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Featured resume example: store manager

Experienced Retail Manager Chronological Resume Example


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Results-focused Supervisor offering many years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.


RETAIL SUPERVISOR | 03/2017 to Current Target – Bancroft, VA,Company Name, City, State
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
RETAIL MANAGER | 02/2015 to 01/2017 Windtree Therapeutics Inc. – Mason, VA,Company Name, City, State
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
ASSISTANT MANAGER | 03/2011 to 11/2014 Target – Lancing, VA,Company Name, City, State
  • Handled inventories, cash and payroll procedures and managed controllable P&L line items.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.


  • Retail sales
  • Inventory management
  • Marketing strategy
  • Staff Training
  • Merchandising operations
  • Employee relations


Fredericksburg, VA | Some College (No Degree), City, State

Top 4 characteristics of a best-in-class store manager resume

  1. Summary Create a concise description of your work history and the specific skills that make you the right candidate for the job. It’s good to lead off with a work accomplishment that demonstrates previous success in similar roles. For example: “Enthusiastic store manager who increased ABC’s online sales by 241% in 2017 through micro-site pilot program.” Keep everything within a few sentences, such as in this example: “Goal-oriented retail and online store manager with experience in growing top-line sales and supervising e-commerce. Dedicated to leveraging outstanding skills in sales coaching, web sales, and networking with major clients to reach sales goals.”
  2. Skills Read the job description carefully and look for skill-related keywords such as “new business development,” “lead conversion” and “budgeting.” Match these skills with your own where appropriate as you build your skills section, and provide evidence that shows your proficiency. Some examples of skills in this field might include “developing and arranging promotional materials and in-store displays,” or “ensuring work environment health and safety compliance.”
  3. Work history Look to create a handful of bullet points for each previous job, describing your duties and accomplishments, and detailing your successes with numbers whenever possible. For example: “Successfully trained 16 employees from retail associates to area managers,” or “led the sales team to exceed sales targets by 15% each year.”
  4. Education List your degree type, name and location of the school, and date of graduation. Also include any additional training, coursework or certifications you have in areas that connect with retail, such as finance or business management.

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Find the right template for your resume

Make your resume stand out from the competition by using one of our recommended templates below. You can also choose from our complete list of templates.


This resume template stands out from a sea of black-and-white resumes with its strong color header. Its flexible layout allows you to focus more on skills or work history, or give equal weight to both.


popular layout utilizes simple yet elegant borders and section dividers to professionally present your qualifications.


This subtle two-column layout easily distinguishes each section header, and the monogram design of the job applicant’s name creates a polished effect that separates it from standard templates.

For more layouts you can use for your resume, visit our resume templates page.

Do’s and don’ts for your resume

  • DO include soft skills Knowledge of retail practices and inventory software is important for a store manager; just as important are the intangible or “soft” skills that you bring to the job. In your summary, skills and work history sections, don’t forget terms like “adaptability,” “leadership,” “training and mentoring,” and “strategic planning.” Align these soft skills with work accomplishments to show how efficient and effective you are.
  • DO optimize your resume for applicant tracking systems (ATS) Many organizations now use ATS as a tool for selecting worthy job candidates. These systems review your resume for contextual keywords and phrases, so make sure you pull keywords and phrases from the job description and use them in your document. Using a clean, straightforward resume layout also increases the chances of an ATS being able to scan all of your information without errors.
  • DO use action verbsUsing energetic action verbs in describing your work accomplishments, such as “assigned,” “stocked,” “built,” “trained,” “calculated,” “co-ordinated,” “achieved” and “implemented,” creates a positive impression of you as someone who takes charge of your accomplishments.
  • DON’T make your resume too long Limit your resume to a page (two at the maximum if you’re applying for a job that requires a ton of experience). Recruiters spend just a few seconds reviewing most resumes, and an over-long document increases the chances of crucial details being missed. Limit your work history
  • to the last 10 years, and focus on the essential, most impressive work accomplishments that best fit the job you’re applying to, e.g., “Reduced out-of-stock product inventory by 48%, which led to an increase in sales to $112,000 per year.”
  • DON’T forget to proofread your resume Even a single typing error can be a major ding on your credibility. Proofread your resume before submission, checking the copy for grammatical errors, spelling mistakes, and weak sentence construction. This is also your chance to make sure all of the major resume elements — summary, work history and skills — are correctly tailored for the job.
  • DON’T forget to list relevant activities or certifications Mention extracurricular activities and certifications related to retail work, such as a certificate in “Solution-Focused Sales.” Create an additional “Certifications” section in your resume if you have more than one certification; otherwise, include certifications in your education section.

Store manager resume FAQ

1. What are the skills you should emphasize for a store manager position?

Consider integrating a combination of soft and technical skills, including:

Technical skills:Soft Skills:
Inventory managementCustomer service
Visual merchandisingSelf-motivated
BudgetingTeam player
PricingManagerial experience
Vendor relationshipsTime management
Product and market knowledgeEmployee relations
POS skills (for instance Shopify POS, uniCenta, NCR, Quickbooks POS, Epicor)Budgetary and inventory controls
Accounting and financeVendor relationships
CRM softwareMulti-tasking
Proficiency in Microsoft Office SuiteQuick learner
Social Media MarketingStrategic planning
StaffingWritten and verbal communication
Technical skills:
Inventory management
Visual merchandising
Vendor relationships
Product and market knowledge
POS skills (for instance Shopify POS, uniCenta, NCR, Quickbooks POS, Epicor)
Accounting and finance
CRM software
Proficiency in Microsoft Office Suite
Social Media Marketing
Soft Skills:
Customer service
Team player
Managerial experience
Time management
Employee relations
Budgetary and inventory controls
Vendor relationships
Quick learner
Strategic planning
Written and verbal communication

2. How should you format your resume?

Formatting the resume primarily depends on your work experience. If you’ve been working as a store manager for more than a couple of years, consider using the chronological format, which efficiently highlights your work history and education. You can also use the combination format, which emphasizes both your work history and skills.

3. How do you incorporate keywords in your resume?

To identify the right keywords to incorporate in your resume, review the job posting for words and phrases that are key for the role, such as “customer service,” “store planning,” “store operations,” “warehousing,” “store keeping,” “retail sales,” “material management,” “store management,” and “floor management.” Incorporate these phrases in all the sections of your resume, tying your own skills and experiences to them.

4. How should you craft your resume if you are looking to take the next step in your career?

When updating your resume for career advancement, look to add to your experiences and achievements in the following areas:

  • Opportunities where you can display strong leadership, as well as the ability to train and manage employees
  • Examples of how you’ve demonstrated creativity, brand understanding, and the ability to improve sales
  • Additional courses or training in related areas such as project management and business administration

5. How should you tailor your resume?

If you have accomplishments at previous jobs and skills that directly relate to the job description, give equal emphasis to your skills and work history section. For example, if you are applying to work in a sports apparel store, list skills such as efficient management of merchandise, and the ability to communicate with customers and the store team. If you’re a first-time job seeker, place the focus on the skills you already have. You can also list any related extracurricular or part-time jobs you’ve had (e.g., a summer job as a cashier and clerk at a local sports store) that indicate your potential, and any management training or certifications you have. Finally, mention your readiness to learn on the job.