Why this resume works
- Quantifies accomplishments: Measurable accomplishments, like a 15% increase in cabin sales, reflect the applicant’s tangible impact and value.
- Highlights industry-specific skills: By showcasing passenger safety protocols and emergency first aid, the applicant emphasizes industry-specific skills important for Delta Air Lines roles.
- Illustrates problem-solving ability: Achievements like streamlining guest check-in to reduce wait time by 30% showcase the applicant’s problem-solving skills and initiative.
More Delta Resume Examples
Explore more Delta resume examples to learn how to highlight your customer service skills, safety expertise, and adaptability. These aviation resume samples will help you craft a resume that captures airline expectations and stands out.
Delta Customer Service Agent
Why this resume works
- Centers on academic background: The education section highlights relevant degrees from reputable institutions, showcasing the applicant’s academic background as a strong foundation for early-career success.
- Effective use of keywords: Skillfully incorporating keywords like “customer satisfaction” and “technical support” improves the resume’s chances of passing applicant tracking systems (ATS) and standing out to hiring managers.
- Shows digital literacy: By showcasing CRM software proficiency, the applicant emphasizes computer skills and readiness for tech-driven roles, aligning with modern workplace demands.
Delta Pilot
Why this resume works
- Points to measurable outcomes: Quantifiable outcomes, such as reducing fuel consumption by 5% annually, illustrate the applicant’s effective approach to operational efficiency and environmental responsibility.
- Includes a mix of soft and hard skills: By combining technical knowledge with interpersonal skills, such as training junior pilots, the applicant showcases their well-balanced skill set as a pilot.
- Displays technical expertise: Holding a commercial pilot license and aircraft type rating showcases the applicant’s solid foundation for advanced flight operations.
Airport Customer Service Agent for Delta
Why this resume works
- Focuses on work history: Through a chronological resume format, the applicant maps out their career path, showcasing progressive roles in customer service that reflect an evolving expertise over time.
- Lists relevant accomplishments: Listing relevant accomplishments, such as reducing errors by 25% with a new check-in protocol, highlights the applicant’s commitment to improving customer experience.
- Emphasizes leadership skills: The applicant’s ability to lead teams and improve processes illustrates strong leadership skills and an ability to boost team efficiency and elevate customer satisfaction.
Delta Resume Template (Text Version)
Chris Brown
Lakeside, CA 92057
(555)555-5555
Chris.Brown@example.com
Professional Summary
Experienced flight attendant skilled in passenger safety, customer service, and multi-lingual communication, with proven success in increasing satisfaction and cabin revenue. Expert in handling emergency protocols and training teams to deliver exceptional in-flight experiences.
Work History
Flight Attendant
SkyBound Airlines – Lakeside, CA
June 2022 – June 2025
- Ensured 98% customer satisfaction onboard
- Managed emergency protocols for 250+ passengers
- Increased cabin sales revenue by 15%
Customer Experience Specialist
Harmony Travel Services – San Francisco, CA
June 2018 – May 2022
- Resolved 96% of client concerns within 24 hours
- Developed programs boosting service ratings by 20%
- Trained 50 staff in effective communication protocols
Guest Services Representative
GoldenSkies Luxury Resort – San Diego, CA
June 2015 – May 2018
- Streamlined guest check-in, reducing wait time by 30%
- Promoted resort amenities, increasing bookings by 12%
- Collaborated on VIP event planning for 100+ guests
Languages
- Spanish – Beginner (A1)
- French – Beginner (A1)
- German – Intermediate (B1)
Skills
- Passenger safety protocols
- Conflict resolution
- Emergency first aid
- Team collaboration
- Upselling and cross-selling
- Customer communication
- Multi-lingual abilities
- Cabin crew operational standards
Certifications
- Certified Flight Attendant Training – American Aviation Institute
- Advanced Customer Service Strategies – Hospitality Excellence Academy
Education
Master’s Degree Hospitality and Tourism Management
University of Southern California Los Angeles, California
June 2015
Bachelor’s Degree Business Administration
University of Florida Gainesville, Florida
December 2013
Advice for Writing Your Delta Resume
Explore our tips on how to write a resume for roles at Delta Air Lines and learn how to highlight your customer service skills, travel experience, and passion for flying. Dive into the essentials that will make your resume stand out in the aviation industry.
Write a strong professional summary
A professional summary offers hiring managers a snapshot of your professional skills and experience. You can decide between a professional summary or a resume objective depending on your experience level.
A professional summary is typically three to four sentences and highlights your experience, skills, and achievements. It’s ideal for those with prior experience in the aviation field.
Conversely, resume objectives focus on career goals and suit entry-level applicants, career changers, or those with gaps in employment history. Objectives differ from summaries by focusing on “what I aim to contribute” rather than “what I’ve accomplished.”
