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Business Analyst Resume: Examples and Tips

Business analysts work with stakeholders to define their business needs and requirements, and help facilitate solutions. This is a position that usually requires a few years of experience, as well as a degree in Computer Science, Information Systems or a related area.

Draft an ideal business analyst resume by using these resume examples and tips, which will help shape both your content and layout.

Top 4 Characteristics of a Best in Class Business Analyst Resume

  1. Summary First, explain your area of expertise, such as process design, strategic planning, system analysis or business model analysis, and provide a quick recap of how you’ve deployed these abilities in previous jobs. If you lack experience, go into further detail about your technical qualifications and training, as well as some of the intangible skills you can bring to the job. For example: “Hard-working analyst with training in business models, and a hard-working, collaborative, flexible approach.”
  2. Skills Apart from communication, organizational, presentation and time-management skills, some attributes you should consider putting in your resume include:
    • Analytical thinking
    • Decision making
    • Documentation and visualization
    • Problem-solving
    • Researching skills
    • IT and domain knowledge
    • Knowledge of project life cycle
    • Negotiation and relationship management
  3. Work history Business analyst resumes can get bogged down in technical jargon; try to strike a balance between your technical knowledge and the quantifiable impact you’ve made on the job. For example: “Oversaw inspections of production procedures, identifying 15+ issues on a fortnightly basis” or “Spearheaded quality analysis function that achieved a reduction in divergence by 30%.”
  4. Education In addition to degrees, include webinars, CBAP study groups and other types of training you’ve undertaken to broaden your knowledge base, such as these certification areas:
    • Entry Certification in Business Analysis (IIBA)
    • Certified Foundation Level Business Analyst (IQBBA)
    • Certified Professional for Requirements Engineering (IREB)
    • Professional in Business Analysis Certificate (PMI)

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Do’s and Don’ts for Creating Your Resume

  • Customize your resume to fit the job A business analyst role is not “one size fits all.” Positions like Business Intelligence Analyst and Business Process Analyst have different requirements and tasks, so adjust your resume accordingly. Create different versions of your document for each job you apply to, adjusting your content to address the specific needs of the position (e.g., defining and refining system requirements for a Business Intelligence Analyst job, or analyzing SAP reports for a Business Process Analyst position).
  • Quantify your achievements Your experience tells your career story; make sure that story is vibrant by using metrics to provide more detail about your achievements. For example: “Restructured customer communication protocol and fulfillment processes, saving close to $15 million annually for the company.”
  • Emphasize relevant professional and academic history Emphasize accomplishments that best fit the role you’re applying to. For example, if the job involves customer service analysis, give examples of how you optimized processes that improved customer service and saved revenue for a company. Also list any educational qualifications that fit what the job requires. If the position entails business process training, for example, display certifications such as a BCS certificate in Modelling Business Process Training or Business Analysis Practice Training.
  • Don’t use cliches Don’t go overboard on buzzwords or heavy technical jargon. Be straightforward in explaining the skills and experiences you have that make you a good fit, adjusted to reflect the job description, e.g., “improved product rankings,” or “overhauled warehouse stocking process.”
  • Don’t mention irrelevant experiences Only include experiences and skills in your resume that show you have the right qualifications for the job. Previous work as a babysitter or bartender probably won’t be relevant for a business analyst role, for example. But if you’ve worked as a writer or had a job where you delivered presentations, include this info, as writing and presentation skills are essential for a business analyst.
  • Don’t overdo it on colors and fonts Having a simple and well-organized  layout is key for your resume. Using unorthodox colors and fonts will not only potentially confuse hiring managers, but it could also hurt your resume if it’s scanned by an applicant tracking system (ATS) that will be confused by non-standard formatting. Focus on your credentials and training rather than a far-out design.

Business Analyst Resume FAQs

1. What are the skills you should emphasize for this specific job?

Apart from good communication, organizational and listening skills, some other specific traits that employers look for in business analysts are:

  • Conducting stakeholder meetings
  • Excellent presentation and time-management skills
  • Documentation and writing skills
  • Product management
  • Business analysis
  • Client support
  • Pragmatic marketing
  • Agile methodology
  • Technical support
  • SQL for relational databases
  • Microsoft Office Suite
  • Six Sigma
  • Rational Unified Process
  • Analytical thinking
  • Decision making
  • Researching skills
  • IT and domain knowledge
  • Knowledge of project life cycle
  • Negotiation and relationship management

2. What are some examples of training and certifications that fit this specific resume?

Courses in data modeling, including use of cases and wireframes, can provide you with skills and tools to step up in your career. Formal programs in management consulting with specialization in areas of marketing, economics, accounting and business can also help ready you for advanced roles:

  • IIBA Entry Certification in Business Analysis
  • IIBA Certificate of Competency in Business Analysis
  • IIBA Certified Business Analysis Professional
  • IIBA Agile Analysis Certification
  • IQBBA Certified Foundation Level Business Analyst
  • IREB Certified Professional for Requirements Engineering
  • PMI-Professional in Business Analysis Certificate

3. How should you format your resume?

As this is a position that requires some experience, use either the chronological or combination format for your resume. A chronological resume is best for highlighting previous work achievements and accomplishments that show you’re a veteran in this field, while a combination resume presents a mix of your most relevant skills and accomplishments — a good match for those with a few years of experience, or are coming from a different career field.

4. How should you craft your resume if you’re looking to take the next step forward in your career?

As you look to move up to roles such as lead business analyst, IT business analyst or product manager, look to gain additional training that fits these jobs’ requirements. Attending webinars, CBAP study groups, reading the BABOK or attending courses to enhance other management and technical skills are ways to get to the next level. Certifications and training in data importing for flow charts and spreadsheets as well as proven experience in overseeing design, development and implementation of solutions should be added to your resume, and will show employers you’re ready to tackle additional responsibilities.

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