Flight Attendant Resume

Job Titles in This Profession

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1. International Flight Attendant

   • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
   • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
   • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
   • Answered passengers’ questions and provided solutions to issues arising during flights.
   • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
   • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
   • Reassured and comforted passengers during turbulent flights and unavoidable delays.
   • Served beverages and food items from refreshment cart, and provided information about in-flight offerings to passengers.
   • Maximized storage space by directing passengers in correct ways of stowing luggage in overhead compartments and under seats.
   • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.

2. Lead Flight Attendant

   • Organized and stocked inventory of passenger comfort, food, and beverage items.
   • Updated flight logs, passenger reports and inventory documentation.
   • Dealt with disruptive passengers according to federal and company requirements.
   • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
   • Reassured and comforted passengers during turbulent flights and unavoidable delays.
   • Maintained passenger cabin to meet airline cleanliness standards.
   • Completed pre-flight safety, passenger, and inventory checks.
   • Responded to passenger and mechanical emergencies following guidelines and training.
   • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
   • Assisted passengers with locating seats and storing luggage under seats or in overhead bins.

3. Senior Flight Attendant

   • Answered passengers’ questions and provided solutions to issues arising during flights.
   • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
   • Reassured and comforted passengers during turbulent flights and unavoidable delays.
   • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
   • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
   • Maximized storage space by directing passengers in correct ways of stowing luggage in overhead compartments and under seats.
   • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
   • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
   • Served beverages and food items from refreshment cart, and provided information about in-flight offerings to passengers.
   • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.