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Featured resume example: freight broker

Freight Broker Resume Sample


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Tenacious Freight Broker with extensive knowledge of transportation and detail-oriented work ethic. Successful at handling multiple accounts at once and negotiation for most profitable outcomes. Adept at cold-calling and data base use.



  • Collaborated with management and freight team to safely and efficiently unload bulk merchandise.
  • Adhered to safety requirements while ensuring cost-effective and safe handling of materials and equipment.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.


  • Put merchandise in correct locations and prepared pallets for stocking.
  • Stocked assigned shelves neatly and helped other associates whenever possible.
  • Removed all boxes and debris from customer areas and disposed of properly.

Customer Service:

  • Resolved problems and complaints to improve customer satisfaction scores.
  • Answered customer questions regarding delivery promptly and accurately.
  • Work with sales staff to determine best locations for new items.


  • Contract Management
  • Price quoting
  • Account management
  • Shipment tracking
  • Wrapping machinery
  • Shipping method determination
  • Pickup arrangements


Company Name – Freight Broker
City, State
03/2016 – Current

Company Name – Freight Team Manager
City, State
10/2010 – 01/2016

Company Name – Overnight Freight Associate
City, State
05/2008 – 09/2010


  • Updated fashion accessories and samples with buyers on seasonal basis.
  • Constructed and styled garments by hand and by machines.
  • Wrote, produced and cut concepts and spots for show launches, current shows and advertiser-sponsored campaigns.


City, State

Associate of Science :
Management Information Systems

Top 4 characteristics of a best-in-class freight broker resume

  1. Summary In a few sentences, create a summary statement of your best work experiences and skills to date, including the total number of years you’ve worked. For example, “Resourceful freight broker with 12+ years’ experience managing long-haul loads and providing reliable motor carriers to shippers.”
  2. Skills Go through the job description carefully and match job-specific skills with your skillset. Feature hard skills such as proficiency with specific freight inventory software or shipment tracking as well as soft skills such as negotiation abilities, a problem-solving approach or customer service.
  3. Work history For each previous job, highlight major responsibilities and instances where you displayed impressive performance. For example: “Approved spot requests and qualified carriers to coordinate emergency pickup and deliveries” or “Initiated shipper and carrier contracts for companies shipping over $1 billion in freight.”
  4. Education List your top credential (e.g., high school diploma, GED or college degree) as well as any additional training or certifications you have in logistics, sales, business management or transportation field, such as completion of a program to be a Certified Transportation Broker (CTB).

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Find the right template for your resume

Give your resume a solid presentation that fits your job, using these professional templates.


This organized, straightforward template adds a hint of color. Each section heading is placed on the left for quick scanning.


This simple yet effective template uses clean dividing lines to organize sections, with the job applicant’s name displayed prominently in bold at the top.


This layout injects some creativity, with a mix of color and black fonts for the job seeker’s name, and a subtle shade of gray for section headings.

For more layouts that suit your needs, visit our resume templates page.

