Air Hostess CV Guide + Tips + Example

Dayle Kavonic
By Dayle Kavonic, Career Advice Expert
Last Updated: October 25, 2023
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Having the right skills, experience and credentials for an air hostess role is one thing. Knowing how to present them in a well-written CV to secure the job you want is quite another. If you’re stuck at this point, don’t panic. We’re here to help. Just use our guide to create a professional CV for an air hostess position that showcases your strong interpersonal skills and proves that you’re an excellent candidate.

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Get started by editing this sample CV for an air hostess, or peruse our collection of 40+ CV templates to find the best option for you. 

CV sample for an air hostess (text version)

Michelle Rumaker

Miami, FL 33138

Summary Statement

Energetic and customer-driven air hostess offering over 10 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Thorough understanding of FAA regulations and exceptional monitoring skills to ensure everyone is safe and comfortable on their flights.

Core Qualifications

  • Airline operations
  • Safety and evacuation protocols
  • Emergency equipment operation
  • First aid/CPR
  • Food and drink preparation
  • Stress management
  • Problem-solving


  • Miami Dade College Miami, FL
    College Credit Certificate Passenger Service Agent
  • Florida International University Miami, FL
    Bachelor of Science Hospitality Management
  • Travel and Tourism Management

Work Experience

March 2016 – Current
Delta Airlines – Miami, FL
Air Hostess

  • Greet an average of 250 passengers per flight upon boarding and show them to seats if necessary.
  • Begin every flight by stating emergency protocols and demonstrating how to use safety equipment properly.
  • Offer food, beverages and other amenities to passengers throughout the flight and respond to requests in a timely manner.
  • Assist passengers with special needs in getting onto the plane and disembark upon arrival.
  • Reassure patrons that everything is fine when the plane experiences turbulence and assure everyone that it is normal.

February 2014 – March 2016
American Airlines – Miami, FL
Flight Attendant

  • Participated in over 100 flight hours and inspected cabins before and after flights and cleaned up before the next set of passengers embarked.
  • Answered all questions passengers had regarding the flight.
  • Collected money when patrons needed to pay for in-flight entertainment or additional meals.
  • Operated video systems and conducted basic troubleshooting when a passenger was experiencing technical difficulties.
  • Checked in on patrons at regular intervals to see if anything else could be done to make their flying experience better.

August 2012 – February 2014
Flight Service International, LLC – Miami, FL
Flight Attendant

  • Inspected tickets to ensure passengers were boarding the correct flight.
  • Asked for feedback through email after flights to see if passengers had any recommendations for improvements; however, flights had a 95% approval rating from patrons.
  • Took inventory and requested supplies be restocked when it was essential.
  • Attended preflight sessions to learn more about how to offer better customer service.

Conference Attendance

  • Women in Aviation International Conference, Long Beach, CA – (2023)
  • National Business Aviation Association (NBAA) Flight Attendants/Flight
  • Technicians Conference, Las Vegas, NV – (2023)
  • Association of Flight Attendants – CWA Annual Convention, Las Vegas, NV – (2022)
  • International Flight Services Association (IFSA) Conference & Expo, Long Beach, CA – (2022)

Honors and Awards

  • Air Safety Award finalist, Association of Flight Attendants – (2019)
  • International Society of Transport Aircraft Trading (ISTAT) Scholarship – (2012)

Professional Affiliations and Memberships

  • South Florida Business Aviation Association (SFBAA) – (2022)
  • National Airline Flight Attendants Association (NAFAA) – (2021)
  • Women in Aviation International (WAI) – (2019)
  • Association of Flight Attendants – (2019)
  • Professional Flight Attendants Association (PFAA) – (2015)

Certifications and Licenses

  • Certified by the Federal Aviation Administration (FAA) – (Updated 2022)
  • First Aid Red Cross Certification – (Updated 2022)
  • CPR/AED Red Cross Certification- (Updated 2022)
  • Certified Guest Service Professional (CGSP) – (2019)
  • Safety Manager Certificate Program – (2017)

Profession Relevant Skills

  • Great public speaking skills, fluency in multiple languages and ability to enunciate clearly.
  • Adept at understanding basic human psychology and able to identify when a patron is feeling stressed or uneasy.
  • Thorough knowledge of how to use aircraft escape systems, oxygen equipment, life preservers and other important items that are needed on planes.
  • Excellent manual dexterity to hold onto items while the aircraft is in flight.

