Operations Analyst Resume Guide + Tips + Example

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert
Last Updated: July 10, 2023
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Get the analyst job you want with a professional operations analyst resume. With our guidance, you can create an effective operations analyst resume to showcase your relationship-building skills, statistical analysis and data reporting. Build a resume quickly and easily!

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Operations analyst resume example (text version)


Minneapolis, MN 55404
(555) 555-5555

Professional Summary

Talented operations analyst well-versed in gathering, organizing and modeling data. Proficient at developing forecasts and reporting on relevant trends to facilitate strategic planning. Offering over seven years of experience and a strong desire to make a positive impact on business operations. Skilled at applying software, business and mathematical abilities to assess data and trends.


  • Operational improvements
  • Forecasting and planning
  • Data analysis
  • Trend modeling
  • SQL, SAS, MS Office
  • Analytical
  • Problem-solving
  • Communication

Work History

July 2017 – Current
Ameriprise Financial Services – Minneapolis, MN
Operations Analyst

  • Design plans to improve operations and suggest changes to systems for an overall organization that boosted productivity levels by 20%.
  • Generate quarterly reports of findings to help management with making key decisions.
  • Identify and analyze project risks and develop mitigation strategies to reduce them, decreasing loss by 45%.

July 2014 – May 2017
Voya Financial – Minneapolis, MN
Junior Business Analyst

  • Increased annual revenue by 7% by recommending improvements in operations efficiency.
  • Provided operational support for a high-volume financial institution in a 24/7 uptime environment.
  • Researched and resolved issues regarding the integrity of data flow into databases.

June 2013 – September 2013
TCF Bank – Minneapolis, MN
Operations Intern

  • Analyzed and monitored statistical data trends for three clients with over 1 million accounts.
  • Completed assessments of financial and performance records and reports to promote operational improvements.
  • Studied economic information and read historical data to evaluate the soundness of operational practices against the business framework.


  • University of Minnesota – Twin Cities Minneapolis, MN
    MBA Business Administration
  • Specialization – Business Analytics
  • University of Minnesota – Twin Cities Minneapolis, MN
    Bachelor of Science Computer Science
  • Minor – Statistics


  • Certified Business Analyst Professional (CBAP) – (2023)
  • Six Sigma Green Belt Certification – (2021)

5 essentials of a top operations analyst resume

  1. Contact details

    In this section, include your full name, city, state and ZIP code, followed by phone number and email address. Finally, include your online resume, professional website or LinkedIn profile. Never add links to unrelated side hustles.

  2. Personal statement

    Think of this section as your introduction as an operations manager to the hiring manager. Also known as the professional summary, this is where you’ll highlight your strength as a candidate. Use no more than five sentences to let recruiters know: your years in the industry, one or two professional accomplishments and your strongest job-relevant skills.

  3. Skills

    Show the recruiter what you bring to the table with a balanced operations analyst skills resume section. Match yours to the job description to grab their attention. Create a bulleted list of hard skills, like data reporting, statistical analysis and project management, and soft skills, like collaboration, problem-solving and time management. 

    If this is your first job as an operations analyst, you can include transferable skills from other employment, volunteering and even an academic project.

  4. Work history

    Create your work history section in reverse chronological order. Start with your most recent employment and add the company name, location and dates of employment on each entry, and for every job, include three measurable accomplishments.

    If this is your first job as an operations analyst, you can include other relevant work experience, like volunteer experiences and community service.

  5. Education

    Use bullet points to create your operations analyst resume education section. Include the educational institution’s name, the degree and graduation year. Omit the graduation date if it has been over 10 years. 

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Do’s and don’ts for building an operations analyst resume

  • Use measurable achievements to describe your abilities and experience as an operations analyst.
  • Use action words to make an impact on your operations analyst resume.
  • Tailor your resume to your target operations analyst job.
  • Use keywords from the job description throughout your operations analyst resume.
  • Format your operations analyst resume so that it is easy to read by ATS software and human eyes.
  • Lie about your operations analyst experience and skills.
  • Boast that you’re the “best operations analyst ever.”
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience not pertaining to an operations analyst.
  • Forget to proofread. An operations analyst resume with errors is unprofessional and will be discarded.

Top 4 tips for acing an operations analyst interview

  1. Research the prospective employer before your interview.

    When applying for a job, it is always a good idea to make time and learn about your potential employer. Research their history, values and mission before your interview. 

    Your knowledge will help you prepare a better operations analyst application and confidently answer interview questions. Plus, a glimpse of the company culture will give you an idea of what to expect on arrival so that you can feel confident.

  2. Practice at home.

    Prepare for your operations analyst interview by practicing at home. Start by reviewing the most common interview questions, such as: 

    Practice a mock interview with the help of a friend or relative. Your interview partner can ask you possible interview questions and provide feedback on your answers, tone and body language. This preparation will help create a smoother operations analyst interview experience. 

    Pro tip: Practice in front of a mirror. Look at your facial expressions and body language.

  3. Be proactive and ask questions.

    Prepare at least three questions prepared for the end of your interview. This will show your enthusiasm and interest in the role, plus your knowledge will show As an added bonus, questions will help you determine if this role or company is the right fit for you.

    Here are a few examples of questions to get you started:

    • What are the expectations for this role? 
    • What tools do you provide your employees to aid their performance?
    • How do you measure the operations analyst performance? 
    • What is the career path for an operations analyst at this company?

    Give the interviewer time to answer before moving on to the next question. And expect to come up with new questions during the interview. 

  4. Gather your references.

    As you start applying, reach out to former managers and previous colleagues to be potential references. Explain to them where you are in the process and when they could expect to be reached. Don’t forget to ask if they could write a letter of recommendation for you. While not as common, it is still a possibility to be asked for one. 

    If this is your first job, you can request a reference from a mentor, former professor, community leader or volunteer coordinator, someone who can vouch for your skills.

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