Do’s and don’ts for your resume

  • DO emphasize soft skills. Success in this job will heavily depend on how well you work with others and the attitude you bring to work, so include soft skills that center on these areas, such as multitasking, relationship building, and negotiation skills. Feature them in your skills section and show how you put them into action in previous jobs (e.g., “Built and sustained customer relationships, growing client list from 50 to 100 customers”). For more skill tips, see our Resume Skills page.
  • DO customize your resume for different jobs. Every job has different priorities and requirements, so create different versions of your resume to address each job. The best way to tailor your resume is to update each section based on the needs and requirements of the specific job. For example, If the job posting stresses tasks such as “pricing strategies” or “inspecting vehicles,” mention any experience or skills you have in these areas in your resume. Our article How to Create a Targeted Resume provides more in-depth advice.
  • DO quantify your achievements. Broker work is all about the bottom line, so give potential employers a full understanding of how you can improve a company’s bottom line by describing your accomplishments through numbers and metrics. For instance, improve on a vague statement such as “Managed shipping and carrier relationships, increasing company revenue” by writing “Managed shipping and carrier relationships, increasing company revenue by 15% over previous year.”
  • DON’T submit your resume before reviewing it. Your employers and clients will count on you to be accurate — apply that same quality to your resume. Review your document a few times to ensure that all your information is correct, and that any grammatical or spelling errors have been done away with. If you use our Resume Builder to create your resume, our tools can check your document for you.
  • DON’T make your resume too long. Most employers generally spend only a few seconds reviewing most resumes, so make those seconds count by emphasizing only your most relevant skills and job achievements, and limiting the work history to 10 years at most. Use short, punchy phrases and bullet points rather than long, flowery sentences. Ideally, your resume should be 1-2 pages.
  • DON’T try to hide gaps in your work history. A long gap between jobs might not look ideal, but stating the truth about your employment history is much better than trying to camouflage work gaps with fibs or lies. Be prepared to discuss these gaps with recruiters in your cover letter or job interview — most employers will understand time off due to personal reasons or economic downturns. Better yet, show how you’ve taken on additional training or side jobs during time away from your career.

Freight broker resume FAQ

1.What are skills you should mention in a freight broker resume?

Here are some important fright broker-related skills you should consider including in your resume:

Hard Skills:Soft skills:
Data entryAdaptability
Driver coordinationTime management
FTLWritten and verbal communication
Transaction managementIntegrity
Load boardsOrganizational skills
TMSAttention to detail
Merchandise invoicesProblem-solving
Freight boxesInstant decision making
Freight bill generationDependability
Delivery appointmentsCritical observation
Store transfersCreativity
Financial analysisResourcefulness
LogisticsQuery resolution
Cold calling
Transportation model development
Freight rate negotiation
Order maintenance
Hard Skills:
Data entry
Driver coordination
Transaction management
Load boards
Merchandise invoices
Freight boxes
Freight bill generation
Delivery appointments
Store transfers
Financial analysis
Cold calling
Transportation model development
Freight rate negotiation
Order maintenance
Soft skills:
Time management
Written and verbal communication
Organizational skills
Attention to detail
Instant decision making
Critical observation
Query resolution

2. What is the ideal resume format for a freight broker resume?

The best format for your resume will depend on your work experience. If you’re a seasoned broker, use the chronological resume format, which spotlights your work experience along with some key skills. If you have less experience, consider the combination resume format, which places equal focus on work achievements and prime skills. If you’re new to the industry, use the functional resume format, which emphasizes skills and training that fit the job, rather than your lack of work history.

For more information on resume formatting, visit our resume format page.

3. What is the right way to include keywords in a resume?

Employers will scan your resume for certain keywords that match the job. To get the right keywords, go through the job description and note important phrases and requirements (e.g., “Handling freight claims”), and include skills and experiences in your resume that address these keywords. For example: “Assisted carriers and insurance companies in processing freight claims from inception to resolution.” Our article How to Use Keywords Effectively provides more details on how to best integrate keywords.

4. How should you use action-based verbs in your resume?

Not all verbs are created equal. Using energetic verbs such as organized, executed and managed to describe your work responsibilities and achievements creates a picture of you as an involved, proactive employee, especially in comparison to more wishy-washy phrases like “Was responsible for.” Go with descriptions such as “Devised and implemented a streamlined technology solution based on analysis of customized needs” instead of “Tasked with creating a streamlined technology solution based on analysis of customized needs.”

5. What should you avoid in your resume?

  • An objective statement: While an objective statement is appropriate in some cases, your primary goal for a freight broker job should be to explain to employers how you can help them, which means going with a summary statement instead.
  • Buzz phrases such as “outside-the-box” or “go-to person” that don’t really provide detail — stick to actual facts, skills and responsibilities to show how effective you really are.
  • An over-creative layout: You might want to show off your energy and salesmanship by using fancy fonts and graphics for your resume, but this can easily confuse recruiters, or even throw off the applicant tracking systems (ATS) they use to scan resumes. Stick with a straightforward resume template.