Angela Walters 123 Fake Street City, State, Zip Code Cell: 000-000-0000 firstname.lastname@example.org
Professional Loan Servicing Specialist who has consistently rated high with customer satisfaction numbers. Adept at educating customers on loan information, gathering information necessary to close loans and alerting management to any issues. Specializes in personal finance and small business loans.
Always maintains a professional and pleasant attitude
Extremely well-versed in loan closing documents
Can work very well with attorneys
Understands the importance of a loan checklist
Strong negotiation and presentation skills
Dedicated to creating a smooth and efficient closing process each time
April 2011 to February 2015 Gent Financing – City, State Loan Servicing Specialist
Dealt primarily with large residential mortgages held by high profile clients.
Worked with management to develop policies that affected closing procedures.
Revered for not being afraid to stop a loan process when there was a problem with the loan information.
September 2007 to April 2011 Frolick Bank – City, State Loan Servicing Specialist
Part of a team that would take care of the firm’s largest residential and commercial loans.
Responsible for developing comprehensive closing checklists that were used by all company specialists.
Acted as a resource for newer specialists who were unsure how to handle certain loan situations.
June 2000 to September 2007 Greer Funding – City, State Loan Servicing Specialist
Assisted all new residential clients with managing and closing mid-range mortgages.
Often worked with loan sales associates to help create a better synergy between clients and the loan closing process.
2000 Halter Community College, City, State Associate’s Degree, Business