Shift Leader Trainee Resume Sample


Finding the best new job can be stressful, but creating a resume that shows off your abilities can make things a lot easier. A stellar resume can help you land the job you want and advance your career goals. This powerful tool enables you to show off your certifications, skills, and experience in a meaningful way that will impress potential employers.

No shift leader trainee resume is complete without a mention of your customer service experience. Do you know what it takes to help customers get the answers they need? Are you great at resolving conflicts involving clients? Highlight this experience on your resume so potential employers know that you’re comfortable working in a variety of situations.

Are you ready to get started crafting your new resume? Take a look at our shift leader trainee resume templates for more information and ideas for how you can take your resume to the next level.

Shift Leader Trainee Resume Sample

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Zoey Nelson

1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337


Experienced retail professional adept at problem solving, customer service and hiring and training hardworking, quality staff. Proactive, creative, and customer-focused with 10-year history of success that includes management experience. Proficient in sales development and seeking Shift Leader Trainee position.


Training and development
Sales coaching
Strategic planning

Customer service
Inventory management
Employee relations


January 2011 to Current
Travel Safe New Cityland, CA
Retail Clerk

Run cash register on overnight shift for largest convenience store and truck stop in area.
Ensure merchandise is neatly displayed, well stocked, and correctly priced.
Facilitate customer service by completing purchases quickly, answering questions, and suggesting promotional items for purchase.
Assist management with buying recommendations based on customer comments and preferences.
Create effective displays to drive sales and move selected merchandise.
Suggest employee relations improvements that have reduced employee turnover on all shifts.
Train new employees and mentor through probationary period.

March 2005 to February 2011
Petunia’s St. Petersburg, FL
Assistant Manager

Supervised all employees, inventory management, and customer relations.
Developed employee handbook to codify many unwritten procedures regarding time off, breaks, behavior, and other important information.
Wrote employee schedules, approved requests, and resolved grievances.
Arranged deliveries and facilitated customer service.

August 2004 to February 2005
Petunia’s St. Petersburg, FL

Processed customer payments by cash, check, and credit card.
Totaled purchases and applied sales discounts.
Answered in-person and telephone business inquiries and referred customer service issues to management.


2017 University of California New Cityland, CA
Bachelor of Science Business Administration