123 Fake Street, City, State, Zip Code | Cell: 000-000-0000 | Email: email@email.com
Professional Summary
System verification and integration engineer with extensive experience in the IT and telecommunications industries. Accomplishments in full lifecycle software engineering, programming, quality assurance, support, and implementation. A motivational leader with a history of success building diverse, high-performance technical teams. Proactively collaborate with senior-level management and development community to define user requirements and translate into valuable and practical software solutions. Projects include: CBS Activation, CE Expansion, IUB IP Migration, MSMM FFI & RO, PB & LTE SIN, RRT, Shared RAN, WCDMA & LTE, Carrier Aggregation, CSR Handling, FDD-LTE Trial, IuCS, PS SIGTRAN, Rehosting, SGSN in Pool, and TDD-LTE Trials.
Technical Profile
LTE including TDD and FDD WCDMA Radio Windows, Linux, UNIX , and Ericsson OS Moshell Script Perl Automation Script MCSE Certification CCNA Certification CCNP Certification (in progress) Certified Technical Radio Operator for On-theGround Services
Summary of Qualifications
Software Verification and Management Technical Support and Troubleshooting Embedded Systems Telecommunications Product Architecture IT Project Leadership Network Management Qos and Quality Management Service Delivery Network Administration (Ethernet, LAN, TCP/IP, mobile IP) Sales Engineering System Configuration Customer Service Bilingual in Japanese and English
Experience
Integration Engineer December 2007 to Current Company Name. City, State Prefecture CriticMission Japan split from Ericsson Japan in February, 2014. Selected to continue with CriticMission based on proven abilities in software testing, verification, and troubleshooting. Verify new LTE L14A software and VoLTE feature implementation for installation on Radio Network Controller (RNC). Set up testing environment to confirm function and behavior on a WCDMA project through test planning, cases, scripts, and scenarios. Analyzed test logs to ensure compliance. Troubleshoot and debug software issues, and report bugs to Product Design Unit for timely resolution. Provide input for task durations and resource requirements for planning estimations, including the need for internal and external resources, subcontractor teams, and tools. Ensure necessary training, introduction, and professional development for new hires. Support software upgrades to a legacy system and all site integration efforts. Provide software verification, customer acceptance tests, and demo of new Ericsson editing software and Linux-based operating system. Awards: Customer Satisfaction Award, Softbank Mobile ICHIGO Activation Project, 2011. Customer Satisfaction Award, Softbank Mobile CBS Server Re-hosting Project, 2011. Recognition Award for improving operational excellence, 2011. Innovation Award for work on RRT Smartlaptop, 2011.
James Fough