Resume Templates: Airline Reservation Agent


Resume Templates: Airline Reservation Agent

Airline Reservation Agent Resume Questions

1. What format should your airline reservation agent resume be in?

Make the first main section of the document your professional summary, followed by your qualifications. Use these sections to show such skills as customer service, reservation database navigation, and domestic and international flight bookings. This piques the interest of hiring managers and persuades them to read the rest of your document.

Place your work experience next to show readers your achievements and the types of responsibilities you can handle. Position your education at the bottom of your resume, as our airline reservation agent resume sample exemplifies.

2. Should you include references on an airline reservation agent resume?

In the past, jobseekers often listed references in their resumes. If they did not, they wrote the statement, “references available upon request.” This practice is out-of-date today, so exclude this information to give more space to the other parts of your document.

In most application processes, employers interview you before asking for your references. When you interview, have a separate list on hand that provides the name, professional title, telephone number, and email address of every contact person.

3. How do you write the header of an airline reservation agent resume?

Look at our airline reservation agent resume sample to learn what information to write in your header. As you can see, it is important to display your name first. After all, you do not want to impress hiring managers with your qualifications only to leave them wondering who you are.

Put your address next. If you do not feel safe providing your complete address, include your city, state, and zip code. Offer your telephone number and email address next, ensuring that both are professional and ideal for a workplace setting.

4. How do you write an objective statement for an airline reservation agent resume?

Create an objective statement only if you are new to this industry, are an entry-level worker, or are returning to work after a long hiatus. Otherwise, consider using a professional summary instead, as this is generally the introduction employers prefer to see on a resume.

Whether you choose an objective statement or a professional summary, you should identify your most impressive skills and experience, include the official title of the position for which you are applying, and indicate to managers how hiring you may benefit their airline reservation agency.

5. How do you make an airline reservation agent resume for a first job?

If you are applying for your first job, your resume will differ slightly from our resume sample. You do not have as much experience as the jobseeker in our sample, so you want to illuminate your other credentials. Emphasize education and academic awards, and list hard and soft skills, such as communication, a professional telephone manner, and an understanding of various computer programs. Write about any volunteer work or unofficial jobs.

It may seem like a confusing process, but with the help of our airline reservation agent resume sample and customized resume builder, crafting a perfect resume is easier than ever. Use our builder for step-by-step guidance as you construct your document.

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Resume Text

John Sarry 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234


Professional Airline Reservation Agent who has worked in a call center setting and at an airport reservation desk. Adept at providing excellent customer service, solving customer issues and making special arrangements for customers with special needs. Specializes in regional and national airlines.


  • Certified to work on all three top industry reservation platforms
  • Trained to be able to handle difficult customers
  • Able to handle last-minute arrangements efficiently
  • No preference between call center and airport reservation desk
  • Known for working long hours
  • Will travel to work in different locations if needed

Work Experience

April 2010 to February 2015 Flight Airlines – New Parkland, CA Airline Reservation Agent
  • Took incoming passenger calls and arranged flights and confirmed flight information.
  • Became proficient in domestic as well as international flights.
  • Worked closely with management each time a passenger name was part of a government list.
February 2007 to April 2010 Overseas Airlines – New Parkland, CA Airline Reservation Agent
  • Part of a select team that worked on large corporate accounts.
  • Developed innovative ways to track corporate account activity that could be reported to management each day.
  • Asked to monitor calls for new agents and offer constructive criticism.
June 1998 to February 2007 Bridgeshaw Airlines – New Parkland, CA Airline Reservation Agent
  • Designated as one of a handful of agents that worked with corporate customers who needed documents or packages shipped the same day.
  • Responsible for entering all activity into a log that was turned into management at the end of each work shift.


1998 Weller High School, New Parkland, CA High School Diploma