Charlotte Baker1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: firstname.lastname@example.orgSummaryTalented Retail Sales Representative with diverse experience in clothing, furniture, and hobby/craft sales. Proficient in learning product lines quickly, connecting with customers, and maintaining high sales performance. Friendly, reliable, and hard-working.HighlightsCustomer- and service-oriented Visual merchandising Buying recommendations Training and mentoring Dynamic sales leaderListening and communication skills Collaborative team player Organized Proactive Energetic self-starterExperienceMarch 2010 to Current MB Jenkins Furniture New Cityland, CA Sales RepresentativeConsult on high end furniture sales and home decor purchases with wealthy clients. Work with interior designers to meet clients’ specific needs and requests. Place special orders for individuals and businesses Create and maintain store displays to ensure optimal presentation for customers. Answer detailed questions about origin of each piece, including type of materials, location of manufacturing, and workmanship involved.October 2007 to February 2010 American Denim Apparel New Cityland, CA Retail Sales RepresentativeMerchandised clothing according to store requirements for daily customers and special holiday sales. Submitted buying recommendations to management based on customer feedback and sales trends. Completed commission-based sales by working closely with customers to understand needs, assist with fittings, and finalize purchases. Kept store clean and organized at all times. Earned Top Performer Awards three times for exceptional sales results.January 2004 to September 2007 Michelina’s Hobby Shop New Cityland, CA Retail Sales RepresentativeDeveloped positive customer relationships through friendly greetings and excellent service. Explained merchandise uses, answered questions, and made recommendations to customers. Helped customers with questions, problems, and complaints in person and via telephone. Stocked shelves and supplies and organized displays. Prepared and changed displays for sales and product promotions. Demonstrated products at special store kiosks to increase sales.