We’ll share examples of both summaries and objectives tailored to various industries and experience levels, including samples specific to roles at Delta Air Lines. We recommend exploring our full library of resume examples for additional inspiration.
Delta resume summary examples
Entry-level
Recent aviation school graduate with a diploma in flight services and certification in first aid and CPR. Skilled in customer service, safety protocols, and emergency response procedures. Eager to provide exceptional passenger experiences and support cabin crew operations while ensuring safety compliance onboard.
Mid-career
Friendly and detail-oriented ticket agent with five years of experience providing exceptional customer service in fast-paced airport environments. Skilled in assisting passengers with check-in, boarding procedures, and resolving travel issues quickly and professionally. Proven ability to remain calm under pressure, ensure compliance with airline policies, and maintain smooth operations at the gate. Committed to creating a positive travel experience and representing the airline with professionalism and care.
Experienced
Seasoned flight attendant known for leadership roles within the cabin crew team on transatlantic routes. Expertise in training recruits, optimizing service delivery, and implementing innovative solutions to improve passenger comfort. Proven track record of maintaining high safety standards while fostering a positive flying experience for all travelers.
Delta resume objective examples
Entry-level
Energetic and customer-focused individual seeking an entry-level flight attendant position to use excellent communication skills and a passion for service. Aiming to ensure passenger safety and comfort while contributing positively to the airline’s team.
Career changer
Hardworking and dependable individual with a background in warehouse operations and logistics, seeking a baggage handler position to contribute to efficient airport ground operations. Brings strong physical stamina, attention to detail, and experience working in fast-paced, team-driven environments. Eager to support safe, timely loading and unloading of luggage while upholding high standards for safety and accuracy.
Recent graduate
Recent travel and tourism graduate eager to begin a career as a flight attendant, offering strong organizational abilities and an enthusiasm for global cultures. Committed to ensuring passenger satisfaction through attentive service and effective problem-solving skills.
You can use our Resume Builder to easily make your Delta resume stand out. It offers helpful templates so you can focus on your skills and experience.
Include relevant certifications and training
For roles at Delta Air Lines, having the right certifications and training shows you’re ready to handle the safety and comfort of passengers. These credentials are important because they prove that you know how to manage emergencies, provide first aid, and ensure everyone follows safety rules.
By listing certifications on your resume, you’re showing employers that you’re prepared for this job’s demands. Here are a few examples of certifications to include on a Delta resume:
- First Aid Certification
- CPR Certification
- Emergency Procedures Training
- Customer Service Excellence Training
- Aviation Security Awareness
Having these certifications can make your resume stand out and show you have the skills needed for a job at Delta. Be sure to highlight certifications that match the role you’re applying for—whether it’s customer service, ground operations, or in-flight support.
Example of a certifications section
Flight Attendant Certification
Issued by: Federal Aviation Administration (FAA)
Issued 2022
First Aid and CPR Certification
Issued by: American Red Cross
Expires 2024
Safety Management Systems (SMS) Certification
Issued by: International Air Transport Association (IATA)
Issued 2021
Emergency Medical Technician (EMT)
Issued by: National Registry of Emergency Medical Technicians (NREMT)
Expires 2023
Use a polished and professional resume template that effectively showcases your unique skills and relevant experience.
Showcase your work experience
When applying for a Delta job, showcasing your work experience clearly on your resume is essential. Employers need to see how your experience aligns with their team’s needs. Start with your most recent role and work backward, listing your job title first, followed by the company name, location, and the dates you worked there. This helps recruiters see how your background aligns with the role.
Use strong action words when describing each role you’ve held. Terms like “assisted,” “coordinated,” or “managed” immediately highlight valuable abilities. Include measurable results, for instance, mention if you boosted customer satisfaction ratings or efficiently tackled challenging situations during flights.
Providing real examples of your contributions demonstrates to employers what you’re capable of achieving in a high-pressure setting.
Whether you’re applying for a role in customer service, ground operations, in-flight support, or corporate services, it’s important to emphasize key responsibilities that align with Delta’s values, such as ensuring safety, delivering exceptional service, staying calm under pressure, and communicating effectively with diverse teams and passengers.
These core skills are essential across many positions and help your resume stand out. By presenting your experience clearly and confidently, you’ll show that you understand the demands of the role and are well-prepared to contribute to Delta’s commitment to excellence.
5 Delta resume work history bullet points
- Ensured passenger safety by conducting thorough pre-flight briefings and emergency equipment checks, resulting in a 100% compliance rate with safety regulations.
- Delivered exceptional customer service to over 200 passengers per flight, improving customer satisfaction scores by 25%.
- Efficiently managed in-flight meal and beverage services, reducing service time by 15% while maintaining high-quality standards.
