Air hostess CV Examples & Templates

Toni Frana
By Toni Frana, Career Advice Expert
Last Updated: July 15, 2024
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Air hostesses ensure airline passengers’ safe and comfortable flying experience. Explore our guide on how to write an air hostess CV and browse expertly crafted air hostess CV examples to craft a job application that wins interviews.

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CV sample for an air hostess (text version)

Michelle Rumaker

Miami, FL 33138
555-555-5555
exmple@example.com

Summary Statement

Energetic and customer-driven air hostess offering over 10 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Thorough understanding of FAA regulations and exceptional monitoring skills to ensure everyone is safe and comfortable on their flights.

Core Qualifications

  • Airline operations
  • Safety and evacuation protocols
  • Emergency equipment operation
  • First aid/CPR
  • Food and drink preparation
  • Stress management
  • Problem-solving
    Multitasking

Education

  • Miami Dade College Miami, FL
    College Credit Certificate Passenger Service Agent
  • Florida International University Miami, FL
    Bachelor of Science Hospitality Management
  • Travel and Tourism Management

Work Experience

March 2016 – Current
Delta Airlines – Miami, FL
Air Hostess

  • Greet an average of 250 passengers per flight upon boarding and show them to seats if necessary.
  • Begin every flight by stating emergency protocols and demonstrating how to use safety equipment properly.
  • Offer food, beverages and other amenities to passengers throughout the flight and respond to requests in a timely manner.
  • Assist passengers with special needs in getting onto the plane and disembark upon arrival.
  • Reassure patrons that everything is fine when the plane experiences turbulence and assure everyone that it is normal.

February 2014 – March 2016
American Airlines – Miami, FL
Flight Attendant

  • Participated in over 100 flight hours and inspected cabins before and after flights and cleaned up before the next set of passengers embarked.
  • Answered all questions passengers had regarding the flight.
  • Collected money when patrons needed to pay for in-flight entertainment or additional meals.
  • Operated video systems and conducted basic troubleshooting when a passenger was experiencing technical difficulties.
  • Checked in on patrons at regular intervals to see if anything else could be done to make their flying experience better.

August 2012 – February 2014
Flight Service International, LLC – Miami, FL
Flight Attendant

  • Inspected tickets to ensure passengers were boarding the correct flight.
  • Asked for feedback through email after flights to see if passengers had any recommendations for improvements; however, flights had a 95% approval rating from patrons.
  • Took inventory and requested supplies be restocked when it was essential.
  • Attended preflight sessions to learn more about how to offer better customer service.

Conference Attendance

  • Women in Aviation International Conference, Long Beach, CA – (2023)
  • National Business Aviation Association (NBAA) Flight Attendants/Flight
  • Technicians Conference, Las Vegas, NV – (2023)
  • Association of Flight Attendants – CWA Annual Convention, Las Vegas, NV – (2022)
  • International Flight Services Association (IFSA) Conference & Expo, Long Beach, CA – (2022)

Honors and Awards

  • Air Safety Award finalist, Association of Flight Attendants – (2019)
  • International Society of Transport Aircraft Trading (ISTAT) Scholarship – (2012)

Professional Affiliations and Memberships

  • South Florida Business Aviation Association (SFBAA) – (2022)
  • National Airline Flight Attendants Association (NAFAA) – (2021)
  • Women in Aviation International (WAI) – (2019)
  • Association of Flight Attendants – (2019)
  • Professional Flight Attendants Association (PFAA) – (2015)

Certifications and Licenses

  • Certified by the Federal Aviation Administration (FAA) – (Updated 2022)
  • First Aid Red Cross Certification – (Updated 2022)
  • CPR/AED Red Cross Certification- (Updated 2022)
  • Certified Guest Service Professional (CGSP) – (2019)
  • Safety Manager Certificate Program – (2017)

Profession Relevant Skills

  • Great public speaking skills, fluency in multiple languages and ability to enunciate clearly.
  • Adept at understanding basic human psychology and able to identify when a patron is feeling stressed or uneasy.
  • Thorough knowledge of how to use aircraft escape systems, oxygen equipment, life preservers and other important items that are needed on planes.
  • Excellent manual dexterity to hold onto items while the aircraft is in flight.

