Concierge Resume Example + Salaries, Writing tips and Information

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert Last Updated: April 28, 2022
  • 30% higher chance of getting a job‡
  • 42% higher response rate from recruiters‡

Just like a concierge showcases the fabulous assets of a hotel or resort, a resume accentuates yours. Use your resume to help market your creativity and problem solving skills into the most coveted position in the hospitality industry. Wonderful hotels are at a premium these days and what sets some apart is an excellent concierge. Utilize your resume to highlight how you can help bring a personal touch to the particular hotel or resort you are applying to. Make certain to personalize your concierge resume for each job opening and be sure to include your unique skill sets such as reliability, multitasking, organization as well as an innate knowledge of the area. Now, we know concierge’s are detail-oriented, networkers used to long hours, but writing an attention getting resume can be a monumental task. Put those exceptional computer skills to good use by reading our concierge resume templates before writing yours.

Resume Templates: Concierge


Concierge Resume Questions

1. How should you structure your concierge resume?

In today’s competitive job market, an organized resume can speak a thousand words. The more concise and categorized your sections are, the higher chances you might have of winning over hiring managers. Ensure that you’re grabbing the attention of employers by placing your strongest traits and skills at the top of your resume. This way, your readers don’t have to scroll down to get to the good parts. Experts also point out that resume objectives are an antiquated part of most resumes — instead, try writing a brief summary statement that embodies who you are as a professional.

2. How do you highlight soft skills on a concierge resume?

Most applicants can relate to the redundancy felt when listing soft skills, as they tend to get overused in the resume world. However, recent studies show that business leaders look for a number of soft skills in job applicants, including communication and time management. Each of these skills could apply to a position in hotel work, as employees often must assist guests and work on strict schedules. Look to this concierge resume sample for more examples of mentioning soft skills.

3. How do you describe achievements on your concierge resume?

Similar to your skills list, writing about your achievements in a way that isn’t boastful can be challenging. With many feats behind you, it makes sense that you want to include them all. One way you can focus on the best of the best is by turning your past responsibilities into achievements. For example, if your room-cleaning speeds were topnotch at your last hotel job, try phrasing this duty in a way that showcases your achievement as a punctual employee.

4. What does a good concierge resume look like?

Like this concierge resume sample shows, a good resume in this industry is professional but also lively. There is a notable difference between a resume that gives walls of text and one that arranges wording and design in a way that draws readers in. Building your own resume can give it a personal touch. You can also try incorporating a branded message throughout your document. Whichever creative spin you take, make sure to keep your design consistent.

5. How do you optimize your concierge resume for an ATS?

An Applicant Tracking System is a program many companies use to best match applicants with available positions. Because of this software, a large majority of applications are never read by actual people, and it can be difficult to jump through all the hoops. To avoid running into this obstacle, make sure to always spell words correctly in your document. You can also use keywords found in the job description to boost your resume’s chances of getting noticed. Finally, as shown in this concierge resume sample, it is a good idea to keep your document simple; too many images and designs can confuse an ATS. One of the perks of our resume builder is that you can pull from any category you need to help push your resume into the spotlight. With industry-specific text examples, you can keep up with your field and get the job you want.

  Every perfect Concierge resume needs a perfect Concierge cover letter to go with it! Learn how to build your own with My Perfect Cover Letter’s writing guide. Show Resume Text

Resume Text

Preston Bailey
123 Fake Street
City, State, Zip Code
Cell: 000-000-0000


Well-organized concierge who has strong scheduling skills as well as a strong sense of responsibility. Adept at maintaining several schedules at once, meeting client deadlines and maintaining a strong sense of professionalism. Specializes in hotel and high-profile concierge work.


  • Exceptional computer and Internet skills
  • Able to maintain offline and online activities simultaneously
  • Very reliable and responsible employee
  • Dedicated to meeting all customer needs
  • Excellent professional networking skills
  • Used to putting in long and demanding days

Work Experience

April 2011 to February 2015 Company Name – City, State Concierge

  • Responsible for administering all tasks for a specific customer base within the company.
  • Assisted in distributing responsibility for new clients as they were taken on by the company.
  • Often asked to take on emergency client requests on a moment’s notice.

July 2008 to April 2011 Company Name – City, State Concierge

  • Responsible for coordinating all hotel concierge activities from the lobby concierge desk.
  • Maintained an extensive network of local service providers and people who had information on the latest events in town.
  • Assisted in developing recruiting materials to help add new associates as the demand increased.

June 2002 to July 2008 Company Name – City, State Concierge

  • Worked with guest services manager to develop a basic set of concierge services included with every guest’s stay.
  • Responsible for answering incoming guest requests for concierge services and putting in the proper requests to get those services taken care of.


2002 Hallow Hall Community College, City, State Associate’s Degree, Hospitality