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Use this guide to build your best flight attendant resume. Learn the key job responsibilities for flight attendant and use the professionally written summaries, skills and work history examples to improve your resume.

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Job Titles in This Profession

Using keywords from job descriptions in the flight attendant field will help your resume get to the top of the hiring manager’s list.

  1. International Flight Attendant

    • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
    • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
    • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
    • Answered passengers’ questions and provided solutions to issues arising during flights.
    • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
    • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
    • Reassured and comforted passengers during turbulent flights and unavoidable delays.
    • Served beverages and food items from refreshment cart, and provided information about in-flight offerings to passengers.
    • Maximized storage space by directing passengers in correct ways of stowing luggage in overhead compartments and under seats.
    • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
  2. Lead Flight Attendant

    • Organized and stocked inventory of passenger comfort, food, and beverage items.
    • Updated flight logs, passenger reports and inventory documentation.
    • Dealt with disruptive passengers according to federal and company requirements.
    • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
    • Reassured and comforted passengers during turbulent flights and unavoidable delays.
    • Maintained passenger cabin to meet airline cleanliness standards.
    • Completed pre-flight safety, passenger, and inventory checks.
    • Responded to passenger and mechanical emergencies following guidelines and training.
    • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
    • Assisted passengers with locating seats and storing luggage under seats or in overhead bins.
  3. Senior Flight Attendant

    • Answered passengers’ questions and provided solutions to issues arising during flights.
    • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
    • Reassured and comforted passengers during turbulent flights and unavoidable delays.
    • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
    • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
    • Maximized storage space by directing passengers in correct ways of stowing luggage in overhead compartments and under seats.
    • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
    • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
    • Served beverages and food items from refreshment cart, and provided information about in-flight offerings to passengers.
    • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.

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Flight Attendant Resume Section Samples

Get an idea of how each section of your flight attendant resume should be worded to get to the top of the hiring manager’s list.

Best Flight Attendant Summaries

  • Customer-driven employee with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for 10-plus years of customer service and friendliness.
  • Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
  • Energetic and multilingual professional with dynamic customer service skills and a background in human resource management. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Flight Attendant Work History Examples

  • Served needs of more than 200 customers in busy airplane environments. Ensured compliance with FAA and airline regulations, by maintaining safe and secure environment on plane. 
  • Played prime role on flight crew that earned 97% quality rating based on passenger surveys. Completed over 2000 hours of domestic flights, serving on airplanes of 250+ passengers.
  • Successfully resolved passenger issues during flights, including handling uncooperative passengers as well as providing special services to elderly and special-needs passengers. 
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags. Cleaned and coordinated cleaning,  wiping tables, placing trash in receptacles and replenishing supplies. Greeted and maintained relationships with regular customers.

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