Resume Examples: Airport Customer Service Agent

An important aspect to writing your resume is organizing the information correctly. Many hiring managers expect the resumes they review to use a particular format. Unfortunately, it is not uncommon for employers to simply reject resumes that fail to use this format before even reading them.

You can see this standard format on our airport customer service agent resume sample. It begins with a strong but short summary statement. Next, list your skills and abilities in a bulleted list. The experience section, which outlines your previous jobs and responsibilities, should come third. Finally, your resume should conclude with an education section.

The qualifications section should take the form of a short bullet list. Each bullet point should be a single word or a short phrase that describes your skill set. Remember that you should only include skills that relate to the position you desire. Additionally, you can use the job description to see which skills are the most important to the employer.

Using our resume builder is a great way to be certain your experience section is perfect, because the expected format can be quite difficult to keep straight. You should list your previous jobs in reverse order. Your current job should be the first on the list, as well as the only one in present tense. Each position should have at least five bullet points, which each describe your responsibilities and achievements.

It is vital that the first word of each bullet point is a strong action verb. This may seem like a small aspect, but using such vocabulary greatly strengthens your resume. Think about which actions you took while working. You can see good verb choices for this field specifically on our airport customer service agent resume sample.

When writing the education section, there is one aspect you should always keep in mind: It must be short. The majority of your resume should focus on your skills and work history. For this final section, you simply need to make a list of your schools, the degree you earned at each, and the dates of graduation. There are no requirements for other information. See this section in action on our airport customer service agent resume sample.

The key to making a resume when you do not have any experience, or very little, is to shift focus from the work history section to the qualifications and education sections. Make these parts of your resume longer to compensate for your limited professional history and describe whatever relevant experiences you do have, such as internships.