Operations Manager Resume Guide + Tips + Example

Propel your career as an operations manager with an impressive, striking resume. Our guide will help you write a resume with tips, what to include, and how to save time with our Resume Builder. You’ll be done in no time.

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Business Operations Manager Resume Template

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Operations manager resume (text version)

Sasha Swift

Milwaukee, WI 53201
555 555 555
(555) 555-5555
example@example.com

Skills

  • Risk analysis and management
  • Budgeting and forecasting
  • Project development and life cycle
  • Workflow planning
  • Management information systems
  • Cost reduction strategies
  • Contract review and recommendations
  • Conflict resolution

Education

Milwaukee Career College Milwaukee, WI
BBA Business

Professional Summary

Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization’s budget low including operations, maintenance and labor costs.

Work History

December 2016 – Current
FRG Technologies – Milwaukee, WI
Operations Manager

  • Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
  • Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
  • Maximize productivity and management systems by establishing specific goals and managing operations.
  • Plan, organize and direct distribution operations to ensure optimal return on investment for the company.

June 2014 – December 2016
Addison Group – Milwaukee, WI
Assistant Operations Manager

  • Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

September 2011 – May 2014
GitHub – Milwaukee, WI
Operations Associate

  • Managed daily office operations, including 25 client accounts, supply inventory and record management.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Developed recordkeeping systems for 100 employees’ records and company documents to optimize operations and reduce project lags.

5 essentials of an operations manager resume

  1. Contact details

    An  important section that makes you reachable. Include your full name, city, state and ZIP code. Below, add your phone number and email address. If you have a LinkedIn profile, professional website or profile on an industry-specific networking website, add it in this section.

  2. Personal statement

    A personal statement, also called the professional summary, is your introduction to the hiring manager. In five sentences, they should know: your strongest skills, years of experience, and  best professional accomplishment. If you’re unsure what to include, use the job description as a guide.

  3. Skills

    Skills tell the recruiter and hiring manager what you know and how you work. The skills section should reflect your knowledge and strengths. 

    Remember to include skills from the job description. 

    If you have no experience, include transferable skills from other internships, research work and volunteering.

  4. Work history

    Include your work history in reverse-chronological order. Add the name of your current and previous employers, the location of the workplace, and dates of employment. Under each job, using bullet points, include three measurable achievements. These are the achievements  you can quantify, for example, a reduction in budget operation, an increase in inventory, amount of partnerships created with other r organizations, and so on. 

    Don’t worry if you have no management experience. You can include other types of relevant work experience to show your knowledge and expertise.

  5. Education

    Use a bulleted list to showcase your education. Include the school or institution’s name, the degree obtained, and the graduation year. If it has been more than a decade, skip the year. Include any academic accomplishments under each school, like research, special projects, scholarships and more.

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Do’s and don’ts for building an operations manager resume

  • Use measurable achievements to describe your operations manager abilities and experience.
  • Use action words to make an impact on your operations manager resume.
  • Tailor your resume to your target operations manager job.
  • Use keywords from the job description throughout your operations manager resume.
  • Format your operations manager resume so that it is easy to read by ATS software and human eyes.
  • Lie about your operations manager experience and skills.
  • Boast that you’re the “best operations manager ever.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience  not pertaining to being an operations manager.
  • Forget to proofread. An operations manager resume with errors is unprofessional.

Top 4 tips for acing ana operations manager interview

  1. Learn about the company before your interview.

    Before the interview, make time to learn about the company, its values, missions and goals before the interview. Doing this will help you prepare  for the interview. It will also show the hiring manager that you are genuinely interested in becoming an employee and  are a committed and prepared candidate.

  2. Practice at home.

    Continue your preparation by practicing at home. Research the most common interview questions. For example:

    Perform a mock interview with the help of a friend. Tell them to ask interview questions and provide feedback on your answers. Write down the answers and continue to practice on the days leading up to your interview. Practice in front of a mirror to work on your body language.

  3. Prepare questions for your interview.

    Make a list of at least three questions to ask your interviewer at the end of your conversation. The interview works both ways: You also get to know the company. Take this opportunity to learn more. 

    Here are some examples to help you get started:

    • What is the day-to-day like?
    • What challenges did the company face during the pandemic?
    • Why did you decide to work for this company?
    • What are the expectations for this role?
    • Is this a new role? If yes, why was it created?
    • What am I not asking that I should?

    Remember to keep a conversational, yet professional tone. Adjust the questions as needed.

  4. Gather your references.

    Since you’re prepping for the interview, start gathering your references. Speak with previous employers and colleagues and ask them to be your references. Let them know where you are in the interview process, and alert them when they should expect a phone or email. If possible, request a recommendation letter. Remember that your recommendations should be able to vouch for your work and skills. 

    If you do not have experience, request references from volunteer coordinators, classmates and professors.