Hostess Resume Guide + Tips + Example
Get the hostess job you want with an effective hostess resume. With our guidance, you can create an effective hostess resume to showcase your relationship building skills and customer service. Use our guide to build a resume quickly!
Start by editing this hostess resume sample template or explore our 40+ resume templates to find the best one for you.
Hostess resume example (text version)
Miami, FL 33009
Skilled hostess with five years of experience in fine and casual dining. Proficient in making customers comfortable and satisfied while ensuring optimal guest flow in the dining room. Maintains a neat, clean and professional demeanor with staff and clients.
- Dining room management
- Cash handling skills
- Open table experience
- Customer service
- Organization and prioritization
- Excellent verbal communication
November 2021 – Current
Bartaco – Miami, FL
Hostess and Trainer
- Manage an average of 155 in-person and telephone guest inquiries per day, customer service requests and reservation bookings.
- Develop rapport with clients and generate repeat business through a friendly attitude and extensive cuisine knowledge.
- Spot VIP clients immediately and provide special treatment including preferred tables, maintaining a 95% of customer satisfaction rating.
- Inquire about drink orders and provide information to wait for staff.
- Take guests to their designated table, give information about specials, handle special requests and provide waiter information.
- Train new four hosts and hostesses on service policies.
September 2019 – October 2021
Le Jardinier – Miami, FL
- Monitored dining room and guest flow to maximize table usage and minimize customer wait times.
- Prepared tables for customer use, including rearranging seatings and tables to accommodate large groups of up to 30 guests.
- Answered 80 daily phone calls, booked reservations and resolved customer service issues.
- Assisted waiters and bartenders with special requests and guest inquiries.
- Alerted management of potential or reported customer issues.
June 2017 – August 2019
Tap 42 Midtown Miami – Miami, FL
- Took information about guests’ party size, led to seating and offered menus.
- Governed dining area with 50 guests to coordinate, usher and remove obstacles to drive a positive dining experience.
- Checked customer IDs and verified age-restricted purchases.
- Monitored guests for compliance with safety and security protocols, raising any issues with security.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
- June 2022
Florida International University Miami, FL
Bachelor of Science Hospitality Management
- Specialization: Restaurant & Culinary
Certified Guest Service Professional (CGSP) – (2021)
5 essentials of a top hostess resume
In this section, include your full name, city, state and ZIP code, followed by phone number and email address. Finally, include your online resume, professional website or LinkedIn profile. Never add links to unrelated side hustles.
Think of this section as your introduction to the hiring manager. Also known as the professional summary, this is where you’ll highlight your strength as a candidate. Use no more than five sentences to let recruiters know: your years in the industry, one or two professional accomplishments and your strongest job relevant skills.
Show the recruiter what you bring to the table with a balanced hostess skills resume section. Match yours to the job description to grab their attention. Create a bulleted list of hard skills, like customer service, phone order processing and inventory management, and soft skills, like conflict resolution, collaboration and time management. If this is your first job as a hostess, you can include transferable skills from other employment, volunteering and even an academic project.
Create your work history section in reverse chronological order. Start with your most recent employment and add the company name, location and dates of employment on each entry. For every job, include three measurable accomplishments, like management recognition for cleanliness, amount of timely reservation handled and special events you assisted and organized.
If this is your first job, you can include other relevant work experience, like volunteer experiences and community service.
Use bullet points to create your hostess resume education section. Include the educational institution’s name, the degree and graduation year. Omit the graduation date if it has been over 10 years. If you did not attend college, list your high school and any other post-high school course you’ve completed.
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Action words for a stand-out hostess resume
Add confidence to your accomplishments and show your strength as a candidate with action words. Combine action words with your quantifiable accomplishments to make a great impression.
Here’s a short list of action words for a hostess resume:
Build a professional resume for a hostess quickly with the help of our Resume Builder. It has all the tools you need, from editing to step-by-step guidance. Consider the expert suggestions and download the product once you’re satisfied with it.
Top skills for a hostess resume
Save that hostess job description for your resume and use it to carefully match the required skills to the skills that fit you. Take your time to know the brand and include your hostess skills that could be beneficial to the company and brand.
