If you want to land an airline ticketing agent position, you will need a resume that shows off the best of what you have to offer an employer. Competition can be fierce, which is why it is so important to have a marketing document–your resume–that stands out. Include your skills and experience in a resume format that will put your information in front of the decision makers to increase your odds of getting hired.
As an airline ticketing agent, you need to balance customer service with industry policies in a way that keeps customers happy and safe You want to let employers know that you are skilled at customer service, while also being assertive enough to enforce the rules. List your customer service abilities and assertiveness in the Highlights section of your resume to make certain they will be noticed by hiring managers.
Use our airline ticketing agent resume templates to help you write the perfect resume for your job search.
Airline Ticketing Agent Resume Questions
There are several things you can do to convince hiring professionals to take a closer look at your document. Begin by tailoring each submission to the job you’re applying for with steps such as including industry-specific keywords, especially those from the job description.
Next, use a header with your name, contact information, and professional website. Keep formatting simple, but you can increase the size of your font and set the header apart with a line. Try to back up as many skills possible with metrics, such as percentages. Check out our airline ticketing agent resume sample to see how an applicant might share “stories” to showcase skills. Always be sure to proofread your document.
The objective statement is a thing of the past. Rather than telling potential employers what you hope to see, it’s time to use a summary statement that quickly convinces hiring managers to give you a closer look. Begin by stating who you are in your professional capacity, such as a “thorough airline ticket agent” from our airline ticketing agent resume sample. Keep the statement short and pitch your best qualities. This is your chance to really show off your professional accomplishments and describe the reasons you would be best for the open position.
Include your relevant computer abilities in the skills section of your document. Choose computer programs and hardware that the position is likely to utilize, but not those that are obvious. For example, employers from many industries expect you to be familiar with office telephone systems; instead, focus on specific airline software platforms.
When you include these abilities in your skills and work experience section, quantify the examples with hard numbers, such as sharing how many customers you helped in a day, or the percentage of increased performance you achieved.
Airlines of all sizes tend to use Applicant Tracking Systems to rank applications based on established criteria. If your document doesn’t satisfy criteria, your resume may never make it in front of hiring personnel. Your first step toward optimizing your document is to proofread carefully. Misspelled words and mistakes in your grammar could set you back. Next, simplify your page, removing fancy borders, unnecessary font changes, and shading. Stick to professional fonts, such as Arial, Courier, and Tahoma. Include keywords and phrases from the job description, and weed out any information that isn’t relevant to the position.
Ideally, your document should be one page. It is okay to go on to a second page but hiring managers usually don’t spend much time on each application, so they may not even turn to the following page. Refer to our airline ticketing agent resume sample for examples of bullets and short phrasing that are concise and impactful. Our resume builder tools offer the instruction you need to create a customized document for each company to which you send an application.
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