Store Manager Resume Example and Tips
A store manager manages daily retail operations, including management of sales teams, creating business strategies and training staff. Success at this position requires maintaining a customer-centric focus, as well as in-depth knowledge of business and retail management.
To create an outstanding store manager resume, use our expert tips and resume examples.
Featured resume example: store manager
Name: PATRICK STEVENS
Address: City, State, Zip Code
Results-focused Supervisor offering many years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Handled inventories, cash and payroll procedures and managed controllable P&L line items.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Retail sales
- Inventory management
- Marketing strategy
- Staff Training
- Merchandising operations
- Employee relations
Top 4 characteristics of a best-in-class store manager resume
- Summary In your summary statement, create a concise description of your work history and the specific skills that make you the right candidate for the job. It’s good to lead off with a work accomplishment that demonstrates previous success in similar roles. For example: “Enthusiastic store manager who increased ABC’s online sales by 241% in 2017 through micro-site pilot program.” Keep everything within a few sentences, such as in this example: “Goal-oriented retail and online store manager with experience in growing top-line sales and supervising e-commerce. Dedicated to leveraging outstanding skills in sales coaching, web sales, and networking with major clients to reach sales goals.”
- Skills Read the job description carefully and look for skill-related keywords such as “new business development,” “lead conversion” and “budgeting.” Match these job skills with your own where appropriate as you build your skills section, and provide evidence that shows your proficiency. Some examples of skills in this field might include “developing and arranging promotional materials and in-store displays,” or “ensuring work environment health and safety compliance.”
- Work history Look to create a handful of bullet points for each previous job, describing your duties and accomplishments, and detailing your successes with numbers whenever possible. For example: “Successfully trained 16 employees from retail associates to area managers,” or “led the sales team to exceed sales targets by 15% each year.”
- Education List your degree type, name and location of the school, and date of graduation. Also include any additional training, coursework or certifications you have in areas that connect with retail, such as finance or business management.
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Find the right template for your resume
Make your resume stand out from the competition by using one of our recommended templates below. You can also choose one of several free resume templates in our resume resume builder.
This resume template stands out from a sea of black-and-white resumes with its strong color header. Its flexible layout allows you to focus more on skills or work history, or give equal weight to both.
popular layout utilizes simple yet elegant borders and section dividers to professionally present your qualifications.
This subtle two-column layout easily distinguishes each section header, and the monogram design of the job applicant’s name creates a polished effect that separates it from standard templates.
Do’s and don’ts for your resume
- DO include soft skills Knowledge of retail practices and inventory software is important for a store manager; just as important are the intangible or “soft” skills that you bring to the job. In your summary, skills and work history sections, don’t forget terms like “adaptability,” “leadership,” “training and mentoring,” and “strategic planning.” Align these soft skills with work accomplishments to show how efficient and effective you are.
- DO optimize your resume for applicant tracking systems (ATS) Many organizations now use ATS as a tool for selecting worthy job candidates. These systems review your resume for contextual keywords and phrases, so make sure you pull keywords and phrases from the job description and use them in your document. Using a clean, straightforward resume layout also increases the chances of an ATS being able to scan all of your information without errors.
- DO use action verbs Using energetic action verbs in describing your work accomplishments, such as “assigned,” “stocked,” “built,” “trained,” “calculated,” “co-ordinated,” “achieved” and “implemented,” creates a positive impression of you as someone who takes charge of your accomplishments.
- DON’T make your resume too long Limit your resume to a page (two at the maximum if you’re applying for a job that requires a ton of experience). Recruiters spend just a few seconds reviewing most resumes, and an over-long document increases the chances of crucial details being missed. Limit your work history
- to the last 10 years, and focus on the essential, most impressive work accomplishments that best fit the job you’re applying to, e.g., “Reduced out-of-stock product inventory by 48%, which led to an increase in sales to $112,000 per year.”
- DON’T forget to proofread your resume Even a single typing error can be a major ding on your credibility. Proofread your resume before submission, checking the copy for grammatical errors, spelling mistakes, and weak sentence construction. This is also your chance to make sure all of the major resume elements — summary, work history and skills — are correctly tailored for the job.
- DON’T forget to list relevant activities or certifications Mention extracurricular activities and certifications related to retail work, such as a certificate in “Solution-Focused Sales.” Create an additional “Certifications” section in your resume if you have more than one certification; otherwise, include certifications in your education section.