Operations Manager Resume Guide + Tips + Example

Nilda Melissa Diaz by Nilda Melissa Diaz, Career Advice Contributor
Updated on March 07, 2023
 • Rated 4.5/5 Stars

Propel your career as an operations manager with an impressive, striking resume. Our guide will help you write a resume with tips, what to include, and how to save time with our Resume Builder. You’ll be done in no time.

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Operations manager resume (text version)

Sasha Swift

Milwaukee, WI 53201
555 555 555
(555) 555-5555
example@example.com

Skills

  • Risk analysis and management
  • Budgeting and forecasting
  • Project development and life cycle
  • Workflow planning
  • Management information systems
  • Cost reduction strategies
  • Contract review and recommendations
  • Conflict resolution

Education

Milwaukee Career College Milwaukee, WI
BBA Business

Professional Summary

Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization’s budget low including operations, maintenance and labor costs.

Work History

December 2016 – Current
FRG Technologies – Milwaukee, WI
Operations Manager

  • Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
  • Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
  • Maximize productivity and management systems by establishing specific goals and managing operations.
  • Plan, organize and direct distribution operations to ensure optimal return on investment for the company.

June 2014 – December 2016
Addison Group – Milwaukee, WI
Assistant Operations Manager

  • Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

September 2011 – May 2014
GitHub – Milwaukee, WI
Operations Associate

  • Managed daily office operations, including 25 client accounts, supply inventory and record management.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Developed recordkeeping systems for 100 employees’ records and company documents to optimize operations and reduce project lags.

5 essentials of an operations manager resume

  1. Contact details

    An  important section that makes you reachable. Include your full name, city, state and ZIP code. Below, add your phone number and email address. If you have a LinkedIn profile, professional website or profile on an industry-specific networking website, add it in this section.

  2. Personal statement

    A personal statement, also called the professional summary, is your introduction to the hiring manager. In five sentences, they should know: your strongest skills, years of experience, and  best professional accomplishment. If you’re unsure what to include, use the job description as a guide.

  3. Skills

    Skills tell the recruiter and hiring manager what you know and how you work. The skills section should reflect your knowledge and strengths. 

    Remember to include skills from the job description. 

    If you have no experience, include transferable skills from other internships, research work and volunteering.

  4. Work history

    Include your work history in reverse-chronological order. Add the name of your current and previous employers, the location of the workplace, and dates of employment. Under each job, using bullet points, include three measurable achievements. These are the achievements  you can quantify, for example, a reduction in budget operation, an increase in inventory, amount of partnerships created with other r organizations, and so on. 

    Don’t worry if you have no management experience. You can include other types of relevant work experience to show your knowledge and expertise.

  5. Education

    Use a bulleted list to showcase your education. Include the school or institution’s name, the degree obtained, and the graduation year. If it has been more than a decade, skip the year. Include any academic accomplishments under each school, like research, special projects, scholarships and more.

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Action words for a stand-out operations manager resume

Action words give power and oomph to your accomplishments. Using action verbs on your resume will propel it to the next level and showcase your accomplishments. 

Check out a few action verbs for an operations manager resume:

  • Arranged
  • Administered
  • Managed
  • Operated
  • Oversaw
  • Streamlined
  • Revitalized
  • Collaborated
  • Adjusted
  • Increased
  • Planned
  • Assessed
  • Secured
  • Prioritized
  • Improved

Combine these action words with a resume builder to create a strong resume for an operations manager. The builder  will provide expert suggestions and guidance to craft a powerful operations manager resume in no time.

Top skills for an operations manager resume

Operations managers keep businesses running smoothly. They are multi-taskers, handling employees, daily operations, and customers’ expectations. Your resume must include skills that show your business acumen and ability to manage people. 

