Schools and Education
What’s needed: Health services managers must have at least a bachelor’s degree and a master’s is expected for many positions. A health administration major prepares the student for entry-level positions although other majors are acceptable. At the graduate level schools offering degrees in publicWest Palm Beach health or health administration are the most common. However more MBA and public administration programs are offering healthcare concentrations and have become popular options.
What you study:
Study topics include:
- Accounting and finance
- Human resources management
- Health information systems
- Healthcare law and policy
- Public health
- Business administration
- Strategic planning
What courses you’ll take
Below are examples of courses that you’ll likely take as a health administration or health care management student.
|Introduction to Health Administration||Introduces the field of health care management including topics such as: history of the field; governing boards; types of marketing in health care; understanding finance systems as used in health care; information systems; human resources; knowledge of hospital plant systems; planning as part of health care administration;and career path options.||Provide a base line level of knowledge and understanding of the health care management profession and the health care industry that students can apply to later studies.|
|Quality Management in Health Care||Looks at the processes involved in maintaining operational quality in health care operations. Topics can cover: past present and future evolutions in health care quality management; risk management strategies; developing programs for continuous improvements; coordination of efforts across departments; impacts of government legislation on quality improvement programs; applying data and statistics; patient safety systems; and quality management reporting systems.||Prepare students for minimizing risk and improving the outcomes through quality management of their health care organizations.|
|Financial Management in Health Care||Covers a range of financial topics relevant to health care organizations such as: financial statements; short-term vs. long-term assets and liabilities of health care firms; valuation of health care firms; direct vs. indirect costs; cost-benefit analysis; project risks in health care; external financing considerations; costs of capital for non-profit health care providers; working capital; endowment investments; and finance’s roles in strategic health care planning.||Give students a foundation for understanding and applying financial management concepts and techniques in the health care industry.|
|Accounting in Health Service Organizations||Shows the application of accounting principles and practices common in health care facilities and agencies. Reviews cost accounting concepts and techniques including: control and measurement of costs; budgeting; and financial-based decision making.||Facilitate an understanding of health care industry accounting as it applies to management decisions.|
|Health Care Marketing||Examines elements of marketing health care services such as: price; product; promotion; marketing communications; distribution channels; competition; and customer satisfaction.||Introduce students to marketing concepts and skills in the health care services industry enabling them to more effectively take on leadership roles in strategic planning and marketing initiatives.|
|Health Information Systems||Studies review underlying information technologies and their roles in supporting health care operations and management decisions. Topics can include: computer hardware; basics of IT such as e-commerce Internet Intranets and relational databases; data analysis using tools like spreadsheets and databases; file management; electronic medical record systems; insuring accuracy and completeness of data; integration of data between entities such as payers researchers and policy agencies; and privacy confidentiality and security in the context of government HIPPAA regulations.||Develop an understanding of information technology and its roles for management within health care settings.|
|Health Care Human Resources||Covers organization behavior and human resources subjects such as: employee behavior; employee motivation; use of groups and teams; measuring performance of staff members; communication; conflict management; recruiting; employee retention; and training.||Build an understanding of behavior at individual and organizational levels to help students better lead and manage their health care operations.|
|Ethics and Law in Health Services||Reviews ethics and professional considerations for health care managers including: standards and codes of behavior; patients’ rights; bioethics; and the roles of ethics committees and consultants. Legal topics can include: applicable Federal and state regulations; corporate legal risks; legal constraints; liability; worker safety; director/trustee roles; credentialing and peer review; negligence; confidentiality of patient records; abortions; AIDS and the right to die.||Ready health care managers to navigate ethical and legal issues in their daily and strategic decision making.|
Introduces the work of health services managers. Created for the US Dept. of Labor.
Certifications and Licensing
Administrators of nursing care facilities must be licensed and some states also license assisted-living facilities managers. Requirements vary and generally include completion of a state training program and exam. Other areas of healthcare management are not licensed.
Certification is voluntary and offered by various organizations as part of professional development. Healthcare executives can become board certified in healthcare management through the American College of Healthcare Executives. Long-term care administrators can also earn credentials from the American College of Health Care Administrators.
Full-time versus part-time:
Most health services managers work a regular full-time week. They may work overtime on short notice to manage crises or meet deadlines. As facility representatives they may travel to professional meetings or events.
Health services managers work in offices within a variety of healthcare settings. Facilities include hospitals medical practices and clinics. In many positions managers spend time interacting with staff in various departments or visiting other sites.
- U.S. Department of Labor Occupational Outlook Handbook – The site provides an informative overview of the broad healthcare management field. It describes common roles facility settings and the social factors fueling the profession’s growth. To learn more about opportunities also visit sites that focus on health services management.
- American College of Health Care Administrators – The ACHCA is a nonprofit professional organization for long-term care administrators. The site has a career section where you can create job alerts and post your resume. It also explains certification options in long-term care.
- American College of Healthcare Executives – The nonprofit professional organization ACHE sponsors this online guide to health management careers. The site’s extensive resources include job profiles video interviews with healthcare executives and tips on planning your education.
