Server Resume Sample

Server Resume Sample


Violet Meyer 1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: example-email@example.com Summary Enthusiastic Server with seven years’ experience in hotel environments. Proficient in working collaboratively, maximizing satisfaction, and exceeding restaurant standards. Able to build rapport quickly with peers and customers alike. Holds current California Food Handler’s card. Highlights Exceptional interpersonal ability Skilled at customer service Proficient salesperson Hardworking and reliable Point of Sale (POS) system operation Follows food safety regulations Conflict resolution ability Trained in bartending Leadership skills Mentor new employees Experience March 2011 to Current San Miguel Hotel and Spa New Cityland, CA Server Oversee work of junior staff members and mentor to improve performance. Proficiently manage tables while keeping an eye on food deliveries, seating loads, and customer service issues to inform management or host staff of problems. Work collaboratively with team to ensure all customer needs are met and restaurant standards of service are maintained. Train new servers on safety, food handling, and customer service protocols. Assist management with customer service issues, staff concerns, and duty assignments. June 2008 to February 2011 Wallace Hotel New Cityland, CA Server Kept tables clean and free of trash, and cleaned dining areas in between guests. Helped host staff arrange tables, manage seating, and handle service issues. Managed an average of 6 tables, and covered up to 12 at once as needed due to volume or short staffing, while maintaining customer service standards. Consistently followed hotel and restaurant protocols, quality assurance standards, and all regulations. Anticipated guest needs and addressed all requests promptly. August 2006 to May 2008 Jaeger Bed and Breakfast New Cityland, CA Server Explained menu items to guest and offered information about specials. Took orders and delivered to kitchen staff, including any special requests. Monitored tables and visited at appropriate times to handle requests, deliver items, and fill drinks. Filled in for bartending staff as needed and frequently made drinks for table customers. Earned two Employee of the Month awards. Education Professional Bartending School of New Cityland New Cityland, CA Completed training program as a Qualified Bartender

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