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Featured Resume Example: Bank Teller
Name: MARLEY FRIEDMAN
Address: City, State, Zip Code
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
SUMMARY OF QUALIFICATIONS
- Professional and courteous customer service with high levels of integrity and accuracy
- Warmly welcomes customers and offers pleasant service, which improved satisfaction ratings by 50%.
- Experienced in cash handling, balancing drawers and inventory management
- Well-versed in industry regulations and asset protection strategies
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
- Processed customer transactions, including loan payments, and safe deposit boxes.
- Explained bank services, financial products and applicable fees to customers.
- Counted as much as $7,000 in daily funds with manual and machine-assisted methods.
- Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Cash counting
- Night and safe deposit procedures
- Compliance, banking laws and regulations
- Cross-Selling Expertise
- Transaction processing
- Accounting systems and software
- Relationship building and management
- Currency Packaging
Top 4 Characteristics of a Best-in-Class Bank Teller Resume
- Summary In a few short sentences, present banking skills and work accomplishments that match up with the job you are applying for, such as basic mathematical skills, experience handling deposits and withdrawals, or cash-handling skills. You can also highlight important soft skills like “customer service” or “problem-solving skills.”
- Skills Scan through the job posting for skills that align with your abilities, such as collaboration, superior attention to detail, time management and decision-making, and highlight them in this section.
- Work history When listing your work experience, focus on the achievements rather than generic duties or responsibilities. Make more of an impact by using numbers to describe your work accomplishments (e.g., “Maintained a 99.2% customer satisfaction rating” or “Processed 20+ customer transactions per hour, with absolute attention to detail”).
- Education List your highest academic credential (e.g., high school or college diploma, or GED certificate), as well as any certifications you’ve picked up, such as an ABA Bank Teller Certificate.
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Bank Teller Resume FAQs
1. How should you format your resume?
As a teller job tends to require less experience than other banking jobs, your best bet is a functional format, which focuses on your industry-relevant skills, training, and certifications rather than your work history. On the other hand, if you have some valuable experience in banking, consider using a combination format that puts equal focus on skills and work history. For a position that requires even more experience, use the chronological format, which shows off your achievements in similar positions in an expanded work history section, demonstrating steady career progression.
2. What are the skills you should list on a bank teller resume?
In addition to the keywords from the job description, look to pull some of the following skills into your bank teller resume:
|Hard skills:||Soft skills:|
|Financial transactions||Excellent communicator|
|Mortgages and loans||Adaptability|
|Deposits and withdrawals||Collaboration|
|Safety deposit boxes||Conflict resolution|
|Privacy and confidentiality||Critical thinking|
|Foreign currency exchange||Professional manner|
|Mortgages and loans|
|Deposits and withdrawals|
|Safety deposit boxes|
|Privacy and confidentiality|
|Foreign currency exchange|
3. How should work history be handled if you have no relevant experience?
If you are making a career change or applying for your first job, put the focus on your skills section, and stress transferable abilities that can apply to a bank teller job. For example, if you worked as a medical receptionist, you can highlight customer service skills, attention to detail and reliability. You can also feature any volunteer work or internships you’ve had that have cultivated similar skills; create a “Activities and Internships” section for experiences like these.
4. How should you craft your resume if you’re looking to take the next step forward in your banking career?
The next step after becoming a bank teller is usually moving up to a personal banker or loan officer position. Look to add the following to your resume:
- Getting a college or advanced degree in finance, business or economics
- Show examples of how you’ve successfully used soft skills, such as exceptional attention to detail, effective communication, excellent decision-making ability in fast-paced environments, or ensuring customer satisfaction. This will prove your readiness to accept more responsibilities.
- Add quantifiable achievements to your resume (e.g., “Trained 25 tellers”) and showcase your proficiency in all job-related responsibilities (e.g., “Achieved 100% accuracy rate for almost 3 years of cash drawer audits”).
5. What should you avoid putting in your resume?
In writing your resume, avoid long paragraphs without bullets that look too dense with text. Keep your content punchy and brief. You should also avoid general descriptions of your duties; instead, highlight examples of notable results where you used your skills, and quantify your achievements (e.g., “Set up a new database system for 12 tellers that accurately secured all transactions”). You should also avoid listing experiences that are too far in the past (usually more than 10 years). Use the space to give more details about your skills and qualifications.