What It’s Like To Work In The Guest Service Representative Field As far as hospitality jobs go, few are more gratifying and exciting than being a guest service representative. Your day is spent interacting with guests and helping them solve problems. Most of your guests are new to your town, so your job is to help them find good entertainment and the best restaurants to help put your town in the best possible light.
Sometimes a guest service representative will part of a hotel or resort’s concierge team, and other times the guest service representative will work with the front desk staff. In either case, the guest service representative is responsible for attending to the details that will make a guest want to come back for another visit.
Benefits Of Working In The Guest Service Representative Field Along with competitive pay, a guest service representative also gets discounts on the hotel or resort’s services, which can come in handy on days off. Many hotels allow their guest service representatives to accept tips from guests and these tips can make up a significant portion of your income. Along with the perks and the money, a guest service representative also gets to network with local businesses and assist high profile guests.
Why You Need A Cover Letter A guest service representative cover letter will introduce your broad range of customer service skills to a potential employer. You can use your guest service representative cover letter to show that you are able to make the contacts and take care of the tasks that keep guests coming back. The MyPerfectResume site has guest service representative templates you can use for free to help create a professional and effective guest service representative cover letter to advance your career.