- Handled passenger conflicts and medical emergencies calmly and effectively, improving onboard experience and safety for all travelers.
- Trained new flight attendants on company protocols and procedures, contributing to a 30% decrease in onboarding time.
Choose a resume format that highlights your most relevant strengths—such as customer service skills, safety training, technical knowledge, or teamwork—based on the specific Delta role you’re applying for.
Match your resume with the job description
Tailoring your resume to the job description can help you stand out and pass through applicant tracking systems (ATS). ATS scans resumes for specific keywords and phrases from job postings, making it important to match your resume content with the job description.
An ATS-friendly resume boosts your chances of getting noticed by Delta recruiters. To find the right keywords, review the job posting and look for repeated skills, qualifications, or responsibilities, such as “customer service,” “baggage handling,” “flight safety,” or “team coordination.” Using these exact phrases can help your resume pass through applicant tracking systems and stand out to hiring teams.
Incorporate these terms naturally into your resume. For instance, instead of writing “Helped passengers at the gate,” say “Assisted passengers with check-in and boarding to ensure smooth and timely gate operations.” This not only reflects your experience but also mirrors the language Delta uses in its job descriptions.
Targeted resumes not only make you more compatible with ATS but also help you appeal directly to employers when you customize your resume, increasing your chances of landing an interview.
Make sure your resume gets noticed by applicant tracking systems! The ATS Resume Checker scans for important details and offers instant tips to help you stand out.
Salary Insights for Flight Attendants
Understanding salary data can help you make informed decisions about your career path or relocating to a new area. If you’re considering a Delta flight attendant role, the data below can help you make informed decisions based on job market trends.
Top 10 highest-paying states for flight attendants
Flight Attendants earn varying salaries across the United States, with a national average of $73,874. The table below highlights the states where flight attendants command the highest compensation.
Our salary information comes from the U.S. Bureau of Labor Statistics’ Occupational Employment and Wage Statistics survey. This official government data provides the most comprehensive and reliable salary information for writers across all 50 states and the District of Columbia. The figures presented here reflect the May 2025 dataset, which is the most recent available as of this publication.
| State | Average Salary |
|---|---|
| New York | $117,580 |
| Washington | $103,150 |
| Connecticut | $99,970 |
| California | $84,060 |
| Idaho | $83,070 |
| Michigan | $80,240 |
| Georgia | $79,480 |
| Virginia | $79,110 |
| Florida | $77,460 |
| North Carolina | $73,420 |
FAQ
Do I need to include a cover letter with my Delta resume?
Yes, including a cover letter with your Delta resume can strengthen your application and help you stand out. A cover letter allows you to express your enthusiasm for the specific role you’re applying for, whether it’s in customer service, ground operations, technical support, or corporate functions.
Use this space to highlight experiences where you demonstrated key skills like communication, problem-solving, teamwork, or adaptability, especially in fast-paced or high-pressure environments. If Delta’s unique values or initiatives resonate with you, mention how your background aligns with them and how you can contribute positively to their team.
Consider using tools like our Cover Letter Generator and reviewing cover letter examples to ensure your cover letter is well-structured and effectively showcases your strengths and passion for the Delta role you are applying for.
How long should a Delta resume be?
For most Delta positions, a one-page resume is typically the best choice. This format allows you to highlight key skills such as customer service, technical expertise, safety knowledge, and teamwork without overwhelming the reader.
If you have extensive experience or specialized training related to the role—whether in ground operations, technical maintenance, or leadership—a two-page resume may be appropriate.
Ensure every detail is relevant and demonstrates how your skills support Delta’s operations and customer satisfaction. Consider checking out our guide on how long a resume should be for advice tailored to your career stage and effectively presenting your experience.
How do you write a Delta resume with no experience?
When crafting a Delta resume with no experience, focus on showcasing your transferable skills and relevant training that match the job’s duties. Here are a few tips to help you get started:
- Emphasize customer service skills: Highlight any roles or volunteer work where you interacted with customers, resolved issues, or provided support in fast-paced environments.
- Showcase communication abilities: Include experiences from previous jobs, school projects, or extracurricular activities that required clear and effective communication.
- Demonstrate adaptability and teamwork: Use examples from group projects, part-time jobs, or hobbies to illustrate your ability to collaborate and adjust to changing situations.
- Highlight language skills: If you speak multiple languages, be sure to list them, as bilingual abilities are valued across many Delta positions.
- Include relevant certifications: Mention any safety, first aid, or industry-specific certifications that support your qualifications.
Explore our guide on how to write a resume with no experience for guidance on making a strong impression with minimal professional experience.
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Elizabeth is a Certified Professional Resume Writer (CPRW) and a member of the Professional Association of Resume Writers & Career Coaches. She is committed to helping job seekers navigate the job market and succeed in their careers.
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