Michael Nader 123 Fake Street City, State, Zip Code Cell: 000-000-0000 firstname.lastname@example.org
Hardworking Comcast Cable Installer familiar with the process of installing cable in residential homes, apartment complexes and commercial and retail facilities. Adept at explaining the different package and tier options to customers while remaining courteous and respectful. Committed to customer satisfaction through attentive service.
Comprehensive knowledge of cable TV products
Understanding of NEC, NESC and OSHA codes
Ability to use power tools
System layout versatility
August 2014 to Present Company Name–City, State Comcast Cable Installer
Perform new installations and upgrades.
Recommend system layouts for customers purchasing multiple set-up options.
Connect Internet, phone service and cable service into one convenient system for customers choosing that option.
Disconnect cable for customers moving or transferring service to another location within the city.
Fully stock vehicles at the start of each shift and take an inventory of tools and supplies at the end of each shift.
Maintain all tools and equipment used during the installation process.
Remain updated on pricing and any current specials and discounts.
Log all hours spent traveling in company vehicle.
May 2009 to August 2014 Comcast Cable Main Office–City, State Comcast Cable Installer
Utilized fishing conduit for underground installations, especially in apartment complexes and similar dwellings.
Explained the monthly billing process to customers and factored in any discounts that applied to the packages selected.
Showed customers how to use newly installed equipment and remained on-site to answer any immediate questions.
Provided information to customers on product upgrades that were available while refraining from pressuring customers into making decisions.
Prepared all installation documentation and confirmed that all scheduled services were authorized.
2009 Mt. Lorraine High School, City, State High School Diploma