Air hostesses are typically the faces of an airline. They are the ones who interact directly with the general public, so hiring managers want to be 100 percent certain they are bringing the most qualified applicants on board. It may seem tough to sell yourself with only a page, but the air hostess CV example below shows how that can be accomplished. After you finish reviewing the sample CV, read the extra CV writing tips to learn more about what job recruiters would recommend.
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Personable air hostess with years of experience in the sky, providing patrons with the most pleasant experience possible. Thorough understanding of FAA regulations and exceptional monitoring skills to ensure everyone is safe and comfortable on their flights. Excelled at going above and beyond what was expected to give passengers a more memorable experience. Exceptional public speaking skills and completely comfortable offering instructions at the front of the plane.
- Customer service skills and passion for always looking for ways to offer assistance to passengers
- Great public speaking skills and ability to enunciate clearly
- Adept at understanding basic human psychology and able to identify when a patron is feeling stressed or uneasy
- Thorough knowledge on how to use aircraft escape systems, oxygen equipment, life preservers, and other important items that are needed on planes
- Excellent manual dexterity to hold onto items while on an aircraft in flight
- Greet passengers upon boarding and show them to seats if necessary.
- Begin every flight by stating emergency protocols and demonstrating how to use safety equipment properly.
- Offer food, beverages, and other amenities to passengers throughout flight and respond to requests in a timely manner.
- Assist passengers with special needs get onto the plane and disembark upon arrival.
- Reassure patrons that everything is fine when plane experiences turbulence and assure everyone that it is normal.
- Inspected cabins before and after flights and cleaned up before next set of passengers embarked.
- Answered all questions passengers had regarding the flight.
- Collected money when patrons needed to pay for in-flight entertainment or additional meals.
- Operated video systems and conducted basic troubleshooting when a passenger was experiencing a technical difficulty.
- Checked in on patrons at regular intervals to see if anything else could be done to make flight even better.
- Inspected tickets to ensure passengers were boarding the correct flight.
- Asked for feedback through email after flights to see if passengers had any recommendations for improvements; however, flights had a 95 percent approval rating from patrons.
- Took inventory and requested supplies be restocked when it was essential.
- Attended preflight sessions to learn more about how to offer better customer service.
Working as an air hostess can be quite time-consuming, but whenever I have free time, I enjoy volunteering at a New York-based afterschool program. The goal is to help kids with their homework and to give them activities to do so they are not wandering the streets on their own. I have helped numerous children through this program, and it is incredibly rewarding.
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Questions for Your Air Hostess CV
As an air hostess, there is very little about your job that doesn’t rely on essential soft skills. You’re often the only person customers interact with throughout their experience with an airline, and how you perform in a service capacity reflects on their travel experience. With that in mind, you should center your CV on your ability to communicate with, accommodate, and support customers throughout the flight experience.
Discuss typical skills such as communication and relationship building in your professional summary, but look for instances to spotlight unique skills as well. For example, perhaps in your accomplishments you can mention soothing airsick or flight-averse customers through their fears. You could also call out conflict de-escalation in tense situations. For more ideas, take a look at our air hostess CV sample.
Everyone has to start somewhere, and even the most experienced air hostess was once a fresh new jobseeker looking for her first position. If you’re just out of university, you can use academic achievements and extracurricular activities as a substitute for work experience.
Particularly focus on extracurricular events that focused on community and social groups, volunteer work, and other areas that demonstrate your people skills. If you still need help working up a CV with no experience, try our step-by-step CV builder to help.
Employers can’t contact you with a job offer if they don’t know who you are. Your CV should always open with a header section that contains your name, address, phone number, and email address. This doesn’t need to be complex; you can see by our air hostess CV sample just how simple this section is. What’s most important is that this section is accurate. Inaccurate contact information means missed job opportunities.
Keep your certifications confined to your education section. They can often be valuable selling points, particularly if you’re certified in areas such as in-flight safety or international communications and interpretation. However, trying to fit them anywhere else can make your CV somewhat awkward. List them in the education section with any degrees, in reverse chronological order. Be sure to mention the awarding institution, but don’t forget to cut any expired or obsolete training.
Considering part of your job is to represent an airline with poise and polish, you should choose a CV format that represents you with equal poise and polish. An elegant template would work best for your role, though you should still follow the basic building blocks of CV writing illustrated in our air hostess CV sample. Elegant formats offer a touch of class to turn your CV into an understated presentation piece that impresses with visual flair without distracting from the overall content.
Air Hostess CV Must-Haves
What Does an Air Hostess Do?
Air hostesses perform many tasks to ensure passengers have a positive experience while travelling via plane. This includes offering snacks and other amenities, listening to people’s concerns, greeting people when boarding, thanking people when leaving, inspecting tickets, and operating video and audio equipment. Disputes can arise on a plane, and it is up to the hostess to listen to both individuals’ concerns to find an amicable solution.
Flight attendants also need to show patrons how to use all the safety equipment at the beginning of each flight, or they need to clearly communicate over the intercom how each item is supposed to be used in the event of an emergency. By presenting all these experiences effectively in your own CV, similarly to how the information is shown on the air hostess CV example, you will show you are ready for this line of work.
Tips for Creating a Great Air Hostess CV
If you need more advice, here are some extra CV writing pointers:
- The Professional Summary needs to emphasize the most important skills you have that will come in handy in the position. In this case, that would be customer service and communication.
- Work experience needs to be written in reverse chronological order. The reason is you want the hiring manager to know immediately where you are in your career right now as opposed to where you were years ago.
- When possible, you should include quantifiable metrics. This means giving specific numbers and data on what you accomplished during your time at a place of employment.
- The only time you should state your GPA under the Education section is if you graduated recently.
- You can include any conferences you attended that helped you develop skills as an air hostess. Additional sections can be added to include memberships, awards, or honors you have earned.