Auto Insurance Claims Adjuster Resume Example + Salaries, Writing tips and Information

Toby Lane 123 Fake Street City, State, Zip Code Cell: 000-000-0000 email@email.com Summary Detail-oriented Auto Insurance Claims Adjuster who possesses well-honed customer service skills. Tenaciously committed to thoroughly researching, reviewing and analyzing claims-related date. Adept at multi-tasking and completing assignments within policy and statutory prescribed deadlines. Highlights

• Command of auto claims laws
• Proactive tactician
• Detailed oriented
• Effective speaker
• Thoughtful writer
• Team player

Work Experiences March 2010 to October 2012 Company Name–City, State Senior Claims Adjuster

• Oversaw team of auto claims adjustors in major metropolitan community.
• Increased claims processing efficiency by 40% during tenure with company.
• Resolved consumer initiated claims disputes with 80% success rate.
• Oversaw staff continuing education and regulatory compliance education programs.

October 2012 to January 2014 Company Name–City, State Senior Claims Adjuster

• Implemented company-wide claims processing efficiency protocols.
• Managed team of 15 claims adjusters serving an urban marketplace.
• Oversaw all catastrophic auto accident cases in jurisdiction.
• Recruited new claims adjusters for metropolitan team.

January 2014 to Present Company Name–City, State Senior Claims Adjuster

• Liaison between claims adjustment team and senior management.
• Responsible for training new claims adjustors hired by the company.
• Directly supersized 25 claims adjusters and associated professional staff.
• Developed unified company-wide claims reporting system.

Education 2009 University of California, City, State Bachelor of Arts, Business Administration