You couldn’t be more excited about the new release starring your favorite actor, but before you can grab some popcorn and take a seat, you’ll need to see the box office assistant for a ticket. Box office assistants work in movie theaters, concert venues, and sports stadiums, just to name a few. When completing your resume for this front-line customer service position, make sure to include communication skills and experience with point-of-sale systems.
Depending on the venue, box office assistants can have a variety of responsibilities. They may print tickets, process cash and credit card payments, and assist customers with general questions. They may also use computer programs to track season ticket holders or other VIPs. Your resume should highlight your reliability, organization, and ability to complete transactions quickly and accurately.
Our box office assistants resume templates will help bring you and your resume into the spotlight for hiring managers.
Box Office Assistant Resume Questions
A good resume is a one-page sell sheet that presents your strengths and qualifications using bold language and an excellent selection of achievements. Write a compelling summary statement with three sentences describing your value as a potential candidate, then strengthen your match percentage in applicant tracking systems (programs used by employers to weed out unqualified applicants) by including a bulleted list of skill keywords.
Make your experience section engaging and fresh with 10-15 years of history described using action verbs and punchy, short bullets mixed well with a selection of your greatest accomplishments. Once you close with your education, you’ll have a document capable of representing you on the job market. If you’re still uncertain, though, you can create your resume with no writing needed by trying our resume builder.
If you’re just starting off in an entry-level role, that doesn’t mean you can’t create a resume with definite appeal to employers. You have a number of areas you can draw on to demonstrate your personal qualifications and work ethic. This can include your academic history, community involvement, and independent projects. Use these in lieu of work history to show active engagement and personal growth.
Look for transferable skills, such as a positive attitude and excellent ability to form a rapport with diverse people. Include these talents in your skill list, and elaborate on them in your professional summary.
Your header is the easiest part of your resume. Just take a look at our box office assistant resume sample for an example; the header tells employers who you are and how to contact you. List your legal name, address, phone number, and email address. You may choose to omit your street address, but make sure to include your city and state to assure employers you’re local to the job. Proofread your contact information meticulously. Don’t lose the job to a typo in your phone number or a misspelled email address.
While objective statements are mostly out of date and replaced by professional summaries, they can still have uses for entry-level or transitioning jobseekers. Your objective statement should state clearly what you seek and how your personal qualifications would provide a great platform to build on as you grow into a stellar employee.
In a way it’s not much different from the professional summary in our box office assistant resume sample; you’re still providing valuable selling points, but you’re framing them in the context of your potential and how you’d like to see that potential grow.
The answer to this depends on your level of education. If you’ve completed college, list your schools as part of your list of degrees. Write your degrees and certifications in reverse chronological order, with schools listed next to the degree you achieved, as in our box office assistant resume sample. If you’re still in high school or college, though, you can list your school without a completed degree and simply make mention of outstanding academic accomplishments and performance.
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Resume Text
Summary
Efficient Box Office Assistant who has a strong understanding of several different types of point of sale software. Adept at maintaining an accurate ticket sales long, answering customer questions and maintaining correspondence coming into the box office. Specializes in large and drive-in theaters.Highlights
- Extensive computer and Internet knowledge
- Strong member of any team
- Works with a high level of professionalism
- Exceptional customer service skills
- Very strong organizational skills
- Excellent negotiation and communication skills
Work Experience
April 2011 to February 2015 Grand Partine Theater – City, State Box Office Assistant- Responsible for updating all ticket sales logs and submitting them to management each day.
- Responsible for selling tickets to customers as they entered the venue.
- Responsible for answering incoming calls regarding events and ticket information.
- Assisted in selling tickets online, over the phone and in person.
- Handled all incoming correspondence to the box office and worked with management to answer all customer questions.
- Assisted marketing team in putting up event posters throughout the facility.
- Responsible for handling box office sales on the south side of the facility.
- Assisted the theater in transitioning from a manual box office system to a computerized one.
- Handled any customer complaints or questions regarding ticket prices or ticket sales.