Featured Resume Example: Mortgage Loan Officer

MortgageLoanOfficer Fresh ComboC


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Organized Mortgage Loan Officer with years of experience in the changing housing market. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.


MORTGAGE LOAN OFFIOERO18 to Current Mortgages Can Do
Company Name, City, State
  • Meet with clients to ensure full understanding of residential mortgage options for which they qualify and the risks and benefits of each
  • Communicate effectively with all stakeholders, including the customer, sales asso’ builder and title company
  • Demonstrate the highest level of professionalism and customer service towards al customers.
Company Name, City, State
  • Established, developed and maintained client referral relationships with potential « existing customers, Realtors, builders, developers, and others to establish and reta business
  • Assisted senior-level credit officers with complex loan applications.
  • Developed and maintained relationships with local real estate agents.
LOAN PROCESSOR2012 to 02/2015 Bankers Toolbox,
Company Name, City, State
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Looked over and approved various types of loans.


  • Payment collection
  • Sales goals
  • Problem resolution
  • Prospecting clients
  • Relationship development
  • Property Evaluation
  • Loan Processing

Top 4 Characteristics of a Best-in-Class Mortgage Loan Officer Resume

  1. Summary In a few sentences, give a rundown of the experiences and skills you have to address what the job requires. For example: “Accomplished loan officer, well-versed with loan standards and laws. Possesses excellent customer service skills.” Another example:  “Accomplished mortgage loan officer with expert knowledge of loan programs and NMLS compliance guidelines. Adept at delivering outstanding customer service.”
  2. Skills Look over the job description of the position you are applying for, pick out required skills that match your own, and include them here. In addition to technical knowledge such as accounting or familiarity with legal regulations, be sure to include “soft” skills like customer service, attention to detail and strong organizational skills.
  3. Work History Look to create three to five bullet points for each job you’ve had in the past, limiting this section to the last 10 years of work. Highlight your achievements using specific details and numbers. For example: “Exceeded annual sales goals by 25% for two consecutive years.”
  4. Education List your highest academic achievement (e.g., high school diploma, or degree in Finance, Economics or Business, or a related field), as well as your valid Mortgage Loan Originator (MLO) licensure, and any additional training or certifications you have that relate to the job, such as continuing education courses linked to your MLO requirements.

See Why My Perfect Resume is a 5-Star Resume Builder

Find the Right Template for Your Resume

Use these three professionally-designed templates to create a resume that makes the right visual statement


This template utilizes a colorful header to stand out from the crowd, while the organized layout and appropriate spacing make the document easily scannable.


As the name suggests, this simple yet elegant layout uses bold fonts and color to distinguish different sections, making it easy for employers to navigate.


This professional design features vibrant colors for the candidate’s name and header, while providing an easily customizable layout.

If you need more free layouts to create a modern and professional resume, visit our templates page.

Do’s and Don’ts for Your Resume

  • DO mention your soft skills.Traits such as interpersonal skills, a positive attitude, verbal and written communication, salesmanship, decision-making and organizational skills are important for this position, so make sure you mention them along with your technical proficiencies.
  • DO begin statements with action verbs.When it comes to displaying your work history and accomplishments, using active language helps convey confidence and competence. Start each statement with action-based phrases like “actively participated,” “managed,” “analyzed” or “boosted,” which create more impact than more passive phrases like “assisted” or “tasked with.”
  • DO avoid first-person pronouns. Don’t use pronouns like “I” and “my” in your resume — instead, start your sentences and bullet points with action verbs like “achieved,” “improved,” “generated,” “implemented,” “initiated” and “organized” for greater impact. For example: “Generated new loan applications using customer skills” is more punchy than: “I helped the company to generate loan applications by maintaining customer loan confidentiality.”
  • DON’T make your resume too long. Hiring managers typically only use a few seconds to look over a resume, so keep your document concise and crisp, paring down your content to the most essential skills and experiences you need to present. Aim for one to two pages, unless you’re applying for a job that specifically demands a lot of experience, and necessitates a longer work history section.
  • DON’T rush into submitting the resume before checking it. A mortgage loan officer is expected to be attentive to detail and analytic, and mistakes in your resume give the exact opposite impression. Take some time to proofread your document and make 100% sure it doesn’t have typos and grammar mistakes. You can also use our Resume Builder to proof your resume for errors.
  • DON’T include references. Don’t list references on your resume unless you’re requested to do so. Including references will only waste resume space that you can better use to give more details about your best skills and experiences. References can wait until you’re further along in the hiring process.

Mortgage Loan Officer Resume FAQs

1. What skills should be included in a mortgage loan officer's resume?

Technical skills:Soft skills:
Financial skillsInterpersonal skills
Audit knowledgeCommunication skills
Proficiency in MS OfficeManagerial skills
Project managementTime management
Quality assurance managementPositive attitude
Signature verificationPatience
Business operationsCritical thinking
Automated processingMaintaining confidentiality
Data analysisDecision-making
Knowledge of loan programsProblem solver
Understanding of NMLS guidelinesGoal-oriented
Quantitative analysisMultitasking
Organizational skills
Technical skills:
Financial skills
Audit knowledge
Proficiency in MS Office
Project management
Quality assurance management
Signature verification
Business operations
Automated processing
Data analysis
Knowledge of loan programs
Understanding of NMLS guidelines
Quantitative analysis
Soft skills:
Interpersonal skills
Communication skills
Managerial skills
Time management
Positive attitude
Critical thinking
Maintaining confidentiality
Problem solver
Organizational skills

2. Which resume format should you use for this position?

If you have years of experience in loan processing and management, use the chronological format, as it highlights your work history and accomplishments. However, if you are relatively new in the banking industry and don’t have much experience under your belt, consider a functional format, which lays more emphasis on the professional skills and training you already have. If you have a few years of experience in the field, a combination resume, as the name suggests, can present both your top experiences and most relevant skills.

3. How should your resume be crafted for your next career step?

To move up to a higher position such as bank manager or branch manager, feature the following in your resume:

  • Advanced degree in Finance, Business Administration, Economics or a related field, as well as further training in areas such as risk management, financial analysis and strategic management.
  • Showcase a record of consistent success, where you’ve contributed to increasing overall revenue.
  • Confirm your expertise in financial analysis by getting additional certifications or courses, e.g., Certified Financial Planner (CFP) certification or American Bankers Association Certification.

4. How do I find the correct keywords to put in my resume?

Review the specific job description, and look out for key words and phrases that best define work duties and responsibilities, such as “networking,” “customer skills,” “financial analysis” and “audit knowledge.” Incorporate these keywords in the summary, skills and work history sections of your resume. For example, you could write “Efficient mortgage loan officer proficient in handling audits and financial analysis, with strong customer service orientation” in your summary. Remember, don’t just list keywords — give work examples that show how adept you are at these skills.

5. Why is it important to customize my resume?

No two jobs are exactly alike, so it’s critical that you tailor your resume for each job application. This might involve changing the focus of your summary to better address what the job wants, or updating your skills section with abilities that fit the job requirements. Not only will this help you pass muster with employees, but it will assist in your resume passing applicant tracking systems (ATS) employers often use to scan resumes.