Hotel Crew Member Resume Example + Salaries, Writing tips and Information

Lydia Dixon123 Fake Street City, State, Zip Code Cell: 000-000-0000 E-Mail: email@email.comSummaryResourceful and multi-talented Hotel Crew Member able to work in diverse areas. Proficient in picking up new procedures and tasks quickly while elevating customer service standards in every role. Personable and friendly with guests and colleagues alike. Background in restaurant, front desk, and housekeeping areas.HighlightsCustomer service Telephone skills Results-focused Accurate and efficient OrganizedProficient communicator Follows protocols Detail-oriented Mathematical aptitude ProactiveExperienceNovember 2010 to Current Company Name City, State WaitressDeliver exceptional guest experiences in hotel’s main restaurant by taking orders, delivering food, and managing all guest requests. Volunteer for additional side work, coverage of extra tables, and staying late to managing closing shift duties. Monitor guest satisfaction and report issues to management promptly. Follow safety protocols and hotel procedures at all times. Train new waiters and walk through initial shifts to inform and motivate staff.January 2008 to October 2010 Company Name City, State Front Desk RepresentativeChecked guests in and out of hotel, noting special room requirements or additional charges to be added to final bill. Greeted all guests in a timely manner, following hotel protocols and ensuring issues were resolved. Completed end-of-shift reports and closed out station properly. Coordinated across hotel departments, including security and housekeeping, to handle requests. Answered quested about hotel and surrounding entertainment options.June 2004 to December 2007 Company Name City, State Housekeeping AttendantInspected, cleaned, stocked, and straightened guest rooms after departures. Restocked housekeeping cards and supply closets. Delivered requested items to guest rooms, including linens and travel supplies. Greeted approaching guests every time, no matter how busy. Spot cleaned carpets, washed glass windows and doors, and removed trash from common areas between room assignments.CertificationsCalifornia Food Handler’s Card, 2010-Present Hospitality Skills Certification (HSC), 2004