Jake Payne1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: firstname.lastname@example.orgSummaryQuality focused Assistant Manager adept at providing employees clear guidelines and targeted goals. Practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales, and reducing costs.HighlightsStore opening and closing procedures Retail inventory management Operational improvements Motivational leader Sales professionalRecruiting and interviewing Training and development Flexible schedule Conflict resolution skills Accurate money handlingExperienceMay 2011 to Current Top Billing Boutique New Cityland, CA Assistant ManagerMaintain daily record of all transactions and generate reports for store manager. Write order supply requests to replenish merchandise. Train staff to deliver outstanding customer service. Motivate sales employees to improve morale, performance, and store revenue. Reward top performance with visible recognition and specific perks like preferred scheduling. Analyze marketing information and translated it into strategic plans for customer growth.December 2008 to April 2011 Fletcher’s San Diego, CA Assistant ManagerReorganized the sales floor to meet company demands. Assisted with recruitment and training of new staff. Addressed customer inquiries and resolved complaints. Handled weekly schedules according to payroll policies. Developed and implemented social media marketing plan to publicize sales and improve revenue. Completed series of training sessions to advance from Assistant Manager to Store Manager before location closed.January 2005 to November 2008 Zembera’s Men’s Clothing Los Angeles, CA Assistant ManagerDelivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Promoted to management after only seven months of employment, due to exceptional performance.