Front Desk Clerk Cover Letter Example + Tips

A front desk clerk is one of the busiest people in a hotel or resort during the day. Among the responsibilities of a front desk clerk are checking in guests, answering incoming phone calls from inside and outside the hotel, arranging to help guests get to their rooms, arranging to have housekeeping or maintenance respond to customer requests and assist customer with reservation issues.
The front desk clerk becomes the focal point for many of the departmental workers and managers in a hotel. The front desk clerk is also considered to be the face of the hotel by guests, which is a tremendous responsibility.

A front desk clerk is privy to all of the confidential client information and is often responsible for deflecting phone calls and uninvited guests from celebrity visitors. One of the perks of being a front desk clerk is being able to use the hotel or resort facilities at a discounted rate on your days off. There is also tremendous potential for advancement for any hotel front desk clerk who shows professionalism and dedication.