiring you. Prepare a list of two former colleagues and a former manager willing to speak to your abilities to perform the COO job and who you know will give you a stellar review. 

    If you are applying for your first full-time job, ask a former instructor, volunteer coordinator, classmate or community leader who can vouch for your character and skills.

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