Postal Service Clerk Resume Guide + Tips + Example

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert
Last Updated: May 09, 2023
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A great job as a postal clerk demands a perfect postal clerk resume. Not sure what that looks like? Don’t worry! We’re here to help you create one. Our guide to crafting an effective resume for a postal clerk job will help you make the most of your organizational and interpersonal skills to write a professional postal clerk resume.

Postal Service Clerk Resume Template Customize this resume

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Postal clerk resume sample (text version)

Harold Brenner

San Diego, CA 92153
(555) 555-5555
example@example.com

Professional Summary

Reliable postal service clerk who can work at several different stations in a postal facility, including the front service desk. Adept at delivering excellent customer service, attending to the needs of customers and keeping a customer line moving. Specializes in high-volume work and post office operations.

Work History

November 2020 – Current
US Postal Service – San Diego, CA
Lead Postal Service Clerk

  • Monitor the performance of 10 junior team members, while providing services such as processing letters and selling stamps, envelopes and money orders to walk-in customers.
  • Decrease wait time by 20%, keeping customer lines moving on busy days.
  • Identify, develop and implement strategic and logistical plans for receiving, sorting and delivering mail, improving productivity by 40%.

September 2016 – October 2020
The Postal Service – San Diego, CA
Postal Service Clerk

  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Assisted up to 100 customers daily and handled the special sales desk that dealt with post office boxes and passports.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.

June 2012 – August 2016
The Postal Service – San Diego, CA
Postal Clerk

  • Handled requests from 80 customers daily and utilized the computer system to process post office box orders.
  • Monitored inventory of postage stamps and made orders to replenish.
  • Confirmed registered mail receipts and then distributed registered mail to the proper recipients.

Skills

  • Handling and sorting mail
  • Shipping and receiving
  • Strong computer skills
  • Automated mail processing proficiency
  • Customer service
  • Attention to detail
  • Teamwork
  • Communication

Education

January 1994
Patrick Henry High School San Diego, CA
High School Diploma

5 essentials of a top resume for a postal clerk

  1. Contact details

    Add your contact information to the top of your resume so hiring managers can contact you. As our resume sample for a postal clerk job shows, your contact information must include your full name, city, state, ZIP code, phone number and professional email address. If you have a LinkedIn profile and a professional website, add them last.

  2. Personal statement

    A professional summary, also known as a personal statement, is a concise, three- o five-sentence statement that tells the hiring manager who you are and what you offer. A postal clerk resume summary must include job-relevant skills, one or two notable accomplishments and it should touch on how long you’ve been in the industry. If you are just starting out in your career, it’s better to write a resume objective for a postal clerk instead.

  3. Skills

    Create a skills section for your postal clerk resume so hiring managers can see if your skill set matches their needs. A resume template for a postal clerk will have a separate section for your job-relevant skills in a bulleted list. As our sample postal clerk resume shows, it’s best to include hard and soft skills, such as your mail processing expertise and patience.

  4. Work history

    As our postal clerk resume sample shows, your resume must include a work history section, even if this is your first professional job. In reverse-chronological order, display your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list.

  5. Education

    A resume for a postal clerk job must also include an education section. In reverse-chronological order, show the name of the schools and the years that you graduated using bullet points. If you did not attend college, then list your high school information and the classes or training you’ve taken since graduating. If you come from an apprenticeship, then list it here.

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Do’s and don’ts for building a postal clerk resume

  • Use measurable achievements to describe your postal clerk skills and experience.
  • Use action words to make an impact on your postal clerk resume.
  • Tailor your resume to your target postal clerk job.
  • Use keywords from the job description throughout your postal clerk resume.
  • Format your postal clerk resume so that it is easy to read by ATS software and human eyes.
  • Lie about your postal clerk experience and skills.
  • Boast that you’re the “best postal clerk ever.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience that are about something other than a postal clerk job.
  • Forget to proofread. A postal clerk resume with errors is unprofessional.

Top 4 tips for acing a postal clerk interview

  1. Research first.

    It’s vital to take the time to learn about the institution or company’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.

  2. Practice your answers.

    Practice is really important. Be sure to practice for your interview by reviewing the most common interview questions, such as: 

    And some possible behavioral questions such as:

    Write down two or three possible answers for each question, then practice answering them with a friend.

  3. Prepare questions to ask during the interview.

    After the hiring manager and potential colleagues question you, they will likely offer for you to ask them some questions. Always have at least three for each person you speak with; doing so shows that you’re interested and have been paying close attention.

    Some questions you might ask for a postal clerk job are: 

    • What is a typical day like at the office?
    • Can you tell me about the challenges the last person in this role had to overcome?
    • What is the work culture like?
  4. Gather references

    Have professional references ready during your interview. It comes in handy, especially if the hiring manager offers you the job on the spot. Make a list of two former colleagues and a former manager willing to speak highly about your abilities to perform the postal clerk job.

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