301 Treat Rd., Madison, WI 54891 | C: 755-555-5555 | firstname.lastname@example.org
Driven and committed clinical and department director with over 20 years of experience as part of an interdisciplinary team to improve quality measures, state survey outcomes, and census development. Current administrator’s mentee and acting administrator for 10 years while still executing dietitian and dietary manager responsibilities. A licensed nursing home administrator seeking to leverage background into a nursing home administrator role.
Crisis management and patient care HIPAA guidelines Staff training and development State/federal survey process management Medicare reimbursement Medicaid and managed care Confident public speaker Budgeting and fiscal accountability
Recruit, manage, and train 6 non-clinical employees on the feeding assistance program, organizing classroom training sessions with the occupational therapist. Mentor inter-departmental peers for promotional success/goal achievement, developing a care team consistently ranked among top in region for key clinical performance (deficiency-free survey). Chair the quality assurance and process improvement commission, overseeing building problems, employee retention issues, and safety concerns for corrective actions. Awarded manager of the year for outstanding performance for 6 out of 7 years of program.
Dietitian/Nursing Home Administrator Substitute 11/1995 to Current Ashland Health and Rehabilitation Center-SAVASC Ashland, WI Improve medical and community initiative relationships, providing quality assessments and process developments for implementation. Serve on board of directors, partnering with members to create business development plan, establish bylaws, and author employee handbook. Streamline operational efficiencies, supporting fiscal and regulatory activities including healthcare law monitoring, annual budgeting, and monthly employee performance evaluations. Mitigate risk, ensuring compliance with reimbursement, legal, regulatory, and accreditation standards. Oversee entire facility, planning, directing, and supporting administrative, clinical, HR, and customer service for programs and services. Boost patient and staff care satisfaction ratings, supporting the grievance process for residents, patients, and employees. Manage all aspects of state/federal government survey processes, completing required forms and documents in accordance with regulations. Increase quality control measures, ensuring safe, clean, comfortable, and appealing facility environment for residents, patients, visitors, and staff.
Education and Training
Bachelor of Science: Dietetics University of Wisconsin Relevant coursework includes geriatric nutrition Stevens Point, WI