Operations Manager Resume Guide + Tips + Example

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert
Last Updated: December 15, 2023
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As an operations manager, you implement, maintain and oversee every step of a process in a company. Your attention to detail, ability to delegate and relationship-building skills go hand in hand with your software management skills, inventory expertise and clear-cut reporting. 

Propel your career as an operations manager with an impressive, striking resume. Our guide will help you write a resume with tips, what to include, and how to save time with our Resume Builder. You’ll be done in no time.

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Operations manager resume (text version)

Sasha Swift

Milwaukee, WI 53201
555 555 555
(555) 555-5555


  • Risk analysis and management
  • Budgeting and forecasting
  • Project development and life cycle
  • Workflow planning
  • Management information systems
  • Cost reduction strategies
  • Contract review and recommendations
  • Conflict resolution


Milwaukee Career College Milwaukee, WI
BBA Business

Professional Summary

Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization’s budget low including operations, maintenance and labor costs.

Work History

December 2016 – Current
FRG Technologies – Milwaukee, WI
Operations Manager

  • Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
  • Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
  • Maximize productivity and management systems by establishing specific goals and managing operations.
  • Plan, organize and direct distribution operations to ensure optimal return on investment for the company.

June 2014 – December 2016
Addison Group – Milwaukee, WI
Assistant Operations Manager

  • Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

September 2011 – May 2014
GitHub – Milwaukee, WI
Operations Associate

  • Managed daily office operations, including 25 client accounts, supply inventory and record management.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Developed recordkeeping systems for 100 employees’ records and company documents to optimize operations and reduce project lags.

5 essentials of an operations manager resume

  1. Contact details

    Start with your header. It should include your name, city, state and ZIP code. Add your reachable phone number and email address. If you have a professional networking profile, add it to this section.

  2. Personal statement

    A personal statement, also called the professional summary, is your introduction to the hiring manager. In five sentences, they should know: your strongest skills, years of experience and your best professional accomplishment. If you’re unsure of what to include, use the job description as a guide.

  3. Skills

    In this section, you will add your skills using bullet points. Create a balanced list of soft skills and hard skills, and match as many skills from the job description as you can. 

    Soft skills tell an employer how you work and how you work with others, for example: multitasking, time management, adaptability, delegation and relationship building.

    Hard skills are what you need to perform the operations management job, like data analysis, risk management, budget management, planning and inventory. 

    If you have no experience, include transferable skills from other internships, research work and volunteering.

  4. Work history

    Build your professional history in reverse chronological order. Start with your current job and include the employer’s name, location and dates of employment. 

    Under each job, using bullet points, include three measurable achievements. For example:

    • Established new management and improved productivity by 35%.
    • Developed a new operational reporting practice, reducing inaccuracies by 12%.
    • Managed 35 employees in a 3-shift schedule facility.

    If you have no management experience, you can include other types of relevant work experience to show your knowledge and expertise.


  5. Education

    Start your education section with your highest level of education. Include the institution’s name, the degree and graduation year. For example:

    Master of Business Administration
    Purdue University. West Lafayette, IN
    Expected graduation, December 2024

    If it has been more than a decade, skip the graduation year. If you’re still working toward a degree, include it with the expected graduation date.

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Do’s and don’ts for building an operations manager resume

  • Use measurable achievements to describe your operations manager abilities and experience.
  • Use action words to make an impact on your operations manager resume.
  • Tailor your resume to your target operations manager job.
  • Use keywords from the job description throughout your operations manager resume.
  • Format your operations manager resume so that it is easy to read by ATS software and human eyes.
  • Lie about your operations manager experience and skills.
  • Boast that you’re the “best operations manager ever.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience  not pertaining to being an operations manager.
  • Forget to proofread. An operations manager resume with errors is unprofessional.

Top 4 tips for acing ana operations manager interview

  1. Learn about the company before your interview.

    Make time to learn about the company, its values, missions and goals before the interview. Doing this will help you prepare and get ready for the interview. It will also show the hiring manager that you are genuinely interested in becoming an employee and that you are a committed and prepared candidate.

  2. Practice at home.

    Continue your preparation by practicing at home. Research the most common interview questions. For example:

    Ask a friend to perform a mock interview. Give them the questions and ask them to provide feedback on your answers, delivery and body language. Write down your best answers and continue to practice in front of a mirror.

  3. Prepare questions for your interview.

    Make a list of at least three questions to ask your interviewer at the end of your conversation. The interview works both ways: You also get to know the company. Take this opportunity to learn more. 

    Here are some examples to help you get started:

    • What is the day-to-day like?
    • What challenges did the company face during the pandemic?
    • Why did you decide to work for this company?
    • What are the expectations for this role?
    • Is this a new role? If yes, why was it created?
    • What am I not asking that I should?

    Remember to keep a conversational, yet professional tone. Adjust the questions as needed.

  4. Gather your references.

    Ask previous managers, colleagues, or someone who can vouch for your skills and work ethic. Let them know where you are in the process and if they should expect a phone call or email.  If you do not have work experience, request references from volunteer coordinators, classmates and professors.

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