Hotel Crew Member Resume Example

By Kellie Hanna, CPRW, Career Advice Expert •Last Updated: December 30, 2022

30% higher chance of getting a job‡
42% higher response rate from recruiters‡

Having a great resume can help take some of the stress out of looking for a new crew member job. Your resume should showcase your specific skills and accomplishments. Use your resume to sell yourself and to draw attention to all of your best personal and professional qualities.

Being a crew member means that you are part of a team. Make sure you pay careful attention to show your potential employer that you are a team player. You will want to mention that you work well with others and know how to follow directions. If you have had leadership roles in the past, you will also want to highlight those in the work experience section.

Check out our crew member resume samples to give you some ideas about what your resume should look like as you write your own.

Using our Crew Member resume sample, you can create an exceptional resume. Now try the Crew Member cover letter sample to complete your application!

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Resume Text

Lydia Dixon

123 Fake Street
City, State, Zip Code
Cell: 000-000-0000
E-Mail: email@email.com

Summary

Resourceful and multi-talented Hotel Crew Member able to work in diverse areas. Proficient in picking up new procedures and tasks quickly while elevating customer service standards in every role. Personable and friendly with guests and colleagues alike. Background in restaurant, front desk, and housekeeping areas.

Highlights

Customer service
Telephone skills
Results-focused
Accurate and efficient
Organized
Proficient communicator
Follows protocols
Detail-oriented
Mathematical aptitude
Proactive

Experience

November 2010 to Current
Company Name City, State
Waitress

Deliver exceptional guest experiences in hotel’s main restaurant by taking orders, delivering food, and managing all guest requests.
Volunteer for additional side work, coverage of extra tables, and staying late to managing closing shift duties.
Monitor guest satisfaction and report issues to management promptly.
Follow safety protocols and hotel procedures at all times.
Train new waiters and walk through initial shifts to inform and motivate staff.

January 2008 to October 2010
Company Name City, State
Front Desk Representative

Checked guests in and out of hotel, noting special room requirements or additional charges to be added to final bill.
Greeted all guests in a timely manner, following hotel protocols and ensuring issues were resolved.
Completed end-of-shift reports and closed out station properly.
Coordinated across hotel departments, including security and housekeeping, to handle requests.
Answered quested about hotel and surrounding entertainment options.

June 2004 to December 2007
Company Name City, State
Housekeeping Attendant

Inspected, cleaned, stocked, and straightened guest rooms after departures.
Restocked housekeeping cards and supply closets.
Delivered requested items to guest rooms, including linens and travel supplies.
Greeted approaching guests every time, no matter how busy.
Spot cleaned carpets, washed glass windows and doors, and removed trash from common areas between room assignments.

Certifications

California Food Handler’s Card, 2010-Present
Hospitality Skills Certification (HSC), 2004