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Featured Resume Example: Operations Manager
Name: SASHA SWIFT
Address: City, State, Zip Code
Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization’s budget low including operations, maintenance and labor costs.
- Risk analysis and management
- Budgeting and forecasting
- Project development and life cycle
- Work flow planning
- Management information systems
- Cost Reduction Strategies
- Contract Review and Recommendations
12/2016 to 02/2019
Company Name, City, State
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 8-member management team with related direct reports.
- Amplified organizational quality standards by delivering 18% increased quality during a 3 year timeframe.
- Maximized productivity and management systems by establishing specific goals and managing operations.
- Planned, organized and directed distribution operations to ensure optimal return on investment for the company.
Assistant Operations Manager
06/2014 to 12/2016
Company Name, City, State
- Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Maintained up-to-date on business operations as well as positive and negative impacts.
- Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
09/2011 to 05/2014
Company Name, City, State
- Managed daily office operations, including client account, supply, inventory and records management.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Developed record keeping systems for employee records and company documents to optimize operations and reduce project lags.
BBA : Business
Top 4 Characteristics of a Best-in-Class Operations Manager Resume
- Summary In a few short sentences, present your notable work experience and relevant skills to convey a compelling career story to the recruiter. For example: “Goal-driven operations manager with 7 years’ experience in business administration. Well-versed in international copyright laws and customer relations.”
- Skills Lay out a mix of top hard skills (such as implementing turnaround strategies, revenue generation, and change management) and soft skills (such as collaboration, attention to detail, and written and verbal communication). Always try to match up your skills to the requirements of the job, as described in the job posting.
- Work History Focus on listing accomplishments from previous jobs, injecting stats and numbers when possible. “Helped increase staff productivity” doesn’t carry the same weight as “Trained staff to increase productivity by 15%,” for example.
- Education In addition to your top academic credential (e.g., college diploma), mention any advanced training or certifications you have in operations management or related fields, such as a Six Sigma Green Belt, a certificate in supply chain management, or being a Certified International Professional Negotiator (CIPN).
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Find the Right Template for Your Resume
Make sure your resume looks its best by using one of these professional templates:
This template presents a two-column layout, offering plenty of space to detail your work history and skills. A subtle shaded header provides a sleek, classy look.
This straightforward layout uses a simple border to organize the header, while judiciously using space between sections to keep everything uncluttered yet readable.
This popular design features an elegant header font. Section headings are arranged along the left for easy reference, while the monogram design adds a unique touch.
Operations Manager Resume FAQs
1. What format should you use for an operations manager resume?
If you have more than five years’ experience in operations, use the chronological format, which highlights your work history and achievements. If you have less experience but can still point to relevant work accomplishments, opt for the combination resume, which puts equal emphasis on both your skills and work history. A functional format is best if you’re just starting in the industry, or lack professional experience — this format spotlights your job-ready skills and training.
2. What are some soft and hard skills appropriate for an operations manager resume?
|Hard skills:||Soft skills:|
|Product lifecycle management||People management|
|Implementing policy, planning and strategy||Customer and client relations|
|Overseeing reporting and auditing||Ability to handle stressful situations|
|Performance tracking||Effective listening and speaking skills|
|Financial management||Conflict resolution|
|Supply chain management||Exceptional interpersonal skills|
|Understanding legal and regulatory documents||Relationship-building|
|ISO 9001 & ANSI Standards||Problem-solving|
|Product lifecycle management|
|Implementing policy, planning and strategy|
|Overseeing reporting and auditing|
|Supply chain management|
|Understanding legal and regulatory documents|
|ISO 9001 & ANSI Standards|
|Customer and client relations|
|Ability to handle stressful situations|
|Effective listening and speaking skills|
|Exceptional interpersonal skills|
3. How do you incorporate keywords in a resume?
Review the job description and pinpoint phrases that spell out prime job requirements, such as “budget management,” “strategy development” or “enterprise resource planning.” Employers will look for these keywords when reviewing resumes — and so will applicant tracking systems (ATS) that employers use. Use these phrases in your resume, matching them with your own abilities and accomplishments. For example, in your summary statement, you could write “Accomplished Operations Manager with 11 years of experience in budgeting and strategy development.” For more advice on keywords, see our keyword tips article.
4. What should you avoid putting in your resume?
Don’t include anything that doesn’t fit with what the job needs — too much irrelevant information can be a major resume turn-off. Avoid exaggerating your experience or accomplishments; even a small fib can end up costing you more than a job. Don’t include any details that portray your current or previous employers in a bad light — instead focus on how you overcome challenges in your career, using your strengths.
5. What are some examples of training and certifications that fit an operations manager resume?
- Six Sigma Black Belt Certification
- Certified Supply Chain Professional (CSCP), APICS
- Certified Associate in Project Management
- Certified Scrum Master
- Project Management in IT Security
- CompTIA Project+ certification