1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Hard working and energetic Assistant Automotive Store Manager with experience in both repair and sales. Proficient in quickly assessing customer needs and developing solutions. Collaborative team player who works well in challenging, fast-paced environments where interpersonal and communication skills are vital.
Motivational team leader
Strong technical abilities
Build rapport easily
Innovative marketing ideas
November 2010 to Current
Top Line Automotive New Cityland, CA
Assistant Store Manager
Develop and implement performance improvement programs.
Assist store management with recruitment and hiring.
Oversee accounts receivable and payable, and administer payroll.
Control inventory and order new supplies and product stock.
Respond to all customer service issues and handle promptly.
Update store tracking logs for sales and service.
June 2006 to October 2010
Davenport Honda New Cityland, CA
Listened carefully to established and first-time customer desires and needs, and proposed vehicle solutions that matched customer preferences and lifestyles.
Scoured automotive auctions and partner dealerships for vehicles that matched customer choices.
Wrote up sales contracts and guided customers through purchase process.
Kept up to date on financing options and model changes in vehicles.
Consistently met or exceeded new and used car sales goals.
January 2002 to May 2006
Pershing Auto Repair New Cityland, CA
Helped with, and quickly learned to complete, all types of repairs, including brake system overhauls, tire alignments, and fluid replacements.
Overhauled, rebuilt, and installed engines.
Consulted with customers on results of assessments and repair solutions.
Performed preventative maintenance on numerous makes and models of cars, trucks, and vans.
2010 University of Southern California New Cityland, CA
Bachelor of Science Retail Management