For many job openings, a resume is only half of the equation when it comes to piquing the interest of a hiring manager. The other half comes in the form of a cover letter. Cover letters are a chance for you to go past the strict and informational format of a resume to show some of your spark and personality. It is also a chance for you to lend insight into your industry knowledge. Check out the free technical support representative cover letter sample below. There are two sections afterward that you may find helpful as well.
What to Include in a Technical Support Representative Cover Letter
Well-written cover letters typically touch on a few items. For example, this free technical support representative cover letter sample greets a specific person by name and explains how the writer knows about the open job. The letter outlines the writer’s specific credentials and industry knowledge, and includes accomplishments. The letter also closes by thanking the recipient for his time and by expressing interest in an interview.
Industry Specific Skills to Include
The free technical support representative cover letter sample is a great starting base for your own letter. As you write, however, be sure that the skills you mention match those mentioned in the job description. In general, companies prefer that their technical support representatives possess the four credentials below.
• High school diploma: Some employers prefer to see an associate degree.
• Sales/marketing experience: Training, education, or work experience in sales and/or marketing is a huge asset.
• Communication: For a technical support representative, communication skills include the ability to listen, persuade, and be patient.
• Ability to prioritize: Representatives often have many tasks competing for their attention. They must be able to organize and prioritize.