Table of Contents
Featured resume example: catering server
Name: DEAN POLLARD
Address: City, State, Zip Code
College student soon-to-be graduate in two months with customer service and event planning experience seeking part-time role as a catering server. Friendly and detail-oriented. Professional appearance. Flexible schedule on nights and weekends.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered guest questions and referred to local points of interest.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Assisted with coverage needs and organized services to support incoming special events.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Kept accounts in balance and ran daily reports to verify totals.
SUMMARY OF QUALIFICATIONS
- Two years of customer service experience helping over 100 guests per day.
- Friendly and professional able to communicate well with customers and team members.
- Able to lift and carry up to 50 pounds.
Top 4 characteristics of a best-in-class catering server resume
- Summary In a few sentences, create a blend of skills and accomplishments to create a quick “elevator pitch.” Focus on phrases such as “delivering great hospitality,” “providing customer satisfaction” and “safe food handling” in this section.
- Skills Emphasize practical skills such as ability to carry heavy loads, knowledge of menu and beverage items, setting buffets or food-running skills, as well as interpersonal (or “soft”) skills such as excellent verbal communication, a positive attitude or superior customer service.
- Work history Mention all catering jobs you have in the past, including any volunteer work or internships that involve coordinating a large event or providing customer service. For instance, you can mention a volunteer job at a banquet serving 200+ eaters.
- Education Include both your highest level of education (e.g., high school diploma, college degree) as well as any related training you may have pursued, such as a mixology class, or banquet server training.
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Catering server resume FAQ
1. What skills should be emphasized for this position?
Look to incorporate skills like these in your resume:
- Cleaning and organizational proficiency
- Setting up tables
- Setting up, managing and serving buffets
- Efficient table service
- Dining room cleanliness
- Time management
- Knowledge of menu items and wines
- Communication skills
- Ability to work off-site and according to changing venues
2. How should I format my resume?
If you already have some experience as a catering server, go with a combination resume, which features room to describe your skills, qualifications and work accomplishments. If you’re just starting in this field, go with a functional layout, which focuses on all the skills you can use in the position, as well as any extracurricular or volunteer activities that speak to how well you can handle the job (e.g., volunteer work as a kitchen worker and server at a special event).
3. How should I address the work history section if this is my first time applying for a job?
If you have volunteer or training experiences that tie in with catering work, create an “Activities” section to feature them. For example: “Trained with ABC restaurant in buffet delivery and set-up” or “Volunteered to serve food and beverages at town summer fair.” Also give your skills section more prominence, and feature attributes that show you’re ready to pick up on new skills quickly, such as a strong work ethic and willingness to learn on the job.
4. How should you shape your resume for a catering server position?
Review the description for the potential job, and highlight your best strengths that fit the job’s requirements. For example, if the job listing includes “creating buffet centerpieces” as a requirement, make sure you address buffet table arrangements in your skill sets, or mention a work experience in which you were responsible for buffet table set-up.
5. How should your resume be updated to take the next career step?
Look to gain more responsibilities where you manage catering logistics, or supervise other servers. Focus on more experiences where you get to display leadership, organizing and delegating abilities, and collaboration with management to improve overall dining service and efficiency.