Violet Meyer123 Fake Street
City, State, Zip Code
Cell: 000-000-0000
E-Mail: email@email.comSummaryEnthusiastic Server with seven years’ experience in hotel environments. Proficient in working collaboratively, maximizing satisfaction, and exceeding restaurant standards. Able to build rapport quickly with peers and customers alike. Holds current California Food Handler’s card.HighlightsExceptional interpersonal ability
Skilled at customer service
Proficient salesperson
Hardworking and reliable
Point of Sale (POS) system operationFollows food safety regulations
Conflict resolution ability
Trained in bartending
Leadership skills
Mentor new employeesExperienceMarch 2011 to Current
Company Name City, State
ServerOversee work of junior staff members and mentor to improve performance.
Proficiently manage tables while keeping an eye on food deliveries, seating loads, and customer service issues to inform management or host staff of problems.
Work collaboratively with team to ensure all customer needs are met and restaurant standards of service are maintained.
Train new servers on safety, food handling, and customer service protocols.
Assist management with customer service issues, staff concerns, and duty assignments.June 2008 to February 2011
Company Name City, State
ServerKept tables clean and free of trash, and cleaned dining areas in between guests.
Helped host staff arrange tables, manage seating, and handle service issues.
Managed an average of 6 tables, and covered up to 12 at once as needed due to volume or short staffing, while maintaining customer service standards.
Consistently followed hotel and restaurant protocols, quality assurance standards, and all regulations.
Anticipated guest needs and addressed all requests promptly.August 2006 to May 2008
Company Name City, State
ServerExplained menu items to guest and offered information about specials.
Took orders and delivered to kitchen staff, including any special requests.
Monitored tables and visited at appropriate times to handle requests, deliver items, and fill drinks.
Filled in for bartending staff as needed and frequently made drinks for table customers.
Earned two Employee of the Month awards.EducationProfessional Bartending School of New Cityland City, StateCompleted training program as a Qualified Bartender