Coming out of the gates strong with an eye-catching cover letter is an important step to getting recruiters to notice you. A well-written cover letter, tailored to the specific job you are applying for, is a great way to do just that. Follow the example of the free member service representative cover letter sample below, and make use of the tips that follow it, to write a cover letter that will grab the eye of any hiring manager.
Dear Mr. Peabody,
It is often difficult to find the perfect job, so when I stumbled across a job announcement that so closely matched my experience and personal goals, I knew I had to jump on it immediately. I have just what you are looking for to fill the member service representative position at Go For It Games.
An avid online social gamer myself, I have an intimate understanding of your products and the possible concerns, questions, and needs of your registered members. In fact, I myself am one of them, which gives me a unique ability to relate to members and offer them the best service possible.
I have worked in customer service for six years, offering inbound customer support for a variety of companies. In my last position, I was able to address enquiries in an average of five minutes and had a 92 percent approval rating based on customer feedback surveys. I speak fluent Spanish, so I am also able to deal with customers in both the English and Spanish market.
I am available to start immediately, and I look forward to the chance to discuss this position further. My full resume is attached. Thank you for your time and consideration.
What to Include in a Member Service Representative Cover Letter
The key to writing a good cover letter is to make it relevant to the position you are applying for and the company you are applying to. This is well-illustrated in the free member service representative cover letter sample above. Keep your letter short and the tone professional. Avoid clichés, and give specific examples of your skills, accomplishments, and experience. Be sure to thank the readers for their time at the end, and invite them to read your full resume.
Industry Specific Skills to Include
You will want to mention some of your top skills related to the member service representative position, as demonstrated in the free member service representative cover letter sample. These are a few skills to include when applicable.
• Communication: Communication is key when it comes to member services. You should demonstrate solid written and verbal communication.
• Grace under pressure: Dealing with angry customers is a large part of the job, so you must be able to handle the pressure.
• Language skills: Speaking different languages means you can work with more customers, making you more desirable to hiring managers.
• Customer service: You must be able to accurately assess and address questions and concerns in a friendly and professional manner.