Guest Service Agent Cover Letter Example + Tips
When you are applying for a job, you need not only a great resume but also a stellar cover letter. Your cover letter introduces you to the potential employer and shows off your skills, experience, and personality in a way your resume can’t. It’s important to tailor your cover letter to the service industry and the specific job. Use this free guest service agent cover letter sample to get started.
Dear Ms. Lincoln:
I see that you have an open position for a guest service agent at the Majesty Hotel, and I know I would be the perfect fit. I have always enjoyed helping people and I’ve built a successful career in the hotel industry.
I earned a bachelor’s degree in hospitality management and have worked in the field for nearly eight years. I started in front desk operations and eventually assume the concierge role at a local high-end hotel. I answer guests’ questions about local dining, nightlife, and shopping, and I recommend and arrange for entertainment and transportation.
Your five-star property draws guests from all over the world. Not only do I have outstanding customer service skills, but I’m also able to develop relationships with a wide variety of people. I know I could bring that same level of customer service to your staff.
I am very excited to talk more about the position. Thank you for considering my application, and please contact me with any questions you have or to set up an interview.
Check out our 5-star reviews
Industry Specific Skills to Include
As you saw in this free guest service agent cover letter sample you need to list skills you have that translate to the job, but here the general traits that hotel managers look for:
● Customer service skills: As a guest service agent, you would be dealing with customers on a daily basis, so it’s important to have the skills necessary to answer their questions.
● Listening skills: in order to address customer concerns and needs, you must have the ability to listen and interpret what they’re saying.
● Business skills: You need to be able to make connections with other businesses in town in order make the best recommendations to your guests.
● Organizational skills: There’s no telling what a guest will want or when, so staying organized is crucial.
Cover Letter Examples by Industry
Taking the first step toward writing a cover letter can be scary, especially if you’re unsure about what to focus on for a particular line of work. Browse our collection of industry-specific cover letter samples and learn about what to zero in on your cover letter!