Salesforce Administrator Resume Examples and Tips

Salesforce administrators maintain business systems based on the Salesforce customer relationship management (CRM) platform, assisting users and developing new system reporting and automation capabilities. To become an expert at this job, you should be adept at important administrative functions such as user account maintenance, workflows, and reports and dashboards. This role typically requires a college degree, along with a few years of experience in this industry.

Use our expert resume examples and tips below to best feature your skills and abilities in your own Salesforce admin resume.

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Salesforce Admin Resume Example

Featured Resume Example: Salesforce Administrator

Salesforce Admin Resume Example

Name: DEVIN VANG

Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com

PROFESSIONAL SUMMARY

Successful Salesforce Administrator committed to ensuring that networks using the salesforce.com platform and other tools run smoothly and effectively to better support the sales and customer success teams and the entire business.

PROFESSIONAL SKILLS

Problem-Solving
Company Name, City, StateI

  • dentified and documented detailed business rules and use cases based on requirements analysis.
  • Documented business workflows for stakeholder review.
  • Improved data collection through implementation of organizational subsystems

Analytical Expertise
Company Name, City, State

  • Make and test modifications to database structure when needed.
  • Maintain databases and update permissions.
  • Merge old databases into new ones.

Communication
Company Name, City, State

  • Collaborated with outside IT consultants and IT department to
    convert to new software offering website integration,hand-held bar code scanning, tablets, web-based timekeeping, off-site timekeeping, warehouse distribution and point of sale software.
  • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization’s budget.
  • Transformed project data requirements into project data models

WORK HISTORY

Parsons Corporation – Salesforce
Administrator

Garber, OR • 06/2018 – Current
Administrator
04/2015 -11/2017

Larson Design Group
Application Data Processor
04/2013 – 07/2015

EDUCATION

Bachelor of Science:
Computer Systems Analysis,City, State

Top 4 Characteristics of a Best-in-Class Salesforce Administrator Resume

  1. Summary Feature your best traits and work experiences in your summary statement. Lead off with relevant skills such as project management and pair up these skills with an appropriate job title. For example: “Talented Salesforce Administrator with 3 years of expertise and extensive knowledge of Salesforce integration.” Then mention a skill that shows your suitability for the position. For example: “Proficient in a diverse range of development languages.”
  2. Skills Scan the requirements for the job, and address key job skills that match your strengths, such as “subscription-based (SaaS) environments” and “process documentation.” Be sure to feature technical skills such as research and analysis, and useful intangible skills such as creativity and customer relationship management.
  3. Work History Rather than mentioning daily tasks, highlight major achievements and milestones, using action verbs to describe your accomplishments. For example: “Enhanced availability of infrastructure through enterprise-wide planning, testing, and efficient support” leaves a better impression than stating “Was responsible for increasing the availability of infrastructure.”
  4. Education Along with your top academic credentials (e.g., college degree), feature your training or certifications in related areas such as Sales Cloud Consultation Certification, or a Salesforce Classic Administrator Certification.

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Do’s and Don’ts for Your Resume

  • DO customize your resume for different jobs. Every position will have different requirements, even if it’s for the same type of job. Instead of using the same resume for every job, create different versions of your resume for different jobs, emphasizing qualifications and experiences you have that fit what each individual job is looking for. For example, if the position calls for “experience with third-party tools such as Zuora,” be sure to list your skills or experiences in this area in your resume.
  • DO stress accomplishments over tasks. Employers want to know what makes you stand out from other applicants. While everyone who applies for this role will list similar skills and training, the way to set yourself apart is to emphasize your specific achievements in previous jobs. Use numbers and metrics to give your accomplishments weight. For example: “Managed heavily customized Salesforce environment with 5,000+ users.”
  • DO keep your resume concise. On average, recruiters take only a few seconds to read a resume. To make the most impact in that time, keep your resume to-the-point, using punchy bullet points and phrases rather than overlong descriptions for your skills and experiences. Most hiring experts agree that your resume should be two-pages long at most.
  • DON’T feature irrelevant hobbies or activities. Your resume should focus on skills and successes that speak directly to what the job requires. Employers aren’t interested in your sports or music interests, or past activities that have no bearing on the job. Save details about your personality for your job interview, and keep your resume laser-focused on the job at hand.
  • DON’T stretch the truth or outright lie. Hiring managers are more diligent than ever when it comes to background checks. If you try inflating your qualifications or experience, or just plain lie about them, the consequences for being found out can be severe. Be truthful in all areas of your resume, and if you think you’re short in some areas, emphasize other qualities that can help you make up the difference (e.g., strong work ethic, ability to pick up new skills quickly).
  • DON’T rush to submit your  resume before reviewing it. All your effort to create the perfect resume will go for naught if your document contains simple misspellings or grammatical errors. Make sure to review your resume a few times to ensure it has no flaws or errors. 90% of large companies make use of applicant tracking systems to look for grammatical and spelling errors, so reviewing your resume and making use of spell checkers will help you attain a passing grade in ATS.