1234 Null Street, New York City, NY 11111 Cell: (111) 111.1111 Email: email@example.com
Driven and compassionate healthcare professional with 20 years’ hands-on experience in fast-paced military, DOD, and VA hospital environments. Primary point of contact for veterans, patients, visitors and staff, distributing paperwork, screening patients, and answering questions related to procedures. Schedule and prioritize appointments, track patient progress, communicate with physicians, and recommend improvements to ensure quality patient care. Recognized by peers as a thought leader and healthcare industry change agent.
Understand medical procedures Quick problem solver Medical terminology knowledge Schedule management Mobility assistance Charting expertise Dental terminology knowledge Employee training and development Time and meeting management Meticulous attention to detail Microsoft Office Medical assisting specialist Practiced in sterilization techniques Medical coding capability Medical instrument sterilization mastery Self starter and team player Active listening skills Strong organizational skills Customer service expert Government relations knowledge Relationship and team building Staff training and development
Medical Supply Technician May 2013 to Current Department of Veterans Affairs Temple, Texas Formulate and implement strategic plans to enhance operations leveraging knowledge of electronic health record (EHR) and practice management systems. Prepared cost benefit and ROI analysis, streamlined processes, and increased workflow by ~15%. Author system design procedures and tests to ensure optimal operations. Clean, prepare, sterilize, process, and service (SPS) items including trays, sets, and scopes for use at the medical center. Comply with SPS operational policies and procedures. Collect and transport items, remove contamination, and disassemble equipment. Decontaminate and sterilize items in compliance with protocols. Maintain sterilization and biological testing documentation. Leverage knowledge in human anatomy, physiology, microbiology, infection control, decontamination, and surgical instrumentation/packaging. Hospital Corpsman/Dental Technician January 1992 to Current U.S. Navy Active/Reserves Austin, Texas Manager, Operational Division (First Class E-6) Lead a 3,000 operational billet command and ensure administrative medical and training readiness. Manage $65K annual budget, logistics, inspections, and training activities. Key role in planning Strong Angel I exercise by testing a patient tracking application and writing scripts for mock refugee exercise. Train junior personnel in the use of automated medial service systems. Oversaw implementation of an inventory management system which saved $400K+ in administrative losses. Medical Department Head Supervisor: Ensure medical and dental readiness for reservists called to active duty. Screen medical/dental records and manage annual physicals, immunizations, blood work, audiograms, visual acuity, color vision tests, and care for injuries/illnesses. Utilize electronic health record (EHR) and practice management systems. Prepare comprehensive cost benefit and ROI analysis.
Jane Doe, RN