Kyle Bailey
123 Fake Street
City, State, Zip Code
000-000-0000
email@email.com
Customer Service Supervisor
Opened San Jose Airport Customer Service Center facility for Company Name and created efficient and effective operations. Trained and supervised 50 customer service agents and ramp personnel. Responsible for daily operations decisions and dealt effectively with all crises. Received recognition for successfully loading planes and preparing them for departure in under 20 minutes, over 90% of the time. Devised successful schedules enabling four planes to be serviced simultaneously. Reduced industrial accidents by 64%.
1990 – 1997 / Company Name – City, State
Customer Service Agent
Responsibilities included ticket sales, boarding supervision and customer service during a period of phenomenal company growth. Became an expert at problem solving and dealing with customer complaints.
1987 – 1990 / Company Name – City, State
Customer Service Agent
Worked with staff to create the best connecting flight service available to passengers. Devised schedules enabling four planes to be serviced simultaneously.
B.A., Business Administration, Communications
123 Fake Street
City, State, Zip Code
000-000-0000
email@email.com
Objective
A challenging and rewarding possition in the airline industry.Experience
1997 – Present / Company Name – City, StateCustomer Service Supervisor
Opened San Jose Airport Customer Service Center facility for Company Name and created efficient and effective operations. Trained and supervised 50 customer service agents and ramp personnel. Responsible for daily operations decisions and dealt effectively with all crises. Received recognition for successfully loading planes and preparing them for departure in under 20 minutes, over 90% of the time. Devised successful schedules enabling four planes to be serviced simultaneously. Reduced industrial accidents by 64%.
1990 – 1997 / Company Name – City, State
Customer Service Agent
Responsibilities included ticket sales, boarding supervision and customer service during a period of phenomenal company growth. Became an expert at problem solving and dealing with customer complaints.
1987 – 1990 / Company Name – City, State
Customer Service Agent
Worked with staff to create the best connecting flight service available to passengers. Devised schedules enabling four planes to be serviced simultaneously.
Education
Biola University, City, State, 1990B.A., Business Administration, Communications