Hobbies and Interests

Working as an air hostess can be quite time consuming, but whenever I have free time, I enjoy volunteering at a Miami-based afterschool program. The goal is to help kids with their homework and to give them activities to do so they are not wandering the streets on their own. I have helped numerous children through this program and it is incredibly rewarding. 

Important CV sections

  1. Contact details

    Add your contact information to the top of your CV so hiring managers can contact you for an interview. Include your full name, city, state, ZIP code, phone number and email address. You can also include a link to your professional website or career networking profile if you have one. See our guide on how to make a CV for additional guidance and examples.

  2. Professional summary

    Start your air hostess CV with a professional summary that matches the job description. Here is an example of a professional summary for an air hostess CV:

    Energetic and enthusiastic air hostess with three years of experience delivering exceptional service to airline passengers. Trained in emergency response management and skilled in quickly and effectively responding to challenging situations. Demonstrated expertise in customer service, air operations and problem-solving. 

    Read the employer’s key requirements and highlight your top skills and experience in the professional summary.

  3. Skills

    Standout air hostess CVs include a balance of hard skills and soft skills that are relevant to the job. Here are a few examples of skills to include on an air hostess CV: 

    • Critical thinking
    • Air operations
    • Attention to detail
    • Adaptability
    • Food and beverage preparation
    • Safety regulations
    • Customer service

    Create a dedicated skills section on your CV and list six to eight job-relevant skills using bullet points.

  4. Work history

    Your work history section should feature key accomplishments from previous roles. For example, mention the average number of passengers served on each flight and how you collaborated with other crew members.

    Here are a few examples of measurable achievements you can include in the work history section of your CV: 

    • Managed 150 passengers per flight, consistently meeting or exceeding customer expectations, resulting in a 95% customer satisfaction rating.
    • Led safety operation announcements for every flight, ensuring passengers and crew were aware of rules and regulations for safe travel.
    • Executed food and beverage service promptly, exceeding company service demand requirements for passengers.

    Explore our guide on crafting an effective work experience section for additional tips and examples from career advice experts.

  5. Education

    A CV for an air hostess must include a dedicated education section displaying your credentials. Include the name and location of each school you attended.

    While no formal education is required to become an air hostess, most airlines will provide on-the-job training, so include any training on your CV.

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Best practices

  • Use quantifiable achievements, such as “Instructed passengers on flight safety protocols at the beginning of each flight.”
  • Use action words to add impact to your air hostess CV.
  • Tailor your CV to your target air hostess job.
  • Use keywords from the job description throughout your air hostess CV.
  • Format your air hostess CV so that it is easy to read by ATS software and human eyes.
  • Lie about your air hostess experience and skills. Instead, provide specific examples of your experience with air operations, customer service and emergency response training.
  • Boast that you’re “the best air hostess ever.” 
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience that aren’t relevant to an air hostess job.
  • Forget to proofread. An air hostess CV with typos is unprofessional.

Interview tips

  1. Learn about the airline before your interview.

    Demonstrating knowledge of the airline during the job interview process can impress potential employers and show your genuine interest in joining their team.

    Familiarize yourself with the airline’s services, routes or unique offerings, and learn about the passenger demographics. 

    Researching the airline’s quality and safety rules and customer satisfaction ratings can also provide insight into its commitment to delivering high-quality, safe flight operations.

  2. Rehearse your answers.

    Make a list of common interview questions and practice at home. Here are some common questions you can consider:

    Also, prepare for air hostess-specific questions, such as:

    • How do you prioritize customer care and safety in a fast-paced environment?
    • Can you discuss a time when you demonstrated strong collaboration skills?
    • Can you provide an example of how you would respond to an in-flight emergency?
  3. Ask questions at the end of the interview.

    An interview isn’t just a space for the hiring manager to get to know you. It’s also a chance to get to know the organization better.

    That’s why it’s essential to ask them questions at the end of the interview so that you can make an informed decision if they decide to hire you.

    Here are a couple of questions you can ask:

    • What kind of training do you provide for new hires, and how long does it typically last?
    • How do you handle difficult passengers on flights? What support is provided to air hostesses in these instances?
    • How do you manage shift schedules for air hostesses at this airline?
  4. Get your references ready.

    It’s rare for an air hostess CV to include professional references or the phrase “References available upon request.”

    Instead, expect recruiters or hiring managers to ask you for a separate document with your references, so have it saved and ready to send.

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