Featured Resume Example: Operations Manager

OpsManager

Name: SASHA SWIFT

Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com

PROFESSIONAL SUMMARY

Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization’s budget low including operations, maintenance and labor costs.

SKILLS

  • Risk analysis and management
  • Budgeting and forecasting
  • Project development and life cycle
  • Work flow planning
  • Management information systems
  • Cost Reduction Strategies
  • Contract Review and Recommendations

WORK HISTORY

Operations Manager
12/2016 to 02/2019
Company Name, City, State

  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 8-member management team with related direct reports.
  • Amplified organizational quality standards by delivering 18% increased quality during a 3 year timeframe.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Planned, organized and directed distribution operations to ensure optimal return on investment for the company.

Assistant Operations Manager
06/2014 to 12/2016
Company Name, City, State

  • Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Maintained up-to-date on business operations as well as positive and negative impacts.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

Operations Associate
09/2011 to 05/2014
Company Name, City, State

  • Managed daily office operations, including client account, supply, inventory and records management.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Developed record keeping systems for employee records and company documents to optimize operations and reduce project lags.

EDUCATION

BBA : Business
City, State

Top 4 Characteristics of a Best-in-Class Operations Manager Resume

  1. Summary In a few short sentences, present your notable work experience and relevant skills to convey a compelling career story to the recruiter. For example: “Goal-driven operations manager with 7 years’ experience in business administration. Well-versed in international copyright laws and customer relations.”
  2. Skills Lay out a mix of top hard skills (such as implementing turnaround strategies, revenue generation, and change management) and soft skills (such as collaboration, attention to detail, and written and verbal communication). Always try to match up your skills to the requirements of the job, as described in the job posting.
  3. Work History Focus on listing accomplishments from previous jobs, injecting stats and numbers when possible. “Helped increase staff productivity” doesn’t carry the same weight as “Trained staff to increase productivity by 15%,” for example.
  4. Education In addition to your top academic credential (e.g., college diploma), mention any advanced training or certifications you have in operations management or related fields, such as a Six Sigma Green Belt, a certificate in supply chain management, or being a Certified International Professional Negotiator (CIPN).

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Find the Right Template for Your Resume

Make sure your resume looks its best by using one of these professional templates:

Accentuate

This template presents a two-column layout, offering plenty of space to detail your work history and skills. A subtle shaded header provides a sleek, classy look.

Professional

This straightforward layout uses a simple border to organize the header, while judiciously using space between sections to keep everything uncluttered yet readable.

Acclaimed

This popular design features an elegant header font. Section headings are arranged along the left for easy reference, while the monogram design adds a unique touch.

For a complete selection of templates you can use, visit our templates page.

Do’s and Don’ts for Your Resume

  • DO use your summary as an elevator pitch. An elevator pitch is your chance to make a first impression, so make sure your summary functions like a pitch, answering the most important question: why are you special? Present a top trait, a top skill, areas in which you specialize. For example: “Diligent operations manager with 10+ years’ experience defining budgets and implementing work schedules. Committed to ensuring accuracy and client satisfaction. In a few short sentences, the job seeker has explained how she approaches work, her area of expertise, and her experience level.
  • DO review your resume before you submit it. Even a single spelling or grammar error can turn a recruiter off on your resume. Always read through your document before you send it in, paying particularly close attention to any details about your experiences and credentials. If you use our Resume Builder to create your resume, our tools can do the checking for you.
  • DO use quantifiable terms to highlight your work accomplishments. Hiring managers are less interested in your daily work duties than in positive results. Show just how good you are at getting results by highlighting your work achievements with statistical or numerical data. For example, write “increased production rates by 12% within 90 days” instead of “increased production rates.”
  • DON’T make your resume too long. Don’t clutter your resume with flowery language and unimportant details. Stick to short phrases and bullet points, limit your work history section to the past 10 years, and only include achievements and skills that directly speak as to how you fit the job. Your resume should be two-pages long at most.
  • DON’T send in the same resume for every job. You wouldn’t use the same tool for every kind of repair — likewise, avoid using the same resume for every job application. Customize your resume to match what the specific job is looking for. For example, if the job description mentions “collaborating with managers and directors to craft business solutions” as a requirement, mention “collaboration” as a skill, or include a work experience in which you successfully worked with management to implement a successful business solution. Our post How to Create a Targeted Resume provides more advice on how to best tailor your resume.
  • DON’T forget to feature soft skills in your resume. Don’t get caught up with just focusing on hard skills — as a manager, soft skills say a lot about your ability to relate to and lead others, and approach your work. In your summary and work history sections, show how you’ve deployed soft skills in getting positive results, such as using your negotiation abilities to get a desired outcome, or your proficiency at communication and negotiation via how you dealt with a client. For the lowdown on other specific soft skills you should present in your resume, visit our Top Resume Skills article.

Operations Manager Resume FAQs

1. What format should you use for an operations manager resume?

If you have more than five years’ experience in operations, use the chronological format, which highlights your work history and achievements. If you have less experience but can still point to relevant work accomplishments, opt for the combination resume, which puts equal emphasis on both your skills and work history. A functional format is best if you’re just starting in the industry, or lack professional experience — this format spotlights your job-ready skills and training.

2. What are some soft and hard skills appropriate for an operations manager resume?

Hard skills:Soft skills:
Product lifecycle managementPeople management
Implementing policy, planning and strategyCustomer and client relations
BudgetingDetail-oriented
Overseeing reporting and auditingAbility to handle stressful situations
Performance trackingEffective listening and speaking skills
Financial managementConflict resolution
Supply chain managementExceptional interpersonal skills
Project managementLeadership
Understanding legal and regulatory documentsRelationship-building
ISO 9001 & ANSI StandardsProblem-solving
Empathy
Quick decision-making
Hard skills:
Product lifecycle management
Implementing policy, planning and strategy
Budgeting
Overseeing reporting and auditing
Performance tracking
Financial management
Supply chain management
Project management
Understanding legal and regulatory documents
ISO 9001 & ANSI Standards
Soft skills:
People management
Customer and client relations
Detail-oriented
Ability to handle stressful situations
Effective listening and speaking skills
Conflict resolution
Exceptional interpersonal skills
Leadership
Relationship-building
Problem-solving
Empathy
Quick decision-making

3. How do you incorporate keywords in a resume?

Review the job description and pinpoint phrases that spell out prime job requirements, such as “budget management,” “strategy development” or “enterprise resource planning.” Employers will look for these keywords when reviewing resumes — and so will applicant tracking systems (ATS) that employers use. Use these phrases in your resume, matching them with your own abilities and accomplishments. For example, in your summary statement, you could write “Accomplished Operations Manager with 11 years of experience in budgeting and strategy development.” For more advice on keywords, see our keyword tips article.

4. What should you avoid putting in your resume?

Don’t include anything that doesn’t fit with what the job needs — too much irrelevant information can be a major resume turn-off. Avoid exaggerating your experience or accomplishments; even a small fib can end up costing you more than a job. Don’t include any details that portray your current or previous employers in a bad light — instead focus on how you overcome challenges in your career, using your strengths.

5. What are some examples of training and certifications that fit an operations manager resume?

  • Six Sigma Black Belt Certification
  • Certified Supply Chain Professional (CSCP), APICS
  • Certified Associate in Project Management
  • Certified Scrum Master
  • Project Management in IT Security
  • CompTIA Project+ certification
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