Resume Templates: Sales Operation Manager


123 Boulevard Dr., Townsville, CA 99999 | 987.654.3210 |

A forward-thinking retail leader with extensive experience in store level management and creating/communicating corporate project initiatives to develop employee rapport. Adept multi-tasker with over 18 years of experience in problem solving, customer service, and hiring/training a customer service-focused staff. An inventory control, sales, and cost reduction specialist seeking to leverage background into a retail management role with a progressive organization.


Succession planning Multi-channel retail Inventory management Assortment planning

Replenishment and forecasting New product delivery Financial analysis and P&L Marketing and sales strategies

Sales and Operations Generated over $90M in annual sales by implementing successful marketing strategies. Reduced shrinkage by 0.7%, maintaining a 10% of sales-to-refill inventory count. Exceeded search-and-send value by 4.8% of total sales, securing $300K in volume. Recognized for top 5 performance in best engagement improvement for annual volume of over $50M. Outperformed company-in-sales plan by 0.8% and the district/region/company for 6 consecutive seasons. Achieved 100% of new account goal, securing 14,000 new customers into credit program. Surpassed district/region/company by 4.1% of sales for 4th consecutive season, achieving profit plan YTD at end of Q2FY14. Leadership Developed top talent, identifying, mentoring and overseeing promotions for 3 store executives into VP management positions. Supervised 37 executives with 7 direct reports, and 732 peak season associates, ensuring effective merchandising collaboration to achieve sales, margin, and turn-to-plan results. Advanced to corporate-wide strategic leadership program, awarded to only top 3% for program initiation. Earned store manager of the year in bay area south district and regional merchandise manager of the year for western district. Realized for best sales performance to plan and best new account performance plan in western division.