- Association of University Programs in Health Administration – The AUPHA is a nonprofit consortium of schools and other stakeholders committed to advancing education in healthcare administration. The site’s student resources section lets you search for programs at all educational levels and apply to graduate programs through a centralized service. It also lists available scholarships and fellowships.
Salaries by City
See typical salaries and ranges for this career below*. Shift click to sort by more than one column — for example first shift-click on state and then shift-click on salary to find best and worst salaries in each state.
|State||City / Region||Typical Salary||Salary Range||Job Count||% of All Jobs|
|AL||Anniston – Oxford||$71710||50||0.12%|
|AL||Auburn – Opelika||$82850||70||0.14%|
|AL||Birmingham – Hoover||$89450||700||0.14%|
|AL||Florence – Muscle Shoals||$93810||50||0.10%|
|AR||Fayetteville – Springdale – Rogers||$69580||240||0.12%|
|AR||Little Rock – North Little Rock – Conway||$78970||860||0.26%|
|AZ||Lake Havasu City $ Kingman||$90740||210||0.47%|
|AZ||Phoenix – Mesa – Glendale||$92040||4940||0.29%|
|CA||Bakersfield – Delano||$102080||450||0.16%|
|CA||Hanford – Corcoran||$88350||60||0.17%|
|CA||Los Angeles – Long Beach – Glendale (Metro Area)||$104660||7160||0.18%|
|CA||Madera – Chowchilla||N/A||90||0.24%|
|CA||Oakland – Fremont – Hayward (Metro Area)||$107600||2580||0.27%|
|CA||Oxnard – Thousand Oaks – Ventura||$93980||510||0.18%|
|CA||Riverside – San Bernardino – Ontario||$105070||2110||0.18%|
|CA||Sacramento – Arden – Arcade – Roseville||$122210||1680||0.21%|
|CA||San Diego – Carlsbad – San Marcos||$109450||2460||0.20%|
|CA||San Francisco – San Mateo – Redwood City (Metro Area)||$112130||1670||0.17%|
|CA||San Jose – Sunnyvale – Santa Clara||$130310||1500||0.17%|
|CA||San Luis Obispo – Paso Robles||$95540||160||0.16%|
|CA||Santa Ana – Anaheim – Irvine (Metro Area)||$104300||2150||0.15%|
|CA||Santa Barbara – Santa Maria – Goleta||$112140||210||0.12%|
|CA||Santa Cruz – Watsonville||$112260||130||0.15%|
|CA||Santa Rosa – Petaluma||$111490||360||0.21%|
|CA||Vallejo – Fairfield||$115950||330||0.27%|
|CA||Visalia – Porterville||$83320||150||0.12%|
|CO||Denver – Aurora – Broomfield||$102450||1700||0.14%|
|CO||Fort Collins – Loveland||$96700||230||0.17%|
|CT||Bridgeport – Stamford – Norwalk||$98260||690||0.17%|
|CT||Hartford – West Hartford – East Hartford||$95790||1770||0.32%|
|CT||Norwich – New London||$90650||320||0.25%|
|DC||Washington – Arlington – Alexandria (Metro Area)||$97340||4410||0.19%|
|DE||Wilmington (Metro Area)||$95520||630||0.20%|
|FL||Cape Coral – Fort Myers||$87000||310||0.15%|
|FL||Crestview – Fort Walton Beach – Destin||$86440||70||0.09%|
|FL||Deltona – Daytona Beach – Ormond Beach||$85490||190||0.13%|
|FL||Fort Lauderdale – Pompano Beach – Deerfield Beach (Metro Area)||$107330||980||0.14%|
|FL||Lakeland – Winter Haven||$87370||160||0.08%|
|FL||Miami – Miami Beach – Kendall (Metro Area)||$95440||1230||0.12%|
|FL||Naples – Marco Island||$99860||170||0.15%|
|FL||North Port – Bradenton – Sarasota||$84150||300||0.12%|
|FL||Orlando – Kissimmee – Sanford||$85490||1340||0.13%|
|FL||Palm Bay – Melbourne – Titusville||$87600||270||0.14%|
|FL||Panama City – Lynn Haven – Panama City Beach||$86240||80||0.12%|
|FL||Pensacola – Ferry Pass – Brent||$90270||170||0.12%|
|FL||Port St. Lucie||$80290||180||0.15%|
|FL||Sebastian – Vero Beach||$74770||60||0.13%|
|FL||Tampa – St. Petersburg – Clearwater||$91670||970||0.19%|
|GA||Athens – Clarke County||$91420||180||0.24%|
|GA||Atlanta – Sandy Springs – Marietta||$82530||4490||0.20%|
|GA||Augusta – Richmond County||$74230||530||0.26%|
|GA||Hinesville – Fort Stewart||$80270||50||0.28%|
|IA||Davenport – Moline – Rock Island||$73660||550||0.31%|
|IA||Des Moines – West Des Moines||$73890|