Your skills might include:
- Dining room management
- Excellent verbal communication
- Cash handling skills
- Point of sales software
- Customer service
- Seating arrangement and organization
- Inventory management
- Time management
Certifications for hostess resume
Certifications can strengthen your resume and set you apart from the pool of candidates. Pursuing one lets a hiring manager know your knowledge and commitment.
These are a few certifications to consider for your customer service representative resume:
- Certified Guest Service Professional (CGSP)
- Certified Food Manager (CFM)
- Certified Restaurant Server (CRS)
Hostess resume FAQ
1. What to put on a resume for a hostess?
Start writing by matching the hostess job description with your resume. Include your strongest skills and best accomplishments that align with the job description. Start with the essentials five sections:
- Contact information
- Personal statement or professional summary
- Work history
Once you’ve ensured the information is accurate, feel free to include optional additional sections like:
- Certifications and licenses
- Volunteer experience
- Industry related hobbies and interests
For more guidance, use our hostess resume sample to start and move on to our Resume Builder for a fast, easy and professional resume.
2. How to write a resume summary for a hostess?
To write a resume summary, think about what you want the reader to know about you. If this was the only section the recruiter could read, what would they learn about you? Make it memorable by including your years of experience, an achievement that shows what you bring to the table and your strongest skill.
Skilled hostess with five years of experience in the local restaurant industry with experience in Restaurant365. Managed 45+ reservations during peak days. Recognized by management for cleanliness and timeliness.
3. What’s the right format for a hostess resume?
The right resume format will vary according to your years of experience.
- Use the functional resume, if this is your first job or if you have under three years of experience. It will focus on your skills.
- Use a chronological format if you have over a decade of experience. It focuses on your extensive experience while including the skills learned along the way.
- Use the combination format, if you have between three and nine years of experience. It will balance both your skills and experience.
Do’s and don’ts for building a hostess resume
- Use measurable achievements to describe your abilities and experience as a hostess.
- Use action words to make an impact on your hostess resume.
- Tailor your resume to your target hostess job.
- Use keywords from the job description throughout your hostess resume.
- Format your hostess resume so that it is easy to read by ATS software and human eyes.
- Lie about your hostess experience and skills.
- Boast that you’re the “best hostess ever.”
- Include irrelevant personal information, such as your ethnicity and age.
- Add skills and experience not pertaining to a hostess.
- Forget to proofread. A hostess resume with errors is unprofessional and will be discarded.
Top 4 tips for acing a hostess interview
Research the prospective employer before your interview.
When applying for a job, it is always a good idea to make time and learn about the potential employer. Research their history, values and mission before your interview. Your knowledge will help you prepare a better application and confidently answer interview questions. Plus, a glimpse of the company culture will give you an idea of what to expect on arrival so that you can feel confident.
Practice at home.
Prepare for your interview by practicing at home. Start by reviewing the most common interview questions, such as:
- What Have You Accomplished That Shows Your Initiative and Willingness to Work?
- Describe a Time When You Needed to Cope With a Stressful Scenario.
- What Kind of Supervisor Do You Work Best for?
Practice a mock interview with the help of a friend or relative. Your interview partner can ask you possible interview questions and provide feedback on your answers, tone and body language. This preparation will help create a smoother interview experience.
Pro tip: Practice in front of a mirror. Look at your facial expressions and body language.
Be proactive and ask questions.
As a rule of thumb, have at least three questions prepared for the end of your interview. This shows your enthusiasm and interest in the role. As an added bonus, questions will help you determine if this role or company is the right fit for you.
Here are a few examples of questions to get you started:
- What are the expectations for this role?
- What is the day-to-day like?
- What tools do you provide your employees to better serve customers?
- How do you protect your staff from difficult customers?
- What is the career path for a hostess at this restaurant?
Round up your references.
As you start applying, reach out to former managers and previous colleagues to be potential references. Explain to them where you are in the process and when they could expect to be reached. Don’t forget to ask if they could write a letter of recommendation for you. While not as common, it is still a possibility to be asked for one.
If this is your first job, you can request a reference from a mentor, former professor, community leader, volunteer coordinator, someone who can vouch for your skills.