A few skills to include in your operations manager resume are:

  • Collaboration
  • Team building
  • Strategic planning
  • Data analysis
  • Time management
  • Organization
  • Adaptability
  • Budget management
  • Risk analysis
  • Data processing
  • Active listening
  • Customer service
  • Communication
  • Relationship management
  • Delegation

Certifications for a business operations general manager resume

Certifications add value to your resume by reinforcing your expertise and skills. You can include required and optional certifications to your business operations manager resume. 

  • Project Management Professional (PMP)
  • Business Operations Certificate Level 1
  • Operation Management Certificate
  • Operations and Supply Chain Management Certificate
  • Certified in Planning and Inventory Management (CPIM)

If you have more certifications that are relevant to your industry, remember to add them here.

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Operations manager resume FAQ

  1. 1. What does a business operations manager do?

    A business operations manager keeps a business running smoothly and efficiently. They streamline processes, measure efficiency, establish and monitor KPIs and business results, manage budgets and guide teams.

  2. 2. What is a business operations manager salary?

    According to the U.S. Bureau of Labor Statistics (BLS), the business operations manager can range from $43,260 to $151,750. Business operations managers work in all industries, from consulting services to tech companies to wholesalers. The salary will vary depending on which industry. 

  3. 3. How can I create a good business operations manager resume?

    To create a good business operations manager resume, you must include the five primary sections:

    • Contact details
    • Professional summary
    • Work history
    • Skills
    • Education

    You can include optional sections like:

    • Certifications and licenses
    • Volunteer work
    • Hobbies

    Make an impact on the recruiter by tailoring your resume to the job description, and including skills and achievements that could benefit the employer. Remember to always check the grammar and spelling before sending your resume. 

    You can always include a cover letter with your resume, which will expand on essential achievements and address  concerns about your career, like an employment gap.

Do’s and don’ts for building an operations manager resume

  • Use measurable achievements to describe your operations manager abilities and experience.
  • Use action words to make an impact on your operations manager resume.
  • Tailor your resume to your target operations manager job.
  • Use keywords from the job description throughout your operations manager resume.
  • Format your operations manager resume so that it is easy to read by ATS software and human eyes.
  • Lie about your operations manager experience and skills.
  • Boast that you’re the “best operations manager ever.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience  not pertaining to being an operations manager.
  • Forget to proofread. An operations manager resume with errors is unprofessional.

Top 4 tips for acing ana operations manager interview

  1. Learn about the company before your interview.

    Before the interview, make time to learn about the company, its values, missions and goals before the interview. Doing this will help you prepare  for the interview. It will also show the hiring manager that you are genuinely interested in becoming an employee and  are a committed and prepared candidate.

  2. Practice at home.

    Continue your preparation by practicing at home. Research the most common interview questions. For example:

    Perform a mock interview with the help of a friend. Tell them to ask interview questions and provide feedback on your answers. Write down the answers and continue to practice on the days leading up to your interview. Practice in front of a mirror to work on your body language.

  3. Prepare questions for your interview.

    Make a list of at least three questions to ask your interviewer at the end of your conversation. The interview works both ways: You also get to know the company. Take this opportunity to learn more. 

    Here are some examples to help you get started:

    • What is the day-to-day like?
    • What challenges did the company face during the pandemic?
    • Why did you decide to work for this company?
    • What are the expectations for this role?
    • Is this a new role? If yes, why was it created?
    • What am I not asking that I should?

    Remember to keep a conversational, yet professional tone. Adjust the questions as needed.

  4. Gather your references.

    Since you’re prepping for the interview, start gathering your references. Speak with previous employers and colleagues and ask them to be your references. Let them know where you are in the interview process, and alert them when they should expect a phone or email. If possible, request a recommendation letter. Remember that your recommendations should be able to vouch for your work and skills. 

    If you do not have experience, request references from volunteer coordinators, classmates and professors.

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Nilda Melissa Diaz

Nilda Melissa Diaz

Career Advice Contributor

Nilda Melissa Díaz is a Career Advice Writer. She has worked for the Washington Post, Stringr, and Latina Style Magazine. She has a master's in journalism from Columbia University and is a member of the National Association of Hispanic Journalists.

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