Walgreens is a large, prolific, and well-respected chain of pharmacies and drug stores. If you’re hoping to become a service clerk, you’ll need a resume to impress its hiring managers. In just a few seconds, hiring managers make decisions about the type of employee you’ll be–without even meeting you! To make sure hiring managers reach the conclusions you want, spend some time creating the best resume for a service clerk position.
A combination of customer service and knowledge of relevant software may greatly increase your chances of getting an interview. Be absolutely certain to mention any software skills near the top of your resume, increasing the odds a hiring manager–or applicant tracking system–notices it.
In order to secure a position with recognized branding like Walgreens, be sure your resume is the best it can be. Take a few minutes to look at our Walgreens service clerk resume templates.
Walgreens Service Clerk Resume Questions
Structure your resume according to the following sections: header, professional summary statement, skills and expertise, work experience, and education. Browse our Walgreens service clerk resume sample collection for examples of document structure.
The summary statement functions as your professional calling card. Today most jobseekers use summaries rather than resume objectives to showcase their work experience. However, it is still appropriate to use a resume objective under the following circumstances: a first job, a career change, or a return to work after a long absence.
Choose a sans-serif font, such as Arial or Calibri, and stick to a black and white color scheme. Resumes with a variety of colors, fonts, and graphics can distract hiring managers as well as Applicant Tracking Systems, tools employers use to screen documents based on keyword. An ATS reads vertically, so it’s a good idea to center-align your resume. Make sure you provide plenty of white space, too. This helps a hiring manager to easily scan your document.
Finally, make your resume more scannable by using bullet-point lists in your skills and experience sections. Our Walgreens service clerk resume sample set has some great examples of effective document formats.
Using bullet points, provide a list of five to eight relevant skills in the skills and expertise section. They can be a mixture of hard and soft skills, such as inventory management software, active listening, and service orientation. Sprinkle some of the keywords from the job description into your list. An ATS scans resumes for these terms and attempts to match applicants with what companies are looking for in an employee. Check out our Walgreens service clerk resume sample for more ideas on how to present your skills.
According to the Bureau of Labor Statistics, applicants with good customer-service skills who also have experience using software applications should have the best job prospects in customer service occupations. Software knowledge is critical to career success as a service clerk. Therefore, showcase your software know-how in the top portion of your resume. Present it in the professional summary statement and skills sections where Walgreens hiring managers can easily find it.
You can also include software knowledge in your work experience section. For example, “Accessed database user interface and query software daily to maintain and update more than 10,000 customer records” displays your familiarity with databases.
Make sure your grammar and spelling are impeccable. There’s nothing more off-putting to a hiring manager than misspelled words and poor grammar. Also, choose your words carefully: Use strong action verbs wherever possible. “Responded to customer queries,” for example, is more compelling than “Answered customer queries.”
Limit your resume to one page, the industry standard for entry-level customer service positions. You can achieve this by listing only the skills and work experience most relevant to the job. Are you ready to get started? Use our step-by-step, personalized resume builder to create your professional calling card.
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