Customer Service Specialist Cover Letter Example + Tips

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One of the key ways to secure that important interview and job is to write an effective cover letter. The cover letter’s purpose is to express interest and show to the hiring manager that you are the best candidate for the job. Each industry has its own way of crafting a cover letter so that it will be noticed by a hiring manager. It is a way for you to bring your resume experiences and education to life in a more persuasive manner. One way to help write your cover letter is to use a free customer service specialist cover letter sample, such as the one presented here.

Dear Ms. White,

I have always had a talent and skill working with people in customer service. My outgoing personality and commitment to helping others make me the perfect candidate. As you are seeking to hire someone for a customer service specialist, please consider me.

The posting for the customer service specialist indicated that you were looking for someone with experience. I can bring more than three years of experience. I have worked in two different industries, retail and hospitality. In both roles, I helped answer questions that customers asked and made recommendations regarding which product or service they should purchase.

My experience has taught me how to deal with customers who have a problem. I am the person who many of my colleagues would go to when they had an issue with a customer that couldn’t be solved. Whether it was making a customer feel satisfied after receiving the wrong order or helping a demanding customer, I was able to make it right.

I am confident that I could find success in this position and help improve your company’s customer service. I thank you in advance for considering me for this position. I look forward to speaking with you more about my skills at an interview.

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What to Include in a Customer Service Specialist Cover Letter

In order to have your cover letter stand out, it’s important to not just regurgitate your resume. Keep your tone professional, like in the free customer service specialist cover letter sample, and be sure to focus on selling yourself as a perfect fit for the position. Specifically address the required qualifications in the job description so the hiring manager can get a better idea of your abilities.

Industry Specifics to Include

For jobs dealing with customer service, it’s important to highlight your people skills. Take advantage of the free customer service specialist cover letter sample to help. Here are some key attributes to discuss:

● Personable: Customer service specialists deal with people, so it’s important for candidates to be friendly.
● Communication Skills: In this industry, communication skills are vital to help customers get the results that they want.
● Conflict resolution: It’s important to know how to deal with conflict, as some customer service situations can get tense.
● Multi-tasking: There may be more than one task that needs attention, so it’s important to be able to handle them all.