123 Fake Street, City, State, Zip Code Cell: 000.000.0000 – email@example.com
Accomplished, innovative retail management professional with extensive senior-level experience in multi-site retail operations, business development, merchandising, customer service, sales management, program / project management, procedure formulation and employee development. Advanced leadership skills with success guiding groups to achieve goals and working with multiple resources to bridge the gap between business objectives and operational capabilities. In-depth knowledge of retail management techniques, with the ability to improve processes, analyze complex issues and develop solutions, manage / motivate teams, and attain major company targets.
Multi-Unit Retail Management Marketing Strategy Development Talent Management Relationship Development Organizational Development Market Analysis Sales / Revenue Optimization Performance Management Merchandising Resource Allocation Team Building/Leadership Revenue Generation Thought Leadership Financial Management
KERR DRUG INC Raleigh, NC Regional Director of Operations 01/2012 to 01/2014 Held total P&L responsibility for 36 retail units, with 37 direct reports and 550 store personnel producing over $200M in annual sales. District Manager 01/1997 to 12/2011 Directed three direct reports and 325 district staff. Communicated corporate objectives and implemented initiatives to maximize company sales and accelerate revenue growth in support of corporate goals. Played key role in operations team, responsible for liaison and relationship building with cross-functional internal departments, external customers and vendor personnel. Oversaw sales and marketing functions, merchandising and in-store promotions, customer service and loyalty programs. Managed inventory control, loss prevention and warehousing operations. Developed and tracked yearly sales and payroll expense budget. Tracked and analyzed monthly expenses, inventory purchases, and profit statements for each district store. Prepared and presented reports to senior management. Trained, motivated, mentored and managed staff. Achieved best profit to sales performance for six consecutive years, and best shrinkage control in company for seven consecutive years. KERR DRUG DIVISION OF THRIFT DRUG INC. Pittsburgh, PA District Front Supervisor 01/1996 to 01/1997 Led team of 42 sales managers in implementing strategies to increase sales and revenue growth in support of company goals. Worked closely with store personnel and customers to optimize operations. Liaised with vendors and internal merchandise department to determine product mix. Managed inventory and asset protection in collaboration with loss prevention personnel.