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Featured resume example: salesforce administrator

Salesforce Admin Resume Example


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Successful Salesforce Administrator committed to ensuring that networks using the salesforce.com platform and other tools run smoothly and effectively to better support the sales and customer success teams and the entire business.


Company Name, City, StateI

  • dentified and documented detailed business rules and use cases based on requirements analysis.
  • Documented business workflows for stakeholder review.
  • Improved data collection through implementation of organizational subsystems

Analytical Expertise
Company Name, City, State

  • Make and test modifications to database structure when needed.
  • Maintain databases and update permissions.
  • Merge old databases into new ones.

Company Name, City, State

  • Collaborated with outside IT consultants and IT department to
    convert to new software offering website integration,hand-held bar code scanning, tablets, web-based timekeeping, off-site timekeeping, warehouse distribution and point of sale software.
  • Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization’s budget.
  • Transformed project data requirements into project data models


Parsons Corporation – Salesforce

Garber, OR • 06/2018 – Current
04/2015 -11/2017

Larson Design Group
Application Data Processor
04/2013 – 07/2015


Bachelor of Science:
Computer Systems Analysis,City, State

Top 4 characteristics of a best-in-class salesforce administrator resume

  1. Summary Feature your best traits and work experiences in your summary statement. Lead off with relevant skills such as project management and pair up these skills with an appropriate job title. For example: “Talented Salesforce Administrator with 3 years of expertise and extensive knowledge of Salesforce integration.” Then mention a skill that shows your suitability for the position. For example: “Proficient in a diverse range of development languages.”
  2. Skills Scan the requirements for the job, and address key job skills that match your strengths, such as “subscription-based (SaaS) environments” and “process documentation.” Be sure to feature technical skills such as research and analysis, and useful intangible skills such as creativity and customer relationship management.
  3. Work History Rather than mentioning daily tasks, highlight major achievements and milestones, using action verbs to describe your accomplishments. For example: “Enhanced availability of infrastructure through enterprise-wide planning, testing, and efficient support” leaves a better impression than stating “Was responsible for increasing the availability of infrastructure.”
  4. Education Along with your top academic credentials (e.g., college degree), feature your training or certifications in related areas such as Sales Cloud Consultation Certification, or a Salesforce Classic Administrator Certification.

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Do’s and don’ts for your resume

  • DO customize your resume for different jobs. Every position will have different requirements, even if it’s for the same type of job. Instead of using the same resume for every job, create different versions of your resume for different jobs, emphasizing qualifications and experiences you have that fit what each individual job is looking for. For example, if the position calls for “experience with third-party tools such as Zuora,” be sure to list your skills or experiences in this area in your resume.
  • DO stress accomplishments over tasks. Employers want to know what makes you stand out from other applicants. While everyone who applies for this role will list similar skills and training, the way to set yourself apart is to emphasize your specific achievements in previous jobs. Use numbers and metrics to give your accomplishments weight. For example: “Managed heavily customized Salesforce environment with 5,000+ users.”
  • DO keep your resume concise. On average, recruiters take only a few seconds to read a resume. To make the most impact in that time, keep your resume to-the-point, using punchy bullet points and phrases rather than overlong descriptions for your skills and experiences. Most hiring experts agree that your resume should be two-pages long at most.
  • DON’T feature irrelevant hobbies or activities. Your resume should focus on skills and successes that speak directly to what the job requires. Employers aren’t interested in your sports or music interests, or past activities that have no bearing on the job. Save details about your personality for your job interview, and keep your resume laser-focused on the job at hand.
  • DON’T stretch the truth or outright lie. Hiring managers are more diligent than ever when it comes to background checks. If you try inflating your qualifications or experience, or just plain lie about them, the consequences for being found out can be severe. Be truthful in all areas of your resume, and if you think you’re short in some areas, emphasize other qualities that can help you make up the difference (e.g., strong work ethic, ability to pick up new skills quickly).
  • DON’T rush to submit your  resume before reviewing it. All your effort to create the perfect resume will go for naught if your document contains simple misspellings or grammatical errors. Make sure to review your resume a few times to ensure it has no flaws or errors. 90% of large companies make use of applicant tracking systems to look for grammatical and spelling errors, so reviewing your resume and making use of spell checkers will help you attain a passing grade in ATS.

Salesforce administrator resume FAQ

1. What are the skills you should list on a salesforce administrator’s resume?

Apart from keywords you should pull from the job posting mention these types of skills in your resume:

Hard skills:Soft skills:
Data analysisExcellent communication skills
Performance monitoringMultitasking ability
Research and analysisAnalytical skills
Database designOpenness to feedback
TroubleshootingLeadership skills
Best practices documentationAbility to work under pressure
Hard skills:
Data analysis
Performance monitoring
Research and analysis
Database design
Best practices documentation
Soft skills:
Excellent communication skills
Multitasking ability
Analytical skills
Openness to feedback
Leadership skills
Ability to work under pressure

2. How should you format your resume?

Since a salesforce administrator tends to be a mid-level position, use the combination resume format, which showcases both your professional skills and as well as your pertinent work experiences. If you’re applying to a job that requires more experience, use the chronological resume format, which showcases your work history and gives you more space to document your career growth.

For more information about formatting your resume, visit our resume format page.

3. How do I include keywords in my resume?

Look for words and phrases in the job posting that define what the job needs, such as the ability to deliver complex business requirements, identifying issues within databases, and troubleshooting. Then feature qualifications and experiences in your resume that answer these needs. For example, you could list “Database troubleshooting” in your skill section, or “Experienced with developing and delivering complex business requirements” in your summary statement. Doing so will not only help get you past employers looking for these qualifications, but also applicant tracking systems (ATS) that employers use to scan resumes for keywords.

4. What are some certifications and training that are ideal for this resume?

To grab employers’ attention, look to get and feature credentials like the following in your education section:

  • Salesforce Sales Cloud Consultant Certification
  • Salesforce Classic Administrator Certification

5. How should you craft your resume if you’re looking to take the next step forward in your career?

Keep these points in mind as you update your resume and continue to climb the Salesforce administration ladder:

  • Continue to successfully complete projects involving database design and troubleshooting, and document how they’ve improved company performance and revenue.
  • Continue to hone your business skills and knowledge with business management and marketing training.
  • Gain more examples of working in close coordination with project management staff on database development timelines.
  • Get relevant certifications and training in related areas, such as project management and CRM administration.