Key Account Manager Resume Examples and Tips

In logistics, key account managers develop and maintain long-term relations with clients, source new prospective clients, and coordinate with other departments to ensure timely logistics services. For this role, you should possess an aptitude for relationship building, negotiation skills, and expertise in sales and customer service

Here are some resume examples and tips to help you construct a distinguished key account manager resume:

Average Rating

4.2/5 stars with 103 reviews

Key Account Manager Resume Example

Top 4 Characteristics of a Best-in-Class Key Account Manager Resume

  1. Summary Highlight your core strengths, qualifications, and work experiences in a summary statement of a few sentences, mixing together important personal traits (such as an analytical approach) with notable achievements. For example: “Results-oriented Key Account Manager with more than 6 years of experience in carrier sales. Well-versed in solving in-transit issues, and handling accounts featuring high-volume shipments.”
  2. Skills Scan through the job description, highlight skills that match your own, and feature them here. Include a mix of hard skills such as market research and strategic account development along with soft skills such as multitasking, conflict resolution, and strong written and verbal communication.
  3. Work History For all previous jobs, present 3-5 bullet points that sum up your best accomplishments and top responsibilities. Quantify your accomplishments to give them more impact. For example: “Improved relationships with existing key accounts, resulting in 25% revenue growth.”
  4. Education Feature your top degree (e.g., high school diploma, GED, or college degree), along with the name and location of the institution you attended, as well as any additional training you’ve had in business management, economics, marketing or similar fields, such as Strategic Account Management certification.

See Why My Perfect Resume is a 5-Star Resume Builder

Find the Right Template for your Resume

Give your resume a professional look by using our free templates:


With colored resume fonts and a strong border for the header, this layout grabs a reader’s attention without sacrificing readability


This template’s monogram design highlights the applicant’s name, giving it a distinctive look. Each section is defined with headings in the left margin.


This clean, well-organized design uses two columns for a clutter-free look. The colorful header separates it from run-of-the-mill black-and-white templates.

Check out our resume templates page for even more layouts.

Do’s and Don’ts for Your Resume

  • DO emphasize soft skills. Key account managers often act as the face of the company, constantly communicating with clients, so it’s imperative to feature skills that showcase your interpersonal and relationship-building abilities, such as attentive listening, conflict resolution, communication skills, organizational skills and leadership. Feature these abilities in your skills section, and give examples of how you put them into practice in your work history section. Our Resume Skills page features even more advice and suggestions on soft skills.
  • DO modify your resume each time you apply for a different job. Even if you’re applying for similar job positions in the same industry, it’s essential to customize your resume to fit each job’s requirements. For example, if the job emphasizes negotiating with clients and overseeing internal budgets, highlight skills and previous experiences in your resume that speak to these needs, such as listing “client negotiation” as a skill, or describing a previous work responsibility in which you managed an internal budget. For more tips on customizing your resume, see How to Create a Targeted Resume.
  • DO proofread your resume thoroughly. Employers aren’t inclined to invite a job candidate in for an interview if his or her resume contains silly factual, grammar or spelling mistakes. Review your document a few times before you send it in, making sure everything is technically and factually correct. For extra security, use our Resume Builder, which automatically checks your resume for you as you create it.
  • DON’T create an overlong resume. Think of your resume as a concise snapshot of your most notable qualifications and achievements — everything other than that should be left out. Avoid long-winded sentences, and use short, crisp bullet points and phrases, as in our resume examples above. Aim for a total length of two pages at most.
  • DON’T get too fancy with your layout. You might want to use your resume layout as a chance to show off your creativity and originality, but cramming your resume with unusual fonts and graphics can work against you if the overall looks puts off (or even confuses) a recruiter. Stick to straightforward organization, fonts, and headings for your layout, or better yet, just go with a free resume template. Focus instead on making sure that your qualifications and experiences fit what the employer needs.
  • DON’T forget to use your summary as an elevator pitch. Client success can often boil down to the first impression you make — in your resume, your summary section is your chance to make that first impression. Treat your summary as an elevator pitch that answers the question: “Why are you the best person for the job?” In 3-4 lines, explain your particular skills and work background, geared to fulfill the requirements of the specific job. Our article How to Write the Perfect Summary Section provides more tips.