Resume Templates: Customer Service

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MICHAEL WILLIAMS
SUMMARY


1235 Street, Los Angeles, CA 99999 | C: (333) 333-3333 | example-email@email.com


Multifaceted professional and Reserve Officers’ Training Corps (ROTC) cadet. Passionate and determined to build market presence by working closely with clients to match their specific needs with promoted products. Enthusiastic and articulate communicator, adept at cultivating ties with key decision-makers, influencing them to realize the benefits of specialized product lines and become loyal clients. Strong ability to build long-term business alliances and use client satisfaction and loyalty as a competitive advantage. Track record of success in an ultra-competitive, high-pressure selling environment. Bilingual in Russian and Ukrainian.


HIGHLIGHTS
Customer service expert Cash handling Courteous demeanor Risk management expertise Detail-oriented Analytical Relationship management Decision making Time management Strong organizational skills Seasoned in conflict resolution Expert in MS Office Suite


EXPERIENCE
08/2009 to 08/2011 Customer Service Representative Snowflake Laundromat – Brooklyn, NY Supported the business owner in the running of daily operations. Assisted patrons in the use of laundry equipment. Accurately determined laundering costs and processed payments. Maintained a clean and hygienic environment. Prioritized and multi-tasked in a challenging, fast-paced environment.


EDUCATION
2015 Associate of Arts: Economics Stony Brook University – Stony Brook, NY Reserve Officers’ Training Corps (ROTC) Cadet Leadership Development and Assessment Course (LDAC), 2014 The West Point Cadet Field Training (CFT), 2013 Innovator and captain of the Ranger Challenge Team, Stony Brook University Member of both the rugby and running clubs, Stony Brook University


INTERESTS/ACTIVITIES



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