Hobbies and Interests

Working as an air hostess can be quite time consuming, but whenever I have free time, I enjoy volunteering at a Miami-based afterschool program. The goal is to help kids with their homework and to give them activities to do so they are not wandering the streets on their own. I have helped numerous children through this program and it is incredibly rewarding. 

5 essentials of a top air hostess CV

  1. Contact details

    Without contact information, hiring managers cannot invite you for an interview. Create a section at the top of your CV for your contact details and display them as follows: Your full name, then your city, state and ZIP code, followed by your phone number and professional email address. If you have a LinkedIn profile, add this as well.

  2. Personal statement

    A personal statement, also called a professional summary, is your chance to shine in a few short sentences. This is where you introduce yourself to the hiring manager and pitch your best technical and soft skills and relevant work experience. Your summary should also include one or two of your most notable professional accomplishments to grab the hiring manager’s attention. If you don’t have any work experience to speak of, use an objective statement instead. 

  3. Skills

    Hiring managers want to know if your skills match their needs. Show them you have what it takes to excel in an air hostess role by creating a separate section and using bullet points to display your top hard and soft skills — from knowledge of flight safety protocols to strong communication capabilities. If you are applying for your first job as an air hostess, include transferable skills, such as soft skills, like teamwork and problem-solving, that you can use in any job.

  4. Work history

    Follow the lead of our sample CV for an air hostess role and include a detailed employment history section in your CV. List current and previous employers in reverse-chronological order and provide company names, locations and the dates you worked for each. Add three bullet points of quantifiable achievements for every job you list. If you haven’t built up any experience as an air hostess yet, feature extracurricular activities, volunteer experience, internships, professional and personal projects — anything that shows you have learned some relevant skills.

  5. Education

    Add all the educational institutions you have attended after high school in an education section in your air hostess CV. Use bullet points for each school and display the name of the school and the year you graduated, unless it was more than 10 years ago. List your high school information and any post-high school training completed if you did not attend college.

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Do’s and don’ts for building an air hostess CV

  • Use measurable achievements to describe your skills and experience as an air hostess.
  • Use action words to add impact to your air hostess CV.
  • Tailor your CV to your target air hostess job.
  • Use keywords from the job description throughout your air hostess CV.
  • Format your air hostess CV so that it is easy to read by ATS software and human eyes.
  • Lie about your air hostess experience and skills.
  • Boast that you’re “the best air hostess ever.” 
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience that aren’t relevant to an air hostess job.
  • Forget to proofread. An air hostess CV with typos is unprofessional.

Top 4 tips for acing an air hostess interview

  1. Learn about the airline before your interview.

    It is important to learn about a company’s history, goals, values and people before the interview. It shows genuine interest, dedication and commitment — traits that hiring managers look for in top job candidates. Plus, getting a glimpse of the work culture before you are interviewed will give you an idea of what to expect on arrival so that you can feel more confident.

  2. Practice.

    A little practice now will go a long way during your interview. To practice for your interview, start by reviewing the most common interview questions, such as: 

    Ask a friend or family member to interview you so you can get comfortable with the questions and imprint the answers in your mind. Ask them for feedback on your performance and answers, and write down any suggestions that resonate with you. Then, you will feel confident and ready when it’s time for the real thing. 

  3. Ask questions.

    Your interviewer will probably ask if you have any questions at the end of your session. You should always have at least three questions ready to ask them. Job candidates who don’t ask questions are less likely to get hired because hiring managers assume they are not interested in the role or might not put much thought into it. 

    Some questions you might ask for an air hostess job are: 

    • What kind of training do you provide for new hires, and how long does it typically last?
    • How do you handle difficult passengers on flights, and what support is provided to air hostesses in these instances?
    • How do you manage shift schedules for air hostesses at this airline?
  4. Have references ready.

    Having professional references ready before your interview will prepare you in case the hiring manager decides to move forward. Create a list of two former colleagues and a former manager who would be willing to speak about your ability to perform in an air hostess job and who you know will give you a stellar review. It is even better if they’re open to writing a letter of recommendation for you.

    If you are applying for your first job and don’t have former colleagues or a manager for reference, it’s acceptable to get contacts from a former instructor, classmate or community leader who will provide positive feedback about your character, skills and potential.

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