Table of Contents
Featured resume example: case manager
Name: GLENN PATTERSON
Address: City, State, Zip Code
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
- Identified care needs of at least 25 cases per month and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Partnered with physicians, social workers, activity therapists and nutritionists to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Reduced care costs by 7% without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Used evidence-based practices such as motivational interviewing to create individualized service plans for over 200 clients.
- Educated families and community members about domestic violence, including its impact on children.
- Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
- Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
- Educated potential participants on available services and processes to engage in program.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Documentation proficiency
- Needs assessment
- Client privacy
- Records management
- Progress evaluations
- Strong communication
- Interdisciplinary collaboration
- Social services coordination
- Minored in Psychology
Top 4 characteristics of a best-in-class case manager resume
- Summary Use the summary as a marketing statement for yourself, highlighting your expertise in case management and your most important individual work accomplishment. Mention indispensable skills for the position, like “proven ability in conflict resolution” or “excellent advocacy skills.”
- Skills Analyze the job description of the specific job post you are applying for and look to apply key requirements and skills to your resume. For example, if you come across phrases like “adept in multitasking and time management,” “efficient decision-making skills” or “excellent in risk stratification,” look to highlight your own associated skills.
- Work History Focus on work experiences relevant to this job position. Don’t forget to mention collaborative phase management, and give examples of how you’ve successfully provided care plans, followed up and completed open cases, provided relevant resources, and achieved a high rate of client satisfaction. You should look for internships in clinics or agencies associated with social work.
- Education Case management requires you to have a minimum of a bachelor’s degree in social work, with plenty of supervised experience as a caseworker, as well as a state-certified license. Include these credentials, along with any degrees in related areas such as nursing, psychology or counseling. Show you’re well-trained in social work principles and procedures.
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Find the right template for your resume
In need of a layout for your resume? Below are some professionally-designed resume templates that perfectly match this job role.
This design focuses on your professional skills. The two-column presentation and shaded header offer a distinct look.
This layout strikes the perfect balance between your skills and your work history, with a prominent, eye-catching font for the applicant’s name.
The color header and box treatments for each section header make your information easily scannable.
Case manager resume FAQ
1. What are the skills you should emphasize for this specific job?
- Excellent interpersonal skills
- Client assessment and support
- Problem-solving abilities to stratify risks and formulate care plans
- Care plan implementation and management
- Conflict resolution
- Understanding of legal, medical and social service resources
- Expert in database management, spreadsheets and word processing software
2. What are some of the training and certifications that you can take to fit this profile?
In addition to a bachelor’s degree in social work and supervised experience as a caseworker or social worker, look to feature further studies in related fields such as nursing or psychology. For advanced career opportunities, aim for a master’s or PhD degree in social work, and get specialized training for different areas of case management like nursing, medical, social, mental health, substance abuse, juvenile care, geriatrics, forensics and law.
3. How should you format your resume?
As an entry-level job seeker, aim for a functional format, which focuses extensively on professional skills and qualifications rather than your experience. For a mid-level position, can use the combination format, which features relevant skills and work history that complement each other. Use the chronological format for senior-level positions, with a primary emphasis on work experience and career growth.
4. How should you craft your resume if you’re looking to take the next step forward in your career?
To accelerate your career, look to feature initiatives that go beyond standard case manager work in your resume. Broaden your experience and skill set by working in diverse settings, such as in a health clinic or government setting. Gain a thorough knowledge of the Board of Behavioral Sciences’ regulations and National Association of Social Workers’ Code of Ethics, and stay updated on trends in the field. If you are a member of reputable social work and mental health groups, mention these affiliations in your resume, and take advantage of them for professional networking.
5. What should you NOT put in your resume?
Don’t include irrelevant job experiences that don’t align with the position you are seeking. Babysitter work might include skills that can be applied to a child case management post, but your painting skills won’t make an impact. Eliminate all skills and unnecessary information that takes up space but doesn’t contribute